I just tried and have no problem getting to my messages or opening any of them from the "My Lumberjocks" drop down.

 

Hmmm… also just tried a new Private window to make sure there wasn't a caching issue, and it's still non-functioning. That's concerning lol

 

Just tried it on mobile too. Still no problem with getting to messages or opening them…

 

Can you navigate to your sent messages? https://www.lumberjocks.com/messages/sent

 

Can't get to your spam messages advertising 16,000 woodworking project plans? What a shame … ;P

 

When I've had that happen, it was because one of the spammers sent me a message and cricket deleted it before I deleted it and blocked the spammer.

Not sure, but I'll try sending you a pm, and see if that fixes it up. I think it did for me.

 

Can you navigate to your sent messages? https://www.lumberjocks.com/messages/sent

- HokieKen

Yes, sent messages works, and once I'm on sent messages I can get to compose as well, but the received messages still does not.

lol palas, I actually send and receive a much larger amount of PMs than I get spam. Besides, those a-holes never respond when I ask if I can get 20,000 instead :-( For the price they charge, you'd think you could at least get 20,000…

I think Dave might be on to something, it started happening shortly after one of the last rounds of spam, but don't think I ever got to it to delete it. (and his PM didn't fix it, for the record. I've gotten and responded to probably 6 or 7 PMs since this started happening)
The GET call when trying to go to messages returns a 500 internal server error, so I'm guessing someone's missing some null checks somewhere

 

I can get to messages, but I can no longer use the search function.

 

Don - just send Mos' a message and ask him to search for you.

 

LOL perfect, I can still search

 

Mos, try "Brave" for your browser. I think you will like it.

 

I do have Brave, actually, but it appears to be a LJ issue not a browser issue. It still returns a 500 error with Brave as well (as well as Edge, Edgium, Chrome, Firefox, and Opera)

 

Now I see your problem Mos'. You need to use Internet Explorer. It will end all your troubles.

 

Holy crap, IE actually worked!

Oh, no wait, no it didn't

 

Holy crap, IE actually worked!

- Mosquito

Words never before uttered.

 

No issue here, sounds frustrating.

 

Holy crap, IE actually worked!

- Mosquito

Words never before uttered.

- HokieKen

I have actually had a few, very rare, occasions where we've had code issues where IE was the only place something worked lol

Yeah Smitty, it's not ideal, but I guess as long as I keep all the e-mails I have a work around…

 

Bumping for @Cricket to see at the top of the list again. There is at least one other person who has mentioned this problem, and it is still an issue for me.

Cricket - this is for you
Okay, I am confused, you said you can t reply to private messages, correct?
Then how are you replying to me?

The ONLY way I can send or respond to a message is to go the the senders home page and click on send message and it gose to the message board, I type, click send massage and it goes. However, I cannot access my messages, if I try, I get the above error message.

- recycle1943

 

This is not something I can fix in your accounts. It is likely caused by trying to get to a message that was deleted when a spammer was removed. Sometimes clearing your cache will help but most of the time it comes down to waiting for it to clear out of the system.

 

Thanks for the update.
what does "waiting for it to clear out of the system" mean, exactly?

Do I just have to get enough PMs to force it off the first page of the inbox?
Do old messages eventually just go away once they're old enough?
I have had the issue for over 2-1/2 months, on at least 4 different devices, with 4 different browsers tested, and even using a new private window with no cache history, so I'm fairly confident in saying it's not a local caching issue on our end.

 

It's kind of like when some folks get error messages in Pulse after I remove a large amount of spam.

Eventually, it just seems to clear out.

 

Another 3-1/2 months later, and I still can't get to my inbox…

Seriously, who can actually do something about this? It's getting really annoying.

 

:-(

It's almost like no one cares.

 

or is capable, one or the other probably

 

For the record, the magic answer is "50". You need to get 50 PMs in order to bump a bad message off the first page in your inbox.

So now I can load my inbox again, just not page 2. Confirming that the issue is almost certainly just bad null checking in the code that gets the messages. Bummer they can't fix it, but I guess if you have a similar issue, just have someone send you 50 messages and you can at least get back to seeing your first page of inbox