My 1000lb Italian made stroke sander has runs in the paint.
I bought it used but it's retail price was equivalent to a whole
home shop full of Grizzly machines.

I'd say get over it. If you want aesthetically perfect machines,
get machines from Europe but watch out for the Italians
because their engineering is good but the paint
jobs not so great.

 

Really? I always thought the worth of a tool was on how it performed, not the quality of the paint job.

 

SawdustAndAnIPA - I say, stick to your guns, contact Grizzly customer service, and demand a rebate that would make your jointer the same price as the paint blemish models they occasionally sell as specials.

Quality is a perception as much as a reality - and you are paying for this quality, perceived and actual. I work in the automotive industry - see if anyone on this forum would accept a paint blemish on his car and say, "it has nothing to do with functionality…" Though machinery does not have, what in automotive is called a "Class 'A' finish", the customer should not be made to accept severe blemishes.

Good luck, and let us know what transpires.

 

I've actually noticed the difference in my 1023RL vs my g0490 as well, but it doesnt bother me.

 

lumbermeister got it right no one should have to accept paint that looks like that.

I look at it this way- If I have runs in my table tops and send one out the customer calls and is made do I say "it still works just fine". That's not reality - your paying for the complete package and how the paint looks is part of what your paying for. I wouldn't expect it to be 100% perfect, but it should look good at 5 feet.

 

A paint blemish on a new tool would honestly tun off or disappoint a lot of people whether we want to admit it or not but if it functions properly and there's no other issues with it I would ignore it .

With all the thing could have gone wrong with damage during shipment,missing broken parts,etc,a paint blemish is the least important reason for me to complain about.Just go in your shop and enjoy using it,Tomorrow you won't even see it under all the sawdust.

 

I buy little if anything that is made in China.
I was greatly disappointed when I got a response from Baileigh Tools informing me that their tools are made in "their" plants in China.
If I wanted low quality from China, I can shop at Harbor Freight.

I would say the paint should look good all over the entire piece of equipment. If not, it is defective.
I would wonder what else was done in a hurry.

 

The paint runs would aggravate me too but I've always understood that Grizzly is a compromise brand; good quality but inconsistent QC.

 

Paint defects may be an indication of poor QC, but not to the tool overall. If they want to cut down on cost, the paint department would be the best place to start. As long as the machine functions as it should, paint would be the least of my concerns.

 

I am a retired painter. It is not that hard to apply paint properly. And if errors are made, they are easy to fix. Besides corrosion control and hiding blemishes, the paint job sells the product. If a company cannot get the painting right, I would worry about the rest of the product.

 

I STILL love Grizzly. Like Loren says… "get over it."

My Grizzly tools/machines run just fine.

 

my Grizzly 490 had a few dings on it when it was unboxed but when I set it up it cuts great, once again these are production run machines they will have flaws, if you want perfect shell out about 20 grand for a custom built 8in jointer and it will be flawless, all my Grizzly tools rock THEY ROAR FOR MORE WOOD

 

Machines from Japan tend to have great-looking paint,
but guess what? It's not thick. Even in a humid country
like Japan they don't put it on thick.

I'd rather have the paint on thick with errors than
thin and perfect. I have a bandsaw from Japan and
it looks like it has a skin disease. It was originally sold
from a dealer in Hawaii where it probably acquired most
of the rust problem.

 

If paint quality is low there is a good chance that the other QC's are lacking.

 

"I STILL love Grizzly. Like Loren says… "get over it." "

"if you want perfect shell out about 20 grand for a custom built 8in jointer and it will be flawless"

To all who share such sentiments… Why, oh why, has Grizzly offered discounts on machines that have paint blemishes but are otherwise in perfect working order? Why should we accept lower standards of quality on a less expensive machine!

I challenge anyone - Go find someone on this forum who will accept a car, say a Toyota or Ford, replete with paint blemishes, who will then be satisfied if the dealer says, "Hey, if you want quality, get a Lexus/Lincoln!"

Many of us love Grizzly. But that does not excuse them from having to continuously improve their product (which they are certainly doing).

I also believe it is in Griizzly's interest to prevent these defects, as it suggests a paint process that is out of control. How much $$ is lost due to scrap at the paint line? And how good of an advertisement is this for Grizzly when visitors to SawdustAndAnIPA's shop see blemishes on Grizzly equipment? Or prospective purchasers see forum topics such as this?

Fellow Lumberjocks - nobody should be criticized for holding a manufacturer to higher standards, to demanding that they get it right the first time (and fix or compensate when it is wrong). The best way to assure that we continue to receive better quality equipment, regardless of price point, is to not accept substandard work..

 

when any company has orders that are beyond their capacity there will be substandard Quality control I know I work as a QC tech when it's slow Quality is picky when production is at capacity quanity takes over quality that's the way it is and always will be, it's been that way since Henry Ford started mass production I think

 

I bought Grizzly tools because they function well not for the paint job, great prices good equipment hands down

 

we have John Deere equipment on our farm good paint and good equipment when you pay 300.000 for a combine and 200.000 for a tractor you expect the paint to be good

 

I challenge anyone - Go find someone on this forum who will accept a car, say a Toyota or Ford, replete with paint blemishes, who will then be satisfied if the dealer says, "Hey, if you want quality, get a Lexus/Lincoln!"

May be we do say to Toyota,ford owners( but not about their paint quality) Hey,if you don't want a rough ride,rattling noise,cheap plastic dashboard, go get a Lexus,car manufacturers spend billions to make their car attractive ,of course there is no paint blemishes on their cars,this is not a fair comparison .
tool manufactures do not put that much emphasis on the "look " of the tool or present it like a show piece,it's about functionality of the tool,I would want the paint on my saw to be corrosion resistant,tough,durable.

 

"tool manufactures do not put that much emphasis on the "look " of the tool or present it like a show piece,it's about functionality of the tool…"

Nonsense. Even my lower-end washer and dryer have a smooth, defect-free paint job. I suspect that yours are similar in that regard.

Again, if tool manufacturers do not put much emphasis on the paint, why in the world is Grizzly known to offer paint-defective product at a discount? ANSWER: it is because they DO care about paint quality, and they know that many of we customers care about it, too.

Why are so many willing to give a manufacturer a free pass for getting something wrong?

 

to those who say get over it, I say . to lumbermeister you took the words right out of my mouth on the car analogy. If I paid $1400 for a new jointer and it looked like that I would be on fire. now that said if I got a deal on it thats a horse of another color. I realize that they are just skin deep (hopefully), but thats not ok on a new machine. I am not saying to box it up, but I would expect compensation of some sort. personally I would not accept a discount on another a future purchase.

Thanks for reading my rant, I have had a rough night.

 

That's the beauty of this place…everyone has an opinion And that's why we all hang out here. Gather everyone's thoughts, and make an informed decision. So here's some more food for thought…

No, it's not a $40K - $80K purchase we're talking, or even the JD farm equipment…BUT…paying for a brand spanking new machine, opening it up like it's Christmas morning, and seeing that would be a slap in the face. No, obviously the runs do not affect the functionality of the tool, or does it.

Production is probably up, so that's good, but that doesn't mean that we have to accept poor QCing. Where else has QC looked the other way in the name of production? Granted we can probably all agree that it will probably need some tuning (or at least I would), but there's always going to be that voice that would keep nagging "What else has been overlooked?"

From what I've read, Grizzly has outstanding customer service and I'm going to bet one phone call to them and they will be more than happy to give you a partial credit as others have said. Is it going to make the blemish go away…NO, but it might quiet that little voice in your head.

 

Again, if tool manufacturers do not put much emphasis on the paint, why in the world is Grizzly known to offer paint-defective product at a discount?

Answer: because they found yet another way to sell their product,,just like the discount for older models,because that's one area buyers are more than happy to compromise ,as log as they feel they are getting a deal.if anything we should applaud Grizzly for coming up with this and other programs or scheme to move their products.

 

Keep repeating that perfect paint mantra… I'll take your rejects and save a bundle every time. Just sayin'

FWIW, my last two trucks:

• one got rear ended with just 900.0 miles on it.
• the next new truck had a tree limb fall from a storm on it with less than 3,000 miles on it.

Like I said, get over it. You will only give yourself ulcers fussing over the makeup and you will still have an ugly appearance. Focus on the mechanics, as they are a bit harder to screw up. My 2-cents…

 

distribd - Dude! In answer to my question about why Grizzly offers a discount for paint blemished product, you state:

"because they found yet another way to sell their product…"

You mean, Grizzly does not mind getting LESS $$ for the SAME PRODUCT? They don't mind that they could have sold the SAME PRODUCT for MORE MONEY had they NOT - - - - ED IT UP?!!

Beam my up, Scotty. I can't take it any more!