I'm all for sharpening my own dull blades but when it comes fresh from the factory telling me it's sharp, I don't want to have to bother.

When I'm parched and buy a tea at the gas station I don't want to have to go home and put it in the fridge until it's cold.

 

My first thoughts are, that is terrible customer service from Freud. I can't believe any company would allow that kind of a response from one of the customer service reps. On the other hand, personally, I have had good luck with the freud TS blades and Router bits that I have purchased - so far. I do believe that the expectation for this type of product should be for the product to be sharp when you purchase it. Personally, I probably would not have called Freud, first. I probably would have taken them back to the store or wherever they were purchased and asked for them to exchange them as a manufacturers defect and, assuming the second set was ok, let it go at that. That said, I was planning to go purchase some new knives for my planer today, but afte watching Brian's video, I do believe I will try my hand at sharpening my old knives first. However, if I do end up spending the money for new knives, I will expect them to be sharp when I get them. If they are not, back to the store I will go.

 

With Kunk's and Craftsman on the lake's ponts, I concur. P.S. Good tangent for the sake of Brian's new video.

 

howdy folks i just received my freud knives and they were quite dull, i am very disappointed! i was expecting razor sharp blades as well. i feel i was misled by the ad. i will be calling freud to let them know what has happened. it will be interesting to hear there response. i will sharpen these blades and use them for now i wish i knew what kind of steel they used.