Chop saw heartache

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Forum topic by bluekingfisher posted 09-08-2014 09:46 AM 1355 views 0 times favorited 12 replies Add to Favorites Watch
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1333 posts in 4269 days

09-08-2014 09:46 AM

I have a 12” Bosch mitre saw (not sliding) which I have had for 3-4 years. I bought it “second hand” from an aquaintance, who had himself bought it 5 years prior although never used it. So in essence it was like new when I bought it. It was still in the box with all the packaging and what not.

As a hobby woodworker, I use it as a hobbiest does, so not a lot of use. A couple of weeks back when mid way through a cut it just died on me with no other warning, the motor just ran to a halt.

Anyway, after a couple of weeks I realised it wouldn’t heel itself so I ran a couple of continuity checks on the usual fail parts. I thought I had cracked it. A break in the live wire to the plug from the machine. So I replaced it. To make extra sure I checked the switch and got the desired results within the range. So, I assembled it and pulled the trigger, nada!

I tinkered around for a while more with my limited electrical skills until i conceded defeat and took it into the repair shop, which required a £20 deposit for them to look at it, fair enough.

A day or so later I received a call from the repair guy. The flex (cord) and switch was defunct ( but I checked the switch lol) I gave the guy the go ahead to repair it quoting me £56.17 plus the tax. This included the parts.

A couple of days later I received another call, informing me,as well as the initial parts required, the “the field” whatever that is ( something to do with the inner workings of the motor) had also failed.

So, three parts all at once failed, bad coincidence or what? The total for parts and repair is now £120.63 plus tax.

Although it always grips me to concede defeats when it comes to repairs I would never have had the saw working again, so I consider the fees worthwhile for the quality of the saw.

What do you think and have you any power tool heart break stories of your own?


-- No one plans to fail, they just, just fail to plan

12 replies so far

View AnonymousRequest's profile


861 posts in 2838 days

#1 posted 09-08-2014 10:23 AM

I’ve always been “electrically challenged” so I am at the mercy of those who are not. I trust the guy who repairs my old power tools…so I just pay for it and move on. Ouch on the $120.

View bigblockyeti's profile


7782 posts in 3010 days

#2 posted 09-08-2014 10:31 AM

That’s total BS, the first two parts were misdiagnosed and already installed so they charged you. When they found the actual problem, the field, they charged you more. That seems awfully high for just a field even when you subtract the cost of the unnecessarily replaced parts. The field is the static magnet assembly that goes around the armature, they are prone to failure and usually run between $20 and $40, adjusted for going across the pond it still shouldn’t cost anywhere near what you’re being charged. I’ve fixed almost as many power tools from hack repair shops as I have directly from customers, the problem is I still have to charge the customer for my time despite them having already paid a knuckle dragging mouth breather to waste their time.

-- "Lack of effort will result in failure with amazing predictability" - Me

View bigblockyeti's profile


7782 posts in 3010 days

#3 posted 09-08-2014 10:34 AM

Freddy the problem is it’s $120×1.6 = $192! Not sure what a new saw might run over there, but I always have my choice of very lightly used, locally available 12” miter saws for less than $120.

-- "Lack of effort will result in failure with amazing predictability" - Me

View Roger's profile


21055 posts in 4093 days

#4 posted 09-08-2014 12:21 PM

I’m sorry to hear of this bit of bad luck and outrageous cost for you. It seems like there’s always something every time you turn around. Just glad nothing got hurt or damaged from the mis-hap.

-- Roger from KY. Work/Play/Travel Safe. Keep your dust collector fed. [email protected]

View bluekingfisher's profile


1333 posts in 4269 days

#5 posted 09-08-2014 02:50 PM

Thanks for the input guys.

yes indeed expensive. Ironically I got a phone call from the original repair guy ( he was on leave, it was his colleague who gave me the bad news) to tell me the field, as you mentioned Bigyeti is the static part of the armature. I asked for a specific price on the field which he quoted me £73??

The type of saw I have is not available here anymore, and for some reason 12” chop saws are none to plentiful either. I have the choice of unlimited 10” chops or 10 & 12” sliders, neither of which I am a fan of.

He told me he diagnosed the flex then then the switch but could identify the issue with the field untill he had rectified the flex and switch?

-- No one plans to fail, they just, just fail to plan

View mikethetermite's profile


602 posts in 4556 days

#6 posted 09-08-2014 03:27 PM

120.63 in British Pounds = US $194.97

A new Bosch 12” Bevel Compound Miter Saw cost $329.00
$329.00 US = 203.68 in British Pounds

Some shops here in the US will charge $60.00 just to look at it.
As Bigyeti said he just added new parts till it worked then charged for all of it.
If you really like the saw it’s worth it.

-- Mike The Termite ~~~~~ Working safely may get old, but so do those who practice it.

View HillbillyShooter's profile


5811 posts in 3582 days

#7 posted 09-08-2014 04:06 PM

Sorry to hear about your bad luck and expense getting a tool back to working condition. Stories like yours are the reason I’ve gotten away from Bosch in the last few years—they used to be great tools, but have had some inconsistent quality issues the past decade or so.

-- John C. -- "Firearms are second only to the Constitution in importance; they are the peoples' liberty's teeth." George Washington

View oldnovice's profile


7759 posts in 4657 days

#8 posted 09-08-2014 07:04 PM

I agree with bigblockyeti as they should have checked the motor first as it would have been the logical thing to do!

When I was in high school I worked in a Radio&TV repair shop (this was back in the vacumm tube days before disposable radios and televisions) and my manager taught me to check things logically to make sure the problem was diagnosed properly and the customer would not get surprises later.

-- "Facts do not cease to exist because they are ignored." -- Aldous Huxley

View bigblockyeti's profile


7782 posts in 3010 days

#9 posted 09-08-2014 08:10 PM

+1 I totally prefer a logical approach to fixing a problem, but if they can’t do that, then they get to pay for their own incompetence, not you! I’ve screwed up before, but I ate it and it made me better for the next time. By paying for their incompetence it’s perpetuating their ineptitude (and possibly greed).

-- "Lack of effort will result in failure with amazing predictability" - Me

View bluekingfisher's profile


1333 posts in 4269 days

#10 posted 09-08-2014 08:25 PM

Mike the termite – your £-$ is reasonably accurate but unfortunately it does not translate into the price you quote for a new saw. A new saw would be approx £350, if you could buy one which I can’t because they are no longer available here.

Looking on the upside, there is little else to go wrong, other than brushes perhaps or bearings.

I guess I have been lucky overall with tool maintenance so I figure I have to expect the occasional repair bill. However I do agree, the price seems excessive, hence the reason for my attempts at home repairs when ever possible.

-- No one plans to fail, they just, just fail to plan

View ohtimberwolf's profile


1112 posts in 3642 days

#11 posted 09-08-2014 10:39 PM

A++++ for bigblockyeti

-- Just a barn cat, now gone to cat heaven.

View Rick  Dennington's profile

Rick Dennington

7177 posts in 4484 days

#12 posted 09-08-2014 11:24 PM

Hey amigo,

Sounds like that guy dipped into some of your pesos, and got a handful…..Well. at least you’re back in business..Ya’ll have the same rip-off artist over there as we do over here……...

-- " There's a better way.....find it"...... Thomas Edison.

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