Is an Excalibur Scrollsaw worth the wait?

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Forum topic by dansnow posted 05-10-2013 04:49 PM 5458 views 0 times favorited 18 replies Add to Favorites Watch
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333 posts in 2850 days

05-10-2013 04:49 PM

Topic tags/keywords: question

Hi Folks, as a newbie in woodworking I’m looking for some input.

I started woodworking last year after getting laid off, and while getting my shop set up I was gifted with a Dremel 16” 2-speed scroll saw.
Since then I’ve tried my best to wear the thing out, and this past February, after research and talking to other scrollers, I ordered an Excalibur 21” through Woodcraft. It was supposed to be delivered in March. It’s now mid-may and General International (parent) is telling me probably mid-June before I’ll see it.
As someone who is trying to get a little home business making wooden toys and gifts off the ground, I can’t afford to wait much longer into the craft fair season. I’ve been postponing some projects because trying to make them on my little Dremel saw would be very frustrating.

My question is whether I should continue to wait for the Excalibur, or should I look at other manufacturers? I like to do fretwork, so the raising arm on the Excalibur was an important feature, and the idea of tilting the arm and blade rather than the table sounded like a good deal.

Do I wait? Or should I cancel the order and look elsewhere?

-- Snow's Wooden Toys & Gifts

18 replies so far

View Bryan Cramer's profile

Bryan Cramer

39 posts in 2916 days

#1 posted 05-10-2013 07:29 PM

You made a good choice; it is an excellent saw. I picked my up locally so I didn’t have to wait. The decision to wait is up to you. FYI it is so easy to cut bowls with the tilting head.

-- Bryan Cramer at Great Plains Design Works

View dansnow's profile


333 posts in 2850 days

#2 posted 05-10-2013 07:51 PM

I tried to find one locally but very few places in CA carry them. So far I’ve gotten 3 different stories from them regarding the delay, unexpected demand, then they had to fix a design flaw in the drive system, then they are having problems with a needle bearing supplier.
I’ve checked out the dewalt and delta, but they don’t impress me as much as the Excalibur, and I certainly can’t afford a Hegner or Hawk. It just really upsets me that they’ve had almost $900 from me for almost 5 months by the time I get one, if I in fact ever get it!! You can be sure I will be very hesitant about recommending General International products based on the customer service I’ve received so far.

-- Snow's Wooden Toys & Gifts

View Richard Miller's profile

Richard Miller

139 posts in 2976 days

#3 posted 05-10-2013 08:34 PM

My sweat lady of the house bought me a excaliiber 21 and i think it is worth the wait.

-- Dick F,Burg Iowa

View sgv's profile


266 posts in 2898 days

#4 posted 05-10-2013 11:02 PM

My 2 cens I have a dewalt 788 love it have never had a problem, I was using it 5-6 hours a day, never a hiccup

-- Tite Lines, May the wind be at your back

View RogerC's profile


51 posts in 3354 days

#5 posted 05-10-2013 11:11 PM

Generally speaking General and Gen. Int. have outstanding customer service. You’ll find the machine in perfect condition when you do get it because they would not accept second rate other parts to take the place of the ones they are short on currently. And should it ever break they have great reps to help you out. It may seem a big deal now but once you’ve had it for a week all this frustration will be forgotten

View sonnyr's profile


144 posts in 3134 days

#6 posted 05-11-2013 02:55 AM

I recently purchased the “30th Anniversary EX-21AK Scroll Saw – Ltd. Ed.” from SEYCO. They are in Rockwall, Tx. which is a 3 1/2 hour drive from my house, so I went on a day trip and picked one up. It saved me the $94 shipping charge. Ray Seymore at SEYCO was great to do business. Here’s a link:
It looks like they still have some of the 30th anniv. saws left for $849.95

Hope this helps you on your decision, I love my Excaliber.

-- I may be slow, but I'm easy to stop!!!

View runswithscissors's profile


3128 posts in 3030 days

#7 posted 05-11-2013 07:41 AM

Have you checked out CL? I picked up a 20” RBI Hawk, in very nice condition, with a lot of good quality blades, for $275. I could claim that as a gloat, but a few days before that I stupidly walked away from a new looking 18” Hegner, a recent model, that I could have had for $250. A few hours later, when I called back, of course it was gone. The RBI was my consolation.

-- I admit to being an adrenaline junky; fortunately, I'm very easily frightened

View wbrisett's profile


205 posts in 3354 days

#8 posted 05-11-2013 09:44 AM

I bought my Excalibur from Seyco about a year ago and can’t say enough good things about both Seyco and the saw. I wrote a review of the saw here on this site.

General can be frustrating to deal with at times. In fact, the only reason I have a Delta Unisaw instead of a General 650 in my shop now is because after a 3 month delay, I got tired of waiting. Ordered the Delta through Woodcraft and had my saw the next week.

At this point, if General is telling you it’s going to be a while, see if Ray can set you up with a saw (get his magnifying lamp, it’s worth it!), and cancel you order through Woodcraft. But the saw is superb.

View Sheila Landry (scrollgirl)'s profile

Sheila Landry (scrollgirl)

9239 posts in 3925 days

#9 posted 05-11-2013 10:00 AM

I think it is definitely worth the wait!


-- Designer/Artist/Teacher. Owner of Sheila Landry Designs ( Scroll saw, wood working and painting patterns and surfaces. "Knowledge is Power"

View SnowyRiver's profile


51458 posts in 4486 days

#10 posted 05-11-2013 12:58 PM

I love my Excalibur. I like the tilting head rather than having the tilting table. It would be worth the wait. Did you order it from International? There are a lot of them on Amazon and other sources on the internet. I bought mine locally at ACME Tool. I know ACME has a mail-order department too.

-- Wayne - Plymouth MN

View teejk's profile


1215 posts in 3690 days

#11 posted 05-11-2013 04:42 PM

To Richard Miller…I hope you meant to type “sweet lady of the house”

View Richforever's profile


757 posts in 4726 days

#12 posted 05-11-2013 05:03 PM

Yes. It’s worth the wait. The dual link parallel arm greatly reduces vibration.

-- Rich, Seattle, WA

View Richard Miller's profile

Richard Miller

139 posts in 2976 days

#13 posted 05-11-2013 08:55 PM

to teejk you are so correct thanks .

-- Dick F,Burg Iowa

View teejk's profile


1215 posts in 3690 days

#14 posted 05-11-2013 09:59 PM

Just trying to help Richard…english is a very difficult language (in your case what a difference a single letter makes). Anyway, I’m watching this thread because it’s time to buy a new scroller.

View Bill White's profile

Bill White

5339 posts in 4966 days

#15 posted 05-11-2013 11:08 PM

Richard, a sweat lady vs: a sweet lady?????
I would like to have an Ex. scroller, but having my bucks for that length of time is kinda goofy. Do they not charge when product(s) is shipped?

-- [email protected]

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