Kobalt compressors AVOID AT ALL COSTS

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Forum topic by cabs4less posted 04-13-2012 01:50 AM 27709 views 0 times favorited 26 replies Add to Favorites Watch
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235 posts in 3301 days

04-13-2012 01:50 AM

I bought a 60 gallon Kobalt stationary compressor last year model #221565 Single stage belt driven. The motor just stopped working today i flipped the circuit breaker and it started up then blew black smoke so I called Kobalt because I have a warrenty ( extended) and they told me since Coleman has been building the compressors they no longer uphold warrenties from last year and after me explainig that I purchased the extenede warrenty he said I should get a lawyer and added good luck to that sentence. So I called Lowes who said the same thing that I was SOL. So I warning everyone to not buy Kobalt compressors I myself will not be buying anything from Lowes or Coleman Or Lowes from now on if I cant find what I need from anywhere else I will do with out.

-- As Best I Can

26 replies so far

View doughan's profile


96 posts in 3130 days

#1 posted 04-13-2012 01:53 AM

lowes sucks

View nick85's profile


39 posts in 2785 days

#2 posted 04-13-2012 11:34 AM

Was the customer service located in the US? Did you ask to be elevated to the next person above the one you spoke with? I would call back and keep asking for a higher up until someone resolves the issue, and take their names and titles.

I’m usually one to let things slide and chalk it up as a loss, but I buy cheap crap from pawn shops and Harbor Freight, not $500 compressors from Lowe’s with an extra $100 extended warranty…

(From Lowe’s website)

2-Year Tool Extended Protection Plan ($500-$999.99)

- If we can’t fix your power tool within 14 days of initial service, we’ll send you a one-time payment of $25
- We’ll cover necessary repairs due to normal wear-and-tear
- We’ll cover repairs due to power surge, from day one
- If your power tool requires a fourth repair for the same major failure within a 12-month period, we’ll replace it
- Lowe’s Power Tool plans start after the manufacturer’s parts-and-labor warranty ends
- Lowe’s Protection Plans can be transferred with the product
- No hassles, deductibles or hidden fees

-- "I suggest a new strategy, R2: let the Wookiee win."

View mcase's profile


446 posts in 3668 days

#3 posted 04-13-2012 11:56 AM

Who sold you warranty? If it was Lowes you can make them honor it. I agree with Nick 85, definitely go up the ladder.

View syenefarmer's profile


542 posts in 3619 days

#4 posted 04-13-2012 01:09 PM

I think you’re getting the royal run around but I’m not sure if Coleman is part of the problem here. From what you said, it sounds to me like Kobalt/Lowes changed suppliers with Coleman being the new kid on the block and your compressor was built by the old guy. New guy, old guy, it doesn’t make any difference, you purchased an extended warranty and someone has to honor it, period! If all else fails, get your States Attorney General involved.

View SnowyRiver's profile


51458 posts in 4019 days

#5 posted 04-13-2012 01:27 PM

Some years ago I purchased some audio recording equipment that was sold with a lifetime warrenty. When I had some trouble I went to the manufacturer and found out that the company had been bought out by another and the new company said they didnt buy out all the warranties. I was POed and so I sent a letter to my state attorney general. They jumped in and went after the new company saying it wasnt legal for them not to honor the past warranties. They basically told them (in a copy of the letter they sent me) that if they wouldnt honor the warranty, then they couldnt do business in Minnesota. Well, this company suddently called me and took care of everything…they said they misunderstood what I was asking…ha ha ha…what a bunch of BS. You might try letting your attorney general know…maybe a lawsuit is in order since they arent honoring your warranty.

-- Wayne - Plymouth MN

View BobM001's profile


388 posts in 2869 days

#6 posted 04-13-2012 01:46 PM

First of all a single stage compressor on a 60 gallon tank is WRONG!!! A tank that big needs a MINIMUM of a two stage. There is a “rule of thumb” for sizing compressors/tanks for their usage. It shouldn’t start more than SEVEN times/hour. If the motor is starting more than that the rotor in the motor doesn’t have ample time to cool. Tractor Supply has some very nice Ingersoll-Rand vertical tank mounted units with cast iron compressors and aftercoolers. When it comes to air compressors, you get what you pay for. Just like those “drive you out of the room” oiless models. A waste of dough.

-- OK, who's the wise guy that shrunk the plywood?

View willie's profile


534 posts in 2993 days

#7 posted 04-13-2012 01:52 PM

I would definitely keep on Lowe’s butt about this. Try their corporate headquarters and rattle a few cages there, might help. I have never had any trouble returning anything at Lowe’s. I had $2000.00 in special order entry doors, that I had to pay for up front, that were the wrong size and style (their mistake). They completely refunded my money and fired the guy that screwed up to boot!

-- Every day above ground is a good day!!!

View Fuzzy's profile


298 posts in 4527 days

#8 posted 04-13-2012 01:53 PM

Tank size and pump stages are not at all inter-related. If a single-stage pump fills a large enough tank to meet your needs, all is well … it will simply take more time to fill or recover the used air. I ran a single-stage Quincy pump on an 80 gallon tank for about 40+ years until I needed a little more volume of air and the Quincy couldn’t keep up.

-- - dabbling in sarcasm is foolish … if you’re not proficient at it, you end up looking stupid … ... ...

View GregD's profile


788 posts in 3675 days

#9 posted 04-13-2012 01:59 PM

Make them honor the warrenty. Take them to small claims court if you have to. Seems to me that the original and extended warrenties are contracts and they don’t get to change the terms after-the-fact.

-- Greg D.

View MrRon's profile


5768 posts in 3782 days

#10 posted 04-13-2012 03:53 PM

They are definitely giving you the run-a-round. You have to go back to them and make noise. Sooner or later, they will honor the warranty if only to get rid of you. Don’t bother with a lawyer. I’ve had success returning things that were out of warranty. I just takes persistance. I once returned a battery charger that failed to turn off automatically. I t was 3 years old and Sears replaced it with a new one and 2 new batteries that were killed by the overcharge. The were reluctant at first, but I convinced them otherwise. Businesses play games. It’s a matter of knowing how to play their game.
I remember many years ago, a guy bought a car that turned out to be a lemon. The dealer wouldn’t take it back so the guy painted the car lemon and hung signs on it stating “this car is a lemon” and where he bought it. The dealer soon gave in; happy ending. I don’t think you will have to resort to this tactic, but keep it in mind.

View JollyGreen67's profile


1676 posts in 3301 days

#11 posted 04-14-2012 01:01 AM

cabs4less – I would recommend a Quincy Compressor, made right here in the good ol’ U.S. of A, in Quincy, Illinois. How do I know? I used to work for a local Albuquerque business, who is the distributor for Quincy here in the Southwest. Google Quincy Compressors. You will not be disappointed. They cost a bit more than those PRC junk things – but worth it!

-- When I was a kid I wanted to be older . . . . . this CRAP is not what I expected ! RIP 09/08/2018

View JollyGreen67's profile


1676 posts in 3301 days

#12 posted 04-14-2012 01:22 AM

changyous – ??????????????????

-- When I was a kid I wanted to be older . . . . . this CRAP is not what I expected ! RIP 09/08/2018

View BobM001's profile


388 posts in 2869 days

#13 posted 04-14-2012 01:50 AM

HUGE difference between a Quincy and anything that might be sold in Lowes or HD.

-- OK, who's the wise guy that shrunk the plywood?

View bruc101's profile


1372 posts in 4080 days

#14 posted 04-14-2012 02:45 AM

File a claim with the FTC..Federal Trade Commission. I think they have a Consumer Complaints Department and you can file online unless things have changed.
“No One” wants them on their butts.

-- Bruce Free Plans

View AGO's profile


1 post in 2770 days

#15 posted 04-16-2012 07:48 PM

Thanks Rosebudjim! I work at Quincy Compressor and we would be happy to assist in any questions you might have and/or direct you to your nearest Quincy Compressor distributor. Please contact (251) 937-5900 or [email protected]


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