Not the greatest packing job from Rockler

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Forum topic by Elizabeth posted 12-24-2011 05:46 AM 865 views 0 times favorited 2 replies Add to Favorites Watch
View Elizabeth's profile


823 posts in 4485 days

12-24-2011 05:46 AM

I ordered three metal lumber racks – which are heavy – and one plastic dust port – which is light.

The thing on the left is the dust port on arrival.

It was supposed to look like this:

I’ll be contacting Rockler shortly…

2 replies so far

View ShaneA's profile


7085 posts in 3940 days

#1 posted 12-24-2011 06:01 AM

Yikes, I bet they replace it…i have had good results with the service from rockler. Good luck.

View Elizabeth's profile


823 posts in 4485 days

#2 posted 12-24-2011 06:03 AM

I’m sure they will. They once completely forgot to put an item into the box, and they did send me that. With evidence of what happened to this one I expect no problems.

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