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Can't log in from mobile. IP flagged as spam. Huh?

2K views 17 replies 8 participants last post by  CaptainKlutz 
#1 · (Edited by Moderator)
Admins,

I have been trying to log in via my phone, and while I am on cellular AT&T I am getting a response saying I can't register my IP has been flagged as spam. Please help.
 
#3 ·
There is only one Admin - PM Cricket directly!

on cellular AT&T I am getting a response saying I can t register my IP has been flagged as spam. - dbhost
Q: did you try turning off you phone, and trying a second time; hoping to get another IP address?

Spam flagged IP is a never ending problem with shared IP.
Can manually check which spam list is blocking your IP online via dnschecker or ipvoid.

Sad to say: It is the source carriers responsibility (AT&T) to provide a non-blacklisted source IP for it's customers. But they only check/care if you complain. Best path is record the IP, and then call AT&T to get it resolved. It is their best interest to remove the spam generator that forced a black listing; and keep customers happy.

As a forum admin myself on different site, can share this:
Site operators can not help very much. They can only share that your IP is blacklisted by XX site they use to filter unwanted users. Rarely do they have ability to locally change the public blacklist filtering (especially if it is Cloud Flare that LJ uses). They can submit an online request to have your IP removed from the public blacklist, just like you can request the same. But it seldom lasts very long, as the original spammer will get IP blacklisted again if they keep using the same shared IP.

Cheers!
 
#5 ·
2 easy options:
1 - turn on VPN on your phone when signing in.
2 - Connect to wifi when you sign on and when you are off wifi, it will still work as long as you do not get logged off.

BTW, I have a 10 device license for Norton Security that includes a VPN so when I get this message, I simply turn on the Norton VPN.
 
#6 · (Edited by Moderator)
I am also on AT&T, and have dealt with this very issue for years. I stay logged in, but every few days I will get bumped off. I think when I log into my PC it automatically logs out of the mobile side. anyway, I must be on wifi anywhere to log back in. Once I use a wifi connection to log in, I will tend to be ok to use the app for a few days. Even though I am away form wifi coverage. And using the cellular network.
I have learned to deal with it. When it gets me is sitting in a waiting room for an hour, and discovering that I am not logged in, and have no wifi access. That can be irritating. lol. But it is what it is.
And today, I find t more irritating that the doctors office, or what ever waiting room I happen to be in has no guest wifi.
I mean really, no guest wifi. lol
 
#8 ·
THis is the only site I get blocked on my ATT phone, and i Have had the same phone service, well through 4 corporate acquisitions up into and now through AT&T so since the 90s…. and yes cellular data service from AT&T since what 2010 I guess. Whatever blacklist site this site is using is a bit obnoxiously overflagging…
 
#9 ·
I am always mad about my poor Verizon service at my home, but I have never been blocked from the site on my phone. So I won t be looking at ATT for new service. Thanks for the heads up.

- ibewjon
We had Verizon, but when we moved to this location we couldn't make, or keep a call on, they would always drop between 5 and 15 seconds. Swapped to a few different brands without issue. Changed to T Mobile about 7 years ago. Since no issues on phone at all. We have gotten strong signals all across America. Now it's usually 5 G all the time. Last summer, driving 40 West to Utah, we got to some pretty Podunk looking places, and always got a connection.

I don't understand how AT$T stays in business. At least here, they suck on service, price, and customer service dealing with the lack of service. Even their cheap brand Cricket is way better than AT$T around here.

I was talking about my cable connection, and only if I use my VPN. Using my issued IP addy I can connect anywhere. I just lose the security I get with the VPN, and I want that. Here I can get it, but only signing in OFF the VPN, then once hooked up, switching back to VPN. Sux to have to do that.
 
#10 ·
We just got back from a trip to Santa Monica. 44, 40, with a drop down to Phoenix. And yes, we had better service in the most remote areas along the route. 5g included on the wife's phone. I am along I 55, route 66, and Amtrak. I would expect better service here. Someday…... maybe….
 
#11 ·
All these posts repeating; 'ATT cellco IP can not access LJ site' got me curious?

Appears this is known issue on ATT cell phones. There are lots of complaints in the ATT customer forums.
YES, ATT has filters that stop access to certain websites.

Do you know it is against free speech laws for your carrier to block websites?
Time to call a lawyer?
Not needed, just let the DOJ and ALCU know of problem and let them pay the lawyers. :-(0)

One step to solving the problem is to learn whether ATT is stopping your packets, or LJ is refusing your packets. This is harder on miniature phone screen, then on a PC with easier access to the system tools; but a required event.
Cricket should be able to help with this determination, but don't hold your breath waiting. The host of LJ, verticalscope.com owns and manages over 1200 websites. Verticalscope uses Cloud Flare as principle spam firewall. It's easy, you pay them money; they do all the work. It's great UNTIL there is problem. Problems require a 3 way NERD phone call or several conference calls to figure out the issues. If using email, it will take 3-5days for each round of emails, and one round is never enough. DAMHIK

Another path for ATT customers is to let professionals deal with problem, and send an email to:
abuse_rbl@abuse-att.net, with your phone IP, and site that is blocked.
According to the ATT forums if you copy the DOJ and ACLU, you get a faster response. hehe

ATT forum users complain RBL abuse email is a giant black hole. If you really want site blocking resolved, might have to spend a couple hours on phone with ATT and keep escalating your complaint till you find a management nerd who can fix.

Best Luck from this nerd…
 
#13 · (Edited by Moderator)
Yes, Ted's spammers have found a new way to make posts. :(
Block them all!
If enough folks block a user profile, admin gets flagged thinking there might be a potential user violation of forum rules.

There have been about 300 new junk accounts created in the past week:
https://www.lumberjocks.com/pulse/page/1?type=profiles

But, let s keep this user out. Since he has only been here for about 13 years, he must be up to no good!

- ChuckV
 
#14 ·
Yes, Ted s spammers have found a new way to make posts. :(
Block them all!
If enough folks block a user profile, admin gets flagged thinking there might be a potential user violation of forum rules.
- CaptainKlutz
I pointed this out to Cricket six days ago and have not seen any response. This is very much like the "end days" of the former sister-site GardenTenders.
 
#17 ·
I guess until they actually start spamming there is not much you can do. Plus, it wouldn't be good to flag someone who isn't a spammer before they even have a chance to participate in the site.
 
#18 ·
How do you flag a profile? - ChuckV
That has been my question for several years.
There are thousands of profiles created where the only purpose is advertising another website in profile description. They have never posted to forums, and never will. All they want to do is lift their SEO scores with search engines.
AM shocked that VerticalScope continues to allow the use of their servers and bandwidth so others could advertise for free. The only justification that makes any sense, is all these superfluous user profiles help increase VerticalScope SEO scores, and makes them look like much larger than the truth. Ugh.

LJ really needs a button to flag profile, just like flag a post.
Yes, it be more work for Admin, but if you use old cheap forum software; that is price you pay.

Pfft…
 
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