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New Jet Bandsaw Problem

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Forum topic by Sewermann posted 01-12-2022 05:00 AM 667 views 0 times favorited 5 replies Add to Favorites Watch
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Sewermann

12 posts in 691 days


01-12-2022 05:00 AM

Last year a friend asked me to recommend a quality 14-inch Bandsaw. After much research I recommended the Jet JWBS14-SFX steel frame saw, which sports a 1.75 HP. motor. The saw was purchased from Woodcraft in Harrisburg, PA, on or about November 2, 2021. I assisted with the pick-up at the store, and with the machine setup. The saw ran great, scrolled well and re-sawed beautifully. All seemed good.

BUT NOT SO FAST!!! When attempting to remove the the 1/4-inch blade used for set-up and replace it with another, a defect in the blade tension / detension mechanism became apparent. The blade tension knob on top of the saw would only release a certain amount – but not enough to remove the blade. Blade removal could only be achieved by totally removing the saw’s blade alignment bolt on the back of the saw – thus allowing the top wheel to further drop, with a “clunk”, allowing the blade to be removed. Clearly a manufacturing defect.

SO HERE ARE THE QUESTIONS:. (1) Has anyone else in the collective purchased this saw, and experienced this same issue? We’re you able to get the problem resolved to your satisfaction? And (2) What the heck has happened to Jet customer service?

My friend immediately reached out Jet (JWP), and receive promises, and more promises, of a warranty repair visit from the local Jet Service Center. All lip service, as the local Jet Service Center has has never been contacted. The selling Woodcraft store apparently isn’t overly anxious to intervene on behalf of their essential brick and mortar store customers, and I’ve been sitting here for over two months with egg on my face. So. Any helpful responses would surely be appreciated. Thanks.


5 replies so far

View Aj2's profile

Aj2

4455 posts in 3258 days


#1 posted 01-12-2022 05:43 AM

I had powermatic bandsaw that had the quick release mechanism. When I changed blades I still had to lower the wheel with the tensioning knob. After lowering the tensioning arm
Have you checked the blades you fussing with are the correct length. Actually measured to see if it’s ——.
My powermatic took 93.5 I used mainly Olsen blades.
Good Luck

-- Aj

View azwoodworker's profile

azwoodworker

95 posts in 3242 days


#2 posted 01-12-2022 07:11 AM

Likewise as AJ2. The saw blade tracking knob adjustment is loosened first so there is no thump. You then loosen the knob on top and then reverse for tightening. For most of the saws I own and owned, I had to loosen the blade adjust first to take tension off when taking off the blade. The tensioner arm is just to make it easier to tighten the blade but you still need to get the Tensioner knob on top to bring it close to tightness and then pull up the tensioner arm. To remove you will need to do the reverse but should not need to remove the screw completely. Sometimes it can stick and not slide down but surprised with a new saw unless it did not get any grease.

View sunnybob's profile

sunnybob

145 posts in 225 days


#3 posted 01-12-2022 12:59 PM

Its almost certainly a blade issue. Despite stated blade lengths, they very often arent exactly as described. If the stated length happens to be half way across a tooth, then the manufacturer will either go long to the next gullet, or short to the last gullet. the bigger the teeth the greater the difference. A 1/4” can be the difference between fitting and not fitting. Measure the two blades you have and compare.
Make a mark on the inside of the blade with a felt tip pen. Lay it on a straight floor and make a corresponding mark on the floor. Carefully roll the blade along the floor and make another mark on the floor when your blade mark goes flat. Then measure between the two floor marks. That is the ONLY way you can get an accurate blade length. I have to order blades 4 mm longer than the size stated on the machine data plate to get them to fit perfectly every time..

-- my projects can be seen at www.pbase.com/sunnybob

View Kudzupatch's profile

Kudzupatch

395 posts in 2668 days


#4 posted 01-12-2022 02:01 PM

I have one that does a similar thing. I have found that all I have to do is turn the tracking wheel so the wheel leans forward and the blade will come right off. Then it is simple matter to adjust the tracking by spinning the wheels by hand before I power up. I then can, if needed, make a final adjustment.

-- Jeff Horton * Kudzu Craft skin boats* www.kudzucraft.com

View Sewermann's profile

Sewermann

12 posts in 691 days


#5 posted 01-20-2022 03:00 AM

ISSUE RESOLVED, but with no help from Jet.

Many thanks to those who responded. As suspected, however, something was majorly wrong with the tensioning and alignment mechanicals behind the upper wheel. As Jet was totally AWOL in a timely resolution of this manufacturing defect, the great folks at WOODCRAFT OF HARRISBURG, PA stepped up to the plate and exchanged the defective saw for a new one. Not only that, but Woodcraft assembled the replacement saw so as to prove that the replacement wasn’t defective as well. So, I suppose all is well that ends well.

Finally, I’d like to give a big shout-out to WOODCRAFT OF HARRISBURG, PA for great customer care in light of Jet’s failure to perform.

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