Anyone solve the problem of Grizzly won't deliver?

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Forum topic by WilsonLR posted 10-22-2021 08:25 PM 1178 views 0 times favorited 18 replies Add to Favorites Watch
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40 posts in 39 days

10-22-2021 08:25 PM

Was going through the checkout procedure for a G0899 and the delivery company won’t deliver to my house. I live at a T intersection where each arm of the T is a dead end. Tractor trailers turn around by going down one leg, backing up across the intersection and then pulling out the leg of the T. But Grizzly support says no, sorry, they have to honor their contract with the freight company. I have no way to get a 400lb Hybrid saw from a nearby parking lot or whatever.

Anyone solved this other than buy another saw??

-- Les

18 replies so far

View Ocelot's profile


3561 posts in 3920 days

#1 posted 10-22-2021 08:34 PM

Well, you can rent a trailer or a UHaul truck. Actually, the saw can be broken down into pieces which are not so heavy – probably already is broken down, so you might even could move it in a fairly normal vehicle – certainly a pickup truck – with one other person to help.

I was supposed to have lift-gate service on my bandsaw but the driver refused my driveway – so I met him at a gas station and transferred it to a minivan laying down.

On the 20-inch planer I had it delivered to my workplace and one of the guys fork-lifted it onto my pickup. I unloaded it (barely) with an engine hoist.

My G0490x I bought used and moved in my wife’s Transit350 van with the engine hoist to load and unload and one strong guy to help.


-- I intended to be a woodworker, but turned into a tool and lumber collector.

View WilsonLR's profile


40 posts in 39 days

#2 posted 10-22-2021 09:46 PM

According to the Grizzly site, there are two boxes. One with the base, table and wings (382lbs) and the other the rails (67lbs). I watched an unboxing of it’s predecessor G0833 the base cabinet is attached to the cast iron table. It might be do-able if I could remove the table. Anyone ever look at doing that?

-- Les

View Aj2's profile


4129 posts in 3080 days

#3 posted 10-22-2021 10:17 PM

If the parking lot isn’t too far away as in miles. Set the boxes on a furniture dolly and push them home.
There’s far more complicated problems that happen in woodworking. This is just the beginning
Good Luck

-- Aj

View Lazyman's profile


8204 posts in 2669 days

#4 posted 10-22-2021 10:51 PM

If the parking lot isn’t too far away as in miles. Set the boxes on a furniture dolly and push them home.
There’s far more complicated problems that happen in woodworking. This is just the beginning
Good Luck

- Aj2

That’s what I had to do. When they delivered my bandsaw, it was delivered in a short truck that could just barely make it through my alley to unload it into my rear entry garage. The delivery guy wasn’t happy but he did it rather than haul it back. When I ordered my full sized lathe, they brought it on an 18 wheeler, even though it was literally the only thing on the truck. I had the guy put it on dollies near the alley entrance and I rolled about 150’ down the alley to my driveway. Fortunately, I had arranged for a friend to be there to help me push it. What you might have to do to get them to accept the order is arrange with a neighbor on the main street to let you use his address and then have them unload it to the dollies.

-- Nathan, TX -- Hire the lazy man. He may not do as much work but that's because he will find a better way.

View ManySplinters's profile


25 posts in 62 days

#5 posted 10-23-2021 03:55 AM

Tow truck drivers will do some unusual work if they have the time and you have the money. Had a Cadillac shipped across the country on a regular semi trailer. Local flatbed tow truck guy lined his truck up behind it to get the car off the trailer, then pulled ahead 100’ and put it down on the ground for me. Have heard of guys using tow trucks to move fully loaded mechanics toolboxes too. You might find one to meet the Grizzly truck near by and then bring it to the house for you…

View CaptainKlutz's profile


5020 posts in 2776 days

#6 posted 10-24-2021 01:23 PM

Common issue.

Did you ask about a ‘terminal pickup’ option.

Often will drive down to terminal, and have the fork lift operator drop the pallet(s) on my pick up bed or a trailer. The 5×9 motorcycle trailers from UHaul work well with a small SUV. Use two extra pallets under your load pallet, and the fork lift operator is happier as they don’t need to use pallet sling to get over the side rails.

Can rent a cargo van or pickup from Uhaul. Enterprise rental car also rents pickups and vans in this area. They are cheaper than Uhaul. Home Depot rents pickup trucks, but the cost per hour makes it most expensive option.

BTW – When you get home, a pair of 8ft 2×12 make a quick slide ramp for most pallets. One person on each side to keep it centered. Pushing a pallet down hill is easy. At bottom, use a 2×6 as lever to support back edge of pallet, drive vehicle forward; and then lower the pallet on ramps, which are now flat on ground.

+1 Most vehicle towing companies will accept equipment moving when it is on pallet(s).
But they only do it when not busy, which is hard to coordinate with freight delivery company. Expect service randomly in middle of the day. The Flat top carriers can fork lift load at terminal, and tilt the deck to slide the pallets on your driveway (or better yet onto a pair HF dollies. Last I checked, they wanted $3-5 per mile, plus flat rate fee for drop off.

Another possible (and sometimes costly) option is to hire your own delivery service to pick up tool from Grizzly directly. The big names in household moving (Allied, Mayflower, etc) will take delivery contract for piece of equipment. They can transfer the tool to a smaller local truck for delivery. With current trucking shortage, it won’t be cheap to have Grizzly direct pickup; so terminal pickup from Grizzly freight carrier would be better idea.

BTW – Freight company does not care WHO picks up your shipment, as long as they have release authorization from you.

Most moving companies have small box trucks with lift gates for local moves. Here in Phoenix, we have a lot of smaller moving van companies with lift gate service. ‘Two Men and Truck’ is national franchise company you can look up. There are also clones called ‘Two Guys and Truck’, etc.

Have used these local moving companies several times as I bounce between rental homes. Each one has different rate schedule, and preference for type of loads moved; so best to call several before you commit.

If you don’t have any large friends that will to help you unload tools.
Moving companies hire a lot of part time contract laborers to lift/carry stuff. They are often called a ‘lumper’. You can find lumper’s for hire on CL. UHaul even has a referral service on their web site, where you can hire helpers to load/unload their rental equipment. Challenge with UHaul folks is they have 2 hour minimum. But can find some independents that will show up for 30min job to move an overstuffed leather couch, washer/dyer, or maybe a saw; down to your basement when needed.

It might be do-able if I could remove the table. Anyone ever look at doing that? – WilsonLR
As far as moving a TS with one person, I do it all time.

Can use a 2 wheel dolly to pick up entire TS from one side, and roll it up/down trailer ramp. There are all kinds of stories where folks stuff a cabinet saw into a sedan or small SUV. Remove the top weighing ~90-100lbs. Remove the motor weighing 50-70lbs, and you are left with cabinet full of cast iron weighing ~150lbs.

Best Luck.

-- If it wasn't for bad luck, I wouldn't have no luck at all, Doom, despair, agony on me… - Albert King - Born Under a Bad Sign released 1967

View Lazyman's profile


8204 posts in 2669 days

#7 posted 10-24-2021 01:41 PM

I forgot to mention that if you use a neighbor’s address, you might be able to talk the guy into backing down your street if there is room for him to maneuver. You might get lucky and they’ll bring something other than an 18 wheeler which won’t be a big deal. Sometimes, the freight company will call you and you can request a short truck for the final leg (not sure which Grizzly doesn’t offer this option for an extra fee). He will probably have a pallet jack and if your street is smooth enough, he might even move it down the street for you if it is not too far. Offer him a tip or a 6-pack in a small cooler he can take home for later. Both of the deliveries I had the drivers were pretty nice guys. It is not too expensive to rent a pallet jack either to move it down the street yourself.

-- Nathan, TX -- Hire the lazy man. He may not do as much work but that's because he will find a better way.

View WilsonLR's profile


40 posts in 39 days

#8 posted 10-24-2021 05:05 PM

There’s good ideas here. Thanks all. Grizzly is checking with Freight company if they’ll deliver. I’m trying to avoid the alternate location, disassemble and transport but that would plan B.

-- Les

View Kudzupatch's profile


324 posts in 2491 days

#9 posted 10-24-2021 07:49 PM

If the parking lot isn’t too far away as in miles. Set the boxes on a furniture dolly and push them home.

Exactly. 400 lbs is not that bad to handle.

-- Jeff Horton * Kudzu Craft skin boats*

View ljislink's profile


20 posts in 99 days

#10 posted 10-25-2021 12:26 AM

It’s not 400lbs all at once. I just had a Grizzly G0899 nightmare deliver. A company called TForce Freight lost saw than found it & lost 2nd box & never found it. Finally got it sorted out & have saw completely assembled.
The saw box has the saw some hardware & the extension wings if you pull out the wings saw probably only weighs 250lbs or so if that helps.
Hopefully TForce isn’t your carrier ! There lazy & incompetent & don’t give a rip about you or lost freight.
Good Luck with getting it home as everybody pointed out lots of options. I’d try CL under labor/movers

View bigJohninvegas's profile


1120 posts in 2744 days

#11 posted 10-25-2021 02:09 AM

Lots of great ideas here, While I have not had to move a tool a half mile down the street by hand. I have had to use Appliance dollies, furniture dollies, and pick it up myself at a freight terminal.
All the Mechanics I have worked with hire flat bed tow trucks to move there tool boxes. That has become a standard.
If it is close enough to walk it with a dolly. I prefer the appliance style dolly, vs furntiture dolly. Built in straps are great. But what is the terrain like? Most appliance and furniture dollies have small wheels, good for concrete, or nice asphalt. Worthless for gravel roads.
Do you have a neighbor with a pick up truck? A which is cheaper, the tow truck or small u haul truck?
So many ways to get r done.
Good luck.

-- John

View groland's profile


237 posts in 4694 days

#12 posted 10-25-2021 02:26 AM

I realize this may not be possible for you, but I asked around small manufacturing plants in my town and found a guy who owned a machine tool company. He allowed me to have the saw delivered to his loading dock. He was incredibly generous. He had it put on a pickup truck and delivered it to my garage. He also brought a small forklift so they picked the saw up and placed it onto my rolling stand. How kind is that?

View tvrgeek's profile


2299 posts in 2931 days

#13 posted 10-25-2021 09:14 AM

I just threw a chain around the pallet and dragged my Harvey from the curb up my long cement drive to the gravel drive to my shop, and then all the way in using my lawn tractor.

One could drill holes though one end of the pallet, stuff in a pipe and toss a couple of wheels on it. Then a couple 2×4’s you could run it like a wheel barrow.

Moving heavy things is not that hard if you think a bit.

View WilsonLR's profile


40 posts in 39 days

#14 posted 10-26-2021 11:35 AM

Grizzly’s video says “the truck must be able to turn around or drive off”. But then it goes on to say it won’t turn around in a cul-de-sac. So a T intersection with cul-de-sacs at the ends of the “arms” is not a cul-de-sac. 18 wheelers deliver down those dead ends all the time and back up to the T to turn around. I live at the intersection of feeder leg and the arms. So it’s a right turn down one arm. Back up for two lengths of the truck. A right turn and Bob’s your Uncle. Drop the load and go. It’s all asphalt. Grizzly customer service doesn’t really know what the freight service will do in this case.

I ordered it and we’ll see what happens. Push comes to shove I can disassemble it someplace and get it home piecemeal. I’d rather not. TBD

-- Les

View bigblockyeti's profile


7744 posts in 3003 days

#15 posted 10-26-2021 12:06 PM

I sounds like you just might be dealing with multiple levels of incompetence between Grizzly and Breakyostuff freight. I’ve heard enough nightmare stories about Grizzly failing to get the product intact to people for long enough it seems they should have this figured out by now, logistics isn’t rocket science.

-- "Lack of effort will result in failure with amazing predictability" - Me

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