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New Drum Sander - but no good reviews

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Forum topic by HobbyJeff posted 10-17-2020 06:55 PM 720 views 0 times favorited 17 replies Add to Favorites Watch
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HobbyJeff

8 posts in 135 days


10-17-2020 06:55 PM

Hi everyone. I’m in the market for a new drum sander but I’m so, so conflicted.

  • The last review for a drum sander I saw was more than two years ago
  • I’ve read plenty of reviews about poor quality and poor service from every company out there
  • Reviews have covered bad tracking to weak legs to parts broken out of the box

The two that I’m leaning towards are the Supermax 19-38 and the Jet 18-36 as I feel i need the full three feet for the tables I make. Here is the problem:

  • Every review says that since Laguna bought Supermax the support is non-existent I’m hoping a newer purchaser of the 19-38 might have some thoughts. I don’t really want to know about how great a machine someone bought 10 years ago is because it won’t be reflective of the support or quality today I expect tools to break so support is my number one consideration
  • The reviews of Jet are uniformly consistent in that trying to get support is crazy. But it also includes things like the factory produced sandpaper rolls aren’t even the right length for the drum which is also crazy
  • Finally, I’ve also been looking at the Grizzly 18” open-ended sander which is about $600 less than the other two sanders but I’m not crazy about the bed moving up and down in case I ever want to add infeed/outfeed tables * The reviews for this are better but I’ve seen reviews of grizzly support and quality as all over the place.

Any thoughts are appreciated as I’m still building my shop and just don’t have experience with drum sanders at all. I do have Jet’s filtration products and those have worked like a charm (no need to call support so I don’t know about that experience at all), but nothing from Grizzly or Laguna yet.

Thank you.


17 replies so far

View CWWoodworking's profile (online now)

CWWoodworking

1147 posts in 1097 days


#1 posted 10-17-2020 07:38 PM

If you want a good product and great service with zero quality issues, take a look at woodmaster. Fair warning they are not cheap.

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ibewjon

2150 posts in 3712 days


#2 posted 10-17-2020 07:40 PM

I recently purchased a 19/38. Used, but less than 1 year old. Was purchased, and owner died suddenly. The few questions I had for Laguna were either answered immediately, or the only one that wasn’t, was answered the n a couple hours. I am very pleased with the CS. I have a 14 SUV bandsaw, but have had no need for CS with that. Overall, I am very pleased with the 19/38, and would definitely buy it again. It has the in/outfeed tables, and that is a nice addition. Till I get my dc duct extended to the sander, I have been using a craftsman shop vac with a mini dust deputy cyclone, and it is very good dust collection.

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HobbyJeff

8 posts in 135 days


#3 posted 10-17-2020 08:01 PM

Thank you CWWoodworking – I have not heard of them. I’ll check them out.

Thanks ibewjon – Yours is the first goo thing I’ve heard anyone say about Laguna recently :)

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HobbyJeff

8 posts in 135 days


#4 posted 10-17-2020 08:03 PM

Wow, okay, maybe I should have corrected my post after looking at the Woodmaster equipment. I need an open-ended sander that’s 110v as I can’t really upgrade my garage to 240 at this time (my wife gets most of the garage and I only get a small chunk) so it has to be something I can wheel around :)

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pottz

12363 posts in 1903 days


#5 posted 10-17-2020 08:31 PM

well i have the jet 16-32 with sand smart i bought about 5 years ago along with a dc,spindle sander and small lathe and ive had no problems with any of them to date,so i cant comment on service because ive not needed any.i would buy another jet machine with no reservations,the quality has been excellent.

-- working with my hands is a joy,it gives me a sense of fulfillment,somthing so many seek and so few find.-SAM MALOOF.

View Redoak49's profile

Redoak49

4961 posts in 2907 days


#6 posted 10-17-2020 08:54 PM

I have had my Supermax a little over a year and I am completely happy with it. I have had one call to customer service that was excellent.

One comment that I should make is that there is a bit to learn on how to use it.

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ibewjon

2150 posts in 3712 days


#7 posted 10-17-2020 08:59 PM

I will add that my Laguna has the smart sand speed control. And yes, the 120 v is nice although I have many 240 v receptacles.

View Fred Hargis's profile

Fred Hargis

6580 posts in 3412 days


#8 posted 10-17-2020 09:07 PM

I bought my Supermax 19/38 about 1 1/2 years ago, and it is the Taiwanese Laguna model. I was apprehensive about this but so far it appears to be very well made and does as it should. I have not had to contact CS so I have nothing to say about it (I do remember the horror stories). So I still recommend them as the first choice in open end sanders.

-- Our village hasn't lost it's idiot, he was elected to congress.

View Andybb's profile

Andybb

2943 posts in 1522 days


#9 posted 10-17-2020 09:35 PM

My drum sander is a DIY but my bandsaw is a Laguna 1412 and I have had nothing but great customer service from them when I called to ask a question. I bought a $5.12 pulley from them that would fit something else I was building and they accidentally charged my card $512 for about 10 minutes then called to apologize and gave me a free 3/4” resaw King Blade without me even asking. The quality of the saw was dead nuts accurate right out of the box. Have not had to adjust it once in 3 years.

-- Andy - Seattle USA

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AlaskaGuy

6217 posts in 3228 days


#10 posted 10-17-2020 09:45 PM


If you want a good product and great service with zero quality issues, take a look at woodmaster. Fair warning they are not cheap.

- CWWoodworking


+1

We had 3 of these at the school district where I worked. Had them of the last 5 years of so I was there. The preformed well and didn’t issues with them when use properly. The ones we had were variable rate on the feed belt.

https://www.woodmagazine.com/review/sanders/benchtopstationary-sanders/drum-sanders/woodmaster-3875-us-made-quality-equipment

-- Alaskan's for Global warming!

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AlaskaGuy

6217 posts in 3228 days


#11 posted 10-17-2020 11:29 PM

BTW it’s a chance to buy something built in the USA

FALL Super Savings!
Order by October 31st
Save up to $500 EXTRA!
Plus FREE Digital Depth Scale ($87.95 Value)
Plus FREE Premium Sandpaper (Up To $288.80 Value)
Hurry, Sale ends Midnight, October 31st!

-- Alaskan's for Global warming!

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Builder22

6 posts in 2445 days


#12 posted 11-14-2020 07:31 PM

I picked up a SuperMax 18/36. Really easy to use and change belts. Does a really consistent job sanding. After about 8 months an internal drum defect became evident, however, customer service was accessible, great and they are replacing the entire unit under warranty. Otherwise, it has been a great unit, well made. I did pickup the infeed/outfeed tables with it. Cannot imagine using the sander without these tables. Powermax makes locking casters for much less that work great on this sander and quite heavy duty.

Still getting the bugs out of my dust collection. Purchased a Grizzly wall hanging cartridge filter dedicated to this sander. Regret buying that. Has the suction, but cannot handle the fine dust due to leaks in the housing and their cartridge filter is just the pits – emits a dust cloud. Really poorly made dust collector. Simple waste of money there.

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HobbyJeff

8 posts in 135 days


#13 posted 11-14-2020 08:48 PM

Thanks everyone! After the feedback and looking around, I found a local company (www.edensaw.com) that had one in and I’m waiting for black Friday where they have a 10% discount and the extension tables included. I’m going with the 19-38. I’ll report back on my experience with it once I get some experience with it :)

It’s my wife’s early birthday present for me.

View ibewjon's profile

ibewjon

2150 posts in 3712 days


#14 posted 11-14-2020 10:52 PM

Enjoy!

View Robert's profile

Robert

4156 posts in 2399 days


#15 posted 11-15-2020 12:00 PM

You will love it.

Definitely get the tables and casters.

-- Everything is a prototype thats why its one of a kind!!

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