Well it started off I missed free shipping because I didn't see customers had to initiate a coupon for it, so free shipping over 39$ doesn't happen unless you know how to do it, which I will personally never need.
Then they use a combination of UPS innovation and U.S. postal service which then magically lost the package. The rep said I have to wait 10 more days before I can call back and try again.
Rockler is terrible at what they do, and what they do is simply sell chinese stuff anyway.
No longer a rockler customer, never again !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Well I have been happy with Rockler. I have noticed delivery is different since covid. Amazon having trouble making deliveries for example. Maybe that is a contributor? I also learned that I had to initiate free shipping. I do think it should be automatic. Sorry you had a bad experience.
i use rockler all the time and never had a problem getting the free shipping when offered.as far as ups or usps losing your shipment thats hardly rocklers fault.also rockler is hardly the only one selling chinese stuff,try finding a company that doesn't.sorry to hear you had a bad experience.
+1 on blaming the carrier, not Rockler. Once it leaves their warehouse, they have no control over what happens next. Trashing Rockler for your own oversight regarding the coupon, then again for issues related to the carrier is unfortunate. Like the guy recently who was going to boycott Woodcraft (a corporation) for the choice made by an independently owned and operated store to require masks.
A lost package and a ten day delay are aggravating, but at least focus your ire on the real culprit.
I blame rockler, UPS and fedex never lost anything but trying to use a combination of the USPS and it gets lost in transition to the post office, shouldnt have been charged for shipping anyway but since they try to use the cheapest possible route it gets lost
UPS or FEDEX not USPS, cheap complicated shipping = lost package.
As I said earlier, that is a very unfortunate choice. Something tells me Rockler isn't going to lose much revenue over it. No one on this thread, other than you, has suggested Rockler had anything to do with it.
To the OP: I find your bio and desire to learn woodworking to be compelling, and I have offered my input on other of your past threads hoping to help you along. It's a shame you chose to thank me with that sort of outburst.
There seems to be a dearth of critical thinking lately: Guy blames Woodpecker for his experience buying a Woodpeck product on a reseller's page; Guy blames Woodcraft for the choices made by an independent store owner; and now this.
Maybe it's just the times we're living in. The notion of personal responsibility is a thing of the past. Everything is someone else's fault and you're just a victim. Perhaps it's virus overload, either from sheltering in place with lots of time to sit and grouse or, it could be mental cloudiness caused by re-breathing CO2 through masks all day. Whatever it is, I find it sad to watch, and I feel for the real victims of misdirected anger.
wow so now take your misguided anger out on a lj,bad attitude dude.
maybe this guy is on the wrong forum.
- pottz
To the OP: I find your bio and desire to learn woodworking to be compelling, and I have offered my input on other of your past threads hoping to help you along. It s a shame you chose to thank me with that sort of outburst.
There seems to be a dearth of critical thinking lately: Guy blames Woodpecker for his experience buying a Woodpeck product on a reseller s page; Guy blames Woodcraft for the choices made by an independent store owner; and now this.
Maybe it s just the times we re living in. The notion of personal responsibility is a thing of the past. Everything is someone else s fault and you re just a victim. Perhaps it s virus overload, either from sheltering in place with lots of time to sit and grouse or, it could be mental cloudiness caused by re-breathing CO2 through masks all day. Whatever it is, I find it sad to watch, and I feel for the real victims of misdirected anger.
All places will often ship by a combo UPS and final delivery by USPS. I've been having a ton of delays lately with Amazon, but they are up front with the notice that many deliveries are delayed because of the corona virus. With the new post office general just appointed, changes are being made to defeat the post office right now. In Maine yesterday the post office announced that 80,000 pieces of mail were not delivered, for the first time, because of new policy restrictions. They even came in to our largest city and removed a long standing sorting machine that handled tons of mail, with no notice or reason. Overtime, if needed is eliminated. Crazy.
yeah weve been having the same issues here,sometimes we go for days without mail.so the post office is losing money more and more so lets make the service even worse,great way to get more business.one of the reasons amazon is creating there own fleet of delivery trucks.
yeah weve been having the same issues here,sometimes we go for days without mail.so the post office is losing money more and more so lets make the service even worse,great way to get more business.one of the reasons amazon is creating there own fleet of delivery trucks.
Thing is, the post office was never mandated to break even or make a profit. It's not a business. It's a government service. It costs $23 to have fedex take a birthday card from here in Maine to my nephew in California. The post office will do it for $0.55 cents and pick it up at your door and bring it to their door. They aren't profitable because we make them take billions of pieces of mail cross country for a few cents. The not profitable argument is nonsensical. Either subsidize them to make it work, or pay $20 bucks to get your grocery store flier to your door.
very true the post office was allways self sustaining but with email and lots of shipping competiition thats not the case anymore.electronic birthday cards,free and he'll have it in seconds.snail mail may end someday.
The postal service is a dying one. Every single thing I get in the mail that matters, I could get(and would rather) via email. It's just more efficient.
It would be a waste of money for our government to subsidize something that has no chance of survival based on its current business model. But that's what they do best so it will probably drag on as constructed.
The postal service is a dying one. Every single thing I get in the mail that matters, I could get(and would rather) via email. It's just more efficient.
It would be a waste of money for our government to subsidize something that has no chance of survival based on its current business model. But that's what they do best so it will probably drag on as constructed.
yeah with all the days missed getting mail ive told my switch all the billing to online and pay that way,much more efficient.
This is an older thread, you may not receive a response, and could be reviving an old thread. Please consider creating a new thread.
Related Threads
?
?
?
?
?
LumberJocks Woodworking Forum
2.5M posts
96K members
Since 2006
A forum community dedicated to professional woodworkers and enthusiasts. Come join the discussion about shop safety, wood, carpentry, lumber, finishing, tools, machinery, woodworking related topics, styles, scales, reviews, accessories, classifieds, and more!