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Amazon gone bad!

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Forum topic by stevejack posted 05-31-2020 06:51 PM 810 views 0 times favorited 32 replies Add to Favorites Watch
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stevejack

75 posts in 90 days


05-31-2020 06:51 PM

I use to have to return an order I got from Amazon maybe once a year. Now I return every other one! IT’S INCREDIBLE…. The resellers are worse that terrible these days. Just last week I ordered a 20 volt max DeWalt drill, I have 3 already. I got it out, stuck a bit in it and went to work. I thought I must have put the bit in crooked or a bent bit.

NOPE the chuck wobbled around so badly it was unusable and when you let off the trigger it stopped immediately with a loud CRACK.

Week before last I ordered a set of Feather boards that were so poorly deigned/engineered they could not be used.

Today I got into dry assembly of parts of a project that used 2×20 inch long .5 inch wide carbon fiber tubes. One set fit nice and tight the other was way loose. SO I measured the tubes. one was right at .5 the other was 3/100ths too small!

What in the HEAL is going on over at AMAZON retailers


32 replies so far

View OldBull's profile

OldBull

110 posts in 66 days


#1 posted 05-31-2020 07:04 PM

So many third party venders are being used to make money by large companies just for the easy profit they have lost control. Money is more important, they won’t be punished or abandoned by consumers or authorities because no one takes time correct the problem, essentially not enough people care. Some 3rd party vendors for walmart sell items at extremely high prices and walmart does little to police them. Greed amd profit are way way out of control.

-- Relative bearing grease # CV-61 and CV-66

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stevejack

75 posts in 90 days


#2 posted 05-31-2020 07:11 PM

At least AMAZON takes care of it without much fuss


So many third party venders are being used to make money by large companies just for the easy profit they have lost control. Money is more important, they won t be punished or abandoned by consumers or authorities because no one takes time correct the problem, essentially not enough people care. Some 3rd party vendors for walmart sell items at extremely high prices and walmart does little to police them. Greed amd profit are way way out of control.

- OldBull


View Fred Hargis's profile

Fred Hargis

6236 posts in 3264 days


#3 posted 05-31-2020 07:30 PM

Is the retailers, or the manufacturers? Kinda sounds like the stuff wasn’t made properly.

-- Our village hasn't lost it's idiot, he was elected to congress.

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stevejack

75 posts in 90 days


#4 posted 05-31-2020 08:59 PM

Yea but now its pandemic


Is the retailers, or the manufacturers? Kinda sounds like the stuff wasn t made properly.

- Fred Hargis


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Kelly

3006 posts in 3714 days


#5 posted 05-31-2020 09:06 PM

This suggests the 2×4’s at the local big box might have come to them by way of Amazon. I note the 1-1/2”x3-1/2” standard for sizing has gone the way side and I’ve ended up with 2x’s that were from 3-1/4” wide to 3-3/8” in width.

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MrUnix

8085 posts in 2969 days


#6 posted 05-31-2020 09:10 PM

Yea but now its pandemic
- stevejack

I don’t think I have ever had to return anything ordered from Amazon, and we order a lot of stuff from them (I’ve had 4 orders this week and just got the last one yesterday). It does sound like your problem is with the manufacturers though, not the retailer who just passes along the merchandise. For example, I don’t know of a single vendor who would unbox a drill, chuck it up and verify it’s operation before shipping on to the customer. If the same thing happened with a drill you bought at Home Depot, would you blame Home Depot?

Cheers,
Brad

-- Brad in FL - In Dog I trust... everything else is questionable

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Woodknack

13383 posts in 3150 days


#7 posted 05-31-2020 10:44 PM

You are bad mouthing Amazon for Dewalt’s and other manufacturer’s poor quality control. Do you expect Amazon to open every Dewalt product and QC it?

-- Rick M, http://thewoodknack.blogspot.com/

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Kelly

3006 posts in 3714 days


#8 posted 05-31-2020 10:50 PM

It’s true Amazon cannot control manufacturing. However, it should be remembered, Amazon fulfills orders too, so they are not always innocent in problems with things they sell.

Then there is that they control the web page programming, so get, 100%, the responsibility for reviews of things that have nothing to do with items sold, but rate them well or bad. I don’t know how many times I’ve had to resort to crossed fingers when a review for a tea bag shows up on an essential oil sales page.


You are bad mouthing Amazon for Dewalt s and other manufacturer s poor quality control. Do you expect Amazon to open every Dewalt product and QC it?

- Woodknack

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Woodknack

13383 posts in 3150 days


#9 posted 05-31-2020 11:35 PM



It s true Amazon cannot control manufacturing. However, it should be remembered, Amazon fulfills orders too, so they are not always innocent in problems with things they sell.
- Kelly

True but this thread specifically complains about manufacturer defects and I don’t believe Amazon is at fault for those anymore than any other retailer.

-- Rick M, http://thewoodknack.blogspot.com/

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sansoo22

880 posts in 425 days


#10 posted 06-01-2020 12:05 AM

I blame Amazon on some of it. They’ve admitted they have too many vendors to police the site themselves. I’ve been shipped wrong items or something that was “like” what I ordered and once received batteries that were 18 months past their expiration date. In these types of cases Amazon needs to let the buyer at least block the shady and/or incompetent sellers so we no longer have to see their products.

I haven’t noticed it when buying tools and supplies for the shop but on the tech side of things counterfeiting runs rampant on Amazon. I saw a “retail packaged LSI SAS controller card” on Amazon not long ago. Well it can’t be legit because LSI doesn’t have a retail sales division.

For tools there really isnt much Amazon can do if the manufacturer has terrible QC. The one thing I make sure I do is verify the Amazon seller is a legitimate reseller for said tool company. I don’t know how but i swear there are sellers on Amazon peddling factory rejects of popular brands like DeWalt.

View j1440's profile

j1440

19 posts in 490 days


#11 posted 06-01-2020 12:46 AM

I also notice that I need to send things back often. Make sure you use Amazon Prime so you can return defective items with no cost. My biggest complaint about Amazon is the reviews & comments often don’t match the product as well as the people that comment on the product before they have used it or those that say it looks great instead of reporting on it’s quality.

-- Jim, Kingman, Az

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Kelly

3006 posts in 3714 days


#12 posted 06-01-2020 12:50 AM

Woodknack, should I submit my post to you to insure they meet your standards?

I missed the rule we should ignore vendors who, when informed of crap products, or who publish misrepresentations about the product, should be free to continue to sell the garbage, because, well, this post is all about the manufacturer.

Now, about that China tool thing and your on-subject post about your high school woodworking experience.

View pottz's profile

pottz

9847 posts in 1755 days


#13 posted 06-01-2020 01:49 AM


It s true Amazon cannot control manufacturing. However, it should be remembered, Amazon fulfills orders too, so they are not always innocent in problems with things they sell.
- Kelly

True but this thread specifically complains about manufacturer defects and I don t believe Amazon is at fault for those anymore than any other retailer.

- Woodknack


+1 why blame amazon for the manufacturers issues,if there is a problem amazon will fix it fast,ive had only one time i sent somthing back and it was my fault and it was takin care of immediatlely.many like to bash big companies but amazon got as big as they have because of the service they give,those companies that complain about them should learn from them.

-- working with my hands is a joy,it gives me a sense of fulfillment,somthing so many seek and so few find.-SAM MALOOF.

View CaptainKlutz's profile

CaptainKlutz

3164 posts in 2265 days


#14 posted 06-01-2020 04:16 AM

Sorry you have problems with Amazon.
Simple solution, vote with your money and stop using them?

Rant mode on:

IMHO – Amazon sucks, stinks, doesn’t care, and is a total rip off.

They pray on lazy people who want one site to offer them the lowest price, on ANY item, ALL time.
Bad News: they are seldom the cheapest supplier on web.

While Amazon is great for busy single soccer moms with plenty of disposable income, a frugal buyer should rarely use Amazon.

My guideline on how best to use Amazon:

Never buy anything UNLESS SHIPPED BY AMAZON or shipped by actual mfg of product. NEVER!
Why?
3rd party sellers who direct ship are bottom of barrel companies when it comes to suppliers. You are at their mercy for product quality, return policy and refunds. There is no difference between a 3rd party direct ship item, than any other goof ball website on WWW. Amazon 3rd party listing commissions are highest in industry. Often you can find the same product, at lower price, from same seller, with free shipping; elsewhere.
Yes, you will have leave Amazon site and find the sellers site. Might even have to visit fleabay or Alibaba to get the dirt cheap junk you want from China.

BTW – Amazon has a program where anyone can become a 3rd party seller.
Did you know Amazon even has a catalog of merchandise that YOU can list and sell, where you set the price and they ship the same product from same shelf; regardless of who is selling it. Amazon extends it’s internal support arm to these folks. Have never had a bad transaction when SHIPPED by AMAZON.

Still find stuff that is: low quality, wrong size, or wrong item; but returns are simple. Fill out form, print label, shove it back Amazon box, and ship it back. This is not usually true with 3rd party sellers who direct ship.
Most of my Amazon issues when there is problem is because I didn’t read product specifications close enough and/or bought wrong item for the intended purpose.

I loathe using Amazon.

Three reasons I buy stuff from Amazon:
- Wife is busy working mom who thinks she has extra disposable income, and has prime membership. I use her Prime free shipping occasionally. Her reason for using Amazon is taking the lazy route to buying stuff, mostly for the kids. Have 2 college kids and they stick stuff into shared list when they need something for school/work and she uses the free shipping to get it for them without driving across town to visit or take kid shopping. The downside is kids are always complaining about stuff they pick is crap, just like the OP.
- When the cost of shipping a single small item from a supplier makes to total cost of purchase higher than Amazon. Wife gets stuff from Amazon often. My estimate is the prime shipping costs her about 50 cents per package.
- When I need something in less than 2 days and it’s not in stock locally. Prime shipping is often cheapest option when time is more important than money.

One last rant: The pandemic shipping prioritization stinks. Most of the stuff they are prioritizing is not in stock, and have to wait for it. Many of the industrial items I want for shop end up with on slow list with 7-10 day PRIME delivery dates right now. Stupid, Stupid, Stupid. If your billion dollar profit company can’t keep up demand, spend some of those profits and met that contractual obligation on the Prime membership. Even wife has stopped using Amazon right now unless there is no other choice, due the delays with Pandemic.

Simple solution: JUST SAY NO TO AMAZON!

Rant mode off:

Thanks for reading.

-- If it wasn't for bad luck, I wouldn't have no luck at all, - Albert King - Born Under a Bad Sign released 1967

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TravisH

717 posts in 2705 days


#15 posted 06-01-2020 04:17 AM

Very like not an issue with Dewalt. The problem frequently lies with what happens to defects once they leave the manufacturing plant. Unless destroyed on site good chance it gets “fixed” or final branding and makes it way to the market.

Also huge issue with knock off stuff getting sold by third party vendors.

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