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2K views 18 replies 9 participants last post by  craftsman on the lake 
#1 · (Edited by Moderator)
For awhile now I don't get any notifications of my 'watched' pages. I have everything turned on in settings. And my email address is correct in there. Anyone else experienced this or know of a fix? Actually, I've changed nothing in the settings for years and always got updates before.

Moderators: can you check this for me maybe?

Thnx.
 
#3 ·
Check your spam folder. Sometimes a flood of notifications from LJ gets dumped in there. Otherwise, I ve had no issues with my notifications as of this week.

- Rayne
thnx..

A search for all LJ mail shows last one was 3 months ago. For the heck of it I went in and retyped in my email address and saved it. We'll see what happens.
 
#4 ·
same problem here craftsman I had this issue a few months back then after a few weeks it started working again then no problem until about 2 weeks ago and it stopped again.i asked cricket but she said it wasn't an lj's issue and suggested changing email provider,i don't really want to do that though so ill just wait and see.others here report this off and on.
 
#5 ·
same problem here craftsman I had this issue a few months back then after a few weeks it started working again then no problem until about 2 weeks ago and it stopped again.i asked cricket but she said it wasn t an lj s issue and suggested changing email provider,i don t really want to do that though so ill just wait and see.others here report this off and on.

- pottz
I've had the same email address since the early 90's. Always worked here before. Nothing's changed and it's from my internet provider. I wouldn't think that would be the issue. I'm going to try entering a gmail account that I have and see what happens.
 
#6 ·
same problem here craftsman I had this issue a few months back then after a few weeks it started working again then no problem until about 2 weeks ago and it stopped again.i asked cricket but she said it wasn t an lj s issue and suggested changing email provider,i don t really want to do that though so ill just wait and see.others here report this off and on.

- pottz

I ve had the same email address since the early 90 s. Always worked here before. Nothing s changed and it s from my internet provider. I wouldn t think that would be the issue. I m going to try entering a gmail account that I have and see what happens.

- Craftsman on the lake
ok let me know if that solves it.
 
#7 · (Edited by Moderator)
same problem here craftsman I had this issue a few months back then after a few weeks it started working again then no problem until about 2 weeks ago and it stopped again.i asked cricket but she said it wasn t an lj s issue and suggested changing email provider,i don t really want to do that though so ill just wait and see.others here report this off and on.

- pottz

I ve had the same email address since the early 90 s. Always worked here before. Nothing s changed and it s from my internet provider. I wouldn t think that would be the issue. I m going to try entering a gmail account that I have and see what happens.

- Craftsman on the lake

ok let me know if that solves it.

- pottz
Yup, it went to my gmail address. Don't know why it won't go to my service provider address. I've been using it forever and never have issues with it. Getting all my other mail from other sources. Hmm… Guess the only thing to do is to have my gmail forwarded to my regular address. I only have it for other purposes like if I want to apply to something but don't want the stuff flooding my regular inbox. This shouldn't be suddenly happening though. Wonder why?
 
#8 ·
" Don't know why it won't go to my service provider address. I've been using it forever and never have issues with it. Getting all my other mail from other sources. Hmm…"

Same here! My ISP says it's NOT a problem coming from them and the e=mail should be coming through okay!
 
#9 ·
Sometimes it seems like I'm not getting notifications but I believe they are getting "stuck" in LJ system because occasionally I get a slew of old notifications all at once. Like when they did the maintenance a few days ago I got like a dozen or so old emails all at once.
 
#10 ·
I got a notice from cricket after inquiring directly.

"Unfortunately, unless it involves everyone it is almost always the email provider."

Translation? : Only if enough wheels squeak will they be greased.

So, I guess everyone has to have a problem for it to be a problem.

Why did it start to be a problem after ten years of being here and getting notifications via the same place for that long?

Oh hell… I guess this site's not that important anyway. Right?
 
#13 ·
I have this problem also. However, I just did some research, and I found one notification email in my Spam folder, so I added lumberjocks.com to my safelist.

Still, I should have had way more than just one email there.
 
#15 ·
I got a notice from cricket after inquiring directly.

"Unfortunately, unless it involves everyone it is almost always the email provider."

Translation? : Only if enough wheels squeak will they be greased.

So, I guess everyone has to have a problem for it to be a problem.

Why did it start to be a problem after ten years of being here and getting notifications via the same place for that long?

Oh hell… I guess this site s not that important anyway. Right?

- Craftsman on the lake
thats the same answer i got.but ya know the amount of people that say something is probably way less than actually have the problem.ive talked to many that have had this issue so long they dont even bother bringing it up anymore.
 
#16 · (Edited by Moderator)
Suggest you also contact your email provider's technical support and ask about external spam filtering.
They will need some detailed information, so plan on a 30 minute phone call excluding hold time.

Why?

Any entity with large fiber backbone connection to web has 2 battle fronts.
One is wild wild west of open internet communications, or outside interface.
Second is the FILTERED inside interface.
No one can tolerate the entire unfiltered web inside their business as the amount of data is staggering. Some even use layers of filters.

To make the filtering easier, rules are often IP based, or domain based. There are also machine learning tools that use statistics to evaluate if, say a site is sending emails with exactly 5 advertising links in each and labeling it unwanted or spam. Simplest tools use counts. meaning any domain sending more than XXX emails a day to my server, has to be spam - right?
These are supposed to be put in your spam folder, but not if they are labeled as being from a hacker network.

That's the root of issues with spam filtering. Making good rules. Even harder is making rules that work yesterday, today, and next week.

The sudden cease of email notifications could just be that someone started a using a new firewall rule at your provider that impacts LJ email traffic?

It is hard for an outsider without provider access to help you. The challenge is LJ uses an internet provider that sells filtered 'safe' side of internet web hosting, and even our admin do not have access to the secret firewall rules to stop network hackers.

Best I can tell, LJ site is filtered by Cloudflare hacking/bot filter services (filters billions of packets per second), probably paid for by Vertical Scope, Inc; the actual service provider hosting the forum software.
https://server.easycounter.com/lumberjocks.com

IME - Only YOUR provider is going to be able check the filtering rules, and track down your lost email notifications.

Best Luck.
 
#18 ·
Any external filtering is sent to me as a notification for me to be able to release it. Doesn t happen much but I get one or two a week. As far as I know anyway.

- Craftsman on the lake
Sorry, but if you are getting a notice of the filter event, then it is internal network filter, NOT an external firewall filter. Call your provider!

Let me share one of many similar stories that happened to me.
I was admin for for ~150K user web forum. One day all of the sites internal email notifications about user created errors, or spam on server stop coming. I got over a dozen emails everyday, then nothing. Our web server records showed the mail packets being sent, and even some returned/resent? The forum software was not the problem.

Called my local provider tech support, asked to speak with level 2+ network admin to discuss filtering. After being passed off to several different tech staff, and 15+ minutes of passing around information, they found out that a Cloud Flare supported firewall rule to stop a hacking attempt on my personal IP address had been added and it was stopping emails from reaching my inbox. Only the internal anti-hacking staff got the notice that 200K+ packets per second average were sailing towards my IP address. They didn't know the spoofed IP was an important email server.

There is a couple pages more to this story, but bottom line is ONLY MY service (and email) provider was able to find and help me fix the issue.

Remember, The net is full of evil people everywhere doing amazingly stupid things just for fun, or to steal some money. 99.9% of users will never know how/what protections are added by your provider. So be glad when all you get is couple spam emails in your inbox. Your provider is making it look much simpler than it really is…..

Best Luck.
 
#19 ·
Sorry, but if you are getting a notice of the filter event, then it is internal network filter, NOT an external firewall filter. Call your provider!

- CaptainKlutz
Well, the external filtering isn't for LJ's. I never get one for this site. Usually only for suspected virus laden stuff. I get very few of them.
 
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