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RENOVO PARTS ?

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1K views 8 replies 5 participants last post by  pottz 
#1 · (Edited by Moderator)
anybody here have any experience using renovo parts? i placed an order online sunday 2/10 for a laser unit for my delta drill press,it showed it was available.checking there site it is still showing waiting for fufillment so i try sending an email,nothing so i call and an automated system says the mail box is full please hang up! lets say im not too impressed,beware.normally i use ereplacement parts but they didn't have it.
 
#3 ·
I got a piece for an older Delta 6" jointer. It was out of production and unavailable every where else. They had to machine it. Took about 4 or 5 months to get it. I was just about to email them and ask for a refund when it showed up. It fit perfectly. I never had any communication from them at any time. Reading their website they stock new parts, that are available. They salvage machines and if new or salvage aren't available. They will occasionally make a production run for a particular part.
 
#4 ·
It doesn t look good ;-( https://www.lumberjocks.com/reviews/11769

- TopamaxSurvivor
yeah i just checked out that thread all the stories sound familiar.well if they charge my card ill file a complaint and have the charges removed,real sad companies like this can even stay in business.thanks bob.
 
#7 ·
I too prefer the EReplacmentParts website, have never had any experience with renovo… Sorry. I hate when stuff like that happens, good luck buddy.

- Tooch
yeah i wish e had the part i needed they are very good about service,never had a problem.
 
#8 ·
update-i just called renovo and got someone to answer.the gentleman said they were getting a shipment today and my part should be going out monday! we'll see,stay tuned.
 
#9 ·
update-i just called renovo and got someone to answer.the gentleman said they were getting a shipment today and my part should be going out monday! we ll see,stay tuned.

- pottz
update,that guy lied to me too,it did not go out monday but i did finally get it a week and half later after waiting 5 weeks.i will never use them again,they say parts available when they dont even stock them.
 
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