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Forum topic by ChicksWithTools posted 05-01-2017 09:09 PM 866 views 0 times favorited 2 replies Add to Favorites Watch
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73 posts in 1423 days

05-01-2017 09:09 PM

Once again. This may be appropriate posting elsewhere so if anyone has any suggestions, I’ll post in another place.

I’m looking for someone who may have experience maintaining a water softening system. The previous owner built a DIY installation so I have no company to call for service. This is a system with a Fleck 5600 Meter. Just wondering if anyone has experience working on these type systems.


-- Courageous convictions will drag the dream into existence. - Rush, Vital Signs

2 replies so far

View JBrow's profile


1368 posts in 1726 days

#1 posted 05-03-2017 01:38 AM


I have no experience working on softener systems but I consider myself to be vaguely familiar with water softening systems. I look at water softening systems as having 3 major components. The first is what I call the head, where the flow meter turbine, valves, and microcomputer that controls the system are located. I presume that is the Fleck 5600 Meter you referenced.

The second major component of the system is the resin tank. The resin tank is normally a tall tank that has a relatively small diameter (9” – 12”). The resin tank contains a substance called zeolite and is where the water softening magic occurs. The zeolite is flushed of calcium and magnesium and maybe other “hard” ions when the softener re-charges. These are replaced with sodium (or potassium) depending on the type of salt loaded in the brine tank. The brine tank, the 3rd component of most softener systems, is where softener salt is loaded. The resin tank may either set inside the brine tank or be separate from the brine tank.

I am not sure of the problem you may be having. The head may work fine; recharge the system when needed, but the water may still be hard. If this is the case, then either the softener is not set properly or the zeolite in resin tank would likely need to be replaced. If the system does not re-charge when needed (brine flushing through the resin tank), then there likely is a malfunction in the head.

The head could be repaired or replaced; although it may be less expensive to replace the head rather than troubleshoot the problem. On-line, a replacement head would run about $200. A plumber or water softening company could probably repair or replace the defective head. I would guess that at $65 per hour, labor would add $130 to $195 to the cost of the repair. If you are unlike me and do not mind doing your own plumbing, you could perhaps replace the head yourself.

Of course you could replace the water softener which would cost about $1500 to $2000 (labor included).

As an aside, our water softener stopped measuring soft water flow and thus failed to re-charge automatically. For several months, I triggered the re-charge manually. When I finally tired of the biweekly manual recharging, I called for service and the technician found a piece of solder had broken off and lodge in the flow meter turbine preventing the turbine from spinning. It was a $200 repair call; no parts were required.

Here are web sites I found after a quick Google search, although I am sure you have seen these…


View ChicksWithTools's profile


73 posts in 1423 days

#2 posted 05-11-2017 01:54 AM

Thanks JBrow. Sounds like you do know a lot about the systems.

-- Courageous convictions will drag the dream into existence. - Rush, Vital Signs

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