New jointer/planer problems

I purchased a jointer/planer about a month ago, and it's just been one problem after another. I don't know what to do at this point and would love advice from others who've found themselves in similar situations.

The first problem was very minor. Some of the teeth that extend from the cutterhead over the outfeed table had a few small chips on the end as if someone had dropped it and decided to install it anyway. I could've just filed the ends down so the burrs didn't interfere with lumber going over the cutterhead, but I paid nearly $5000 for the machine and felt it was reasonable to expect it in perfect condition. So no big deal, I reached out to the company and they sent a replacement.

While I was waiting for it to arrive, I decided to test it out as-is. I wired it up, plugged it in, turned it on, and… nothing. I checked the voltages at the mag-switch and it was getting 239v. Ok, not my fault then. Time to call them again.

The tech rep said there's a limit switch that's triggered by the tables going up or down and it sometimes it sticks when it's new. Try manually flipping it a couple times. Great, he was right. It started right up and it was working fine.

The new table lip arrived about a week later. It's just a small part that bolts onto the front of the outfeed table. Unscrew the bolts, put the new one on, easy day. Well, when I unscrewed the bolts, the 2 on the ends had some rust and some small metal pieces that came out along with the bolts. So I hosed the holes out with some wd-40 and cleaned them up. And that's when I realized the new part was too tall and created a lip across the edge of the outfeed table. I tried to wrangle it into place thinking I could force it into alignment, but I realized the difference was too great to be adjusted into place.

I called them back and explained the situation. I suggested drilling out the holes in the lip a little bit to get it aligned and they said that was fine. I tried that, but the 2 outer bolts were no longer holding the threads because of the corrosion.

So a 4th call and they immediately offered to send me a new table. I suggested just re-tapping the table but they didn't want to go that route. So new table and a new lip were on their way, along with some new bolts just in case.

New table arrives, I'm at work so the freight company drops it in the driveway. WOW the condition of that package. It honestly looked like Ace Ventura had delivered it. The box was torn and someone had gone back over it with about a roll of packing tape, but didn't bother doing anything to pad the table inside after the box had ripped open. There were some pretty big scrapes on the surface of the table, and the paint on the sides was chipped all over the place. Not to mention the table was a completely different color than the original, but now nearly a month after I originally received the jointer/planer, if the table had been in usable condition, I would've begrudgingly lived with a two-tone machine.

I called them, explained everything, and immediately sent an email with pictures of how it had originally arrived and all the damage. Instead of waiting for weeks for them to resolve the damage claim with the shipper, I put the old table back on and tried the new bolts. There was enough hold for them to stay tight enough, and the new lip was the right size.

I excitedly fired up the machine, ready to do some jointing. Nope. Nothing when I turned on the power switch. I assumed it was the limit switch again, so I took the panel off the machine again and checked it, and it was no longer coming up enough for the switch to disengage. So I adjusted the bolts that change the travel and eventually got the machine to turn on.

Awesome. Let's get down to business. I grabbed a board and prepared to do some serious jointing. I turned the machine on, saw the cutterhead make a feeble attempt to start turning and just heard "HMMMMMMMMMMMMM" from the motor. Figures. I checked the belts, seemed like everything was decently tensioned, this is outside of my scope. I tried again and the cutterhead started turning slowly, built up speed, and reached full power. Well, that's not right.

6th call to them. I explain the new problem and he says something about a "centrifugal switch" and directs me to a video online. Ok, I hate problems, but I sure do love possible solutions. I watched the video and prepared to check the centrifugal switch on the motor. Except I realized there's a pulley on the motor shaft, obviously. And he wanted me to check multiple voltages and he's honestly saying names of things I've never heard before.

Bottom line: I'm out of my depth. I'm pissed off. I've had this lemon for more than a month now, and I'm sick of this company telling me how I can fix their problems, how I can make their warranty repairs for them. I want a new machine or a refund, or someone who has done ANY of these things before and who is trained to do these things to come over here and do them their damn selves. Granted, they have always been polite and helpful on the phone, but this is too much for me. Just curious how others would feel and others who have run into these kinds of problems have dealt with them? Thanks.