I don't have one, but I've heard that the Ridgid jointers are pretty good. If this were mine, I would definitely spend some time trying to dial it in. If you have the owners manual, see what it says about adjusting the tables. Otherwise, Ridgid Tech Support might be able to help you.
IME, jointers need more dialing in than some other tools - and feeding technique is very important.
IME, jointers need more dialing in than some other tools - and feeding technique is very important.