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Discussion Starter · #1 ·
The Plan...

Well kids, It's been a long time in the making but this weekend I'm off to the Grizzly Woodworking Store in Muncy, PA. I've been there once before, and I gotta tell you if you've never been, it's a real treat! The store is huge and loaded down with tools. My father-in law (Grampa Knapp) is going, of course. He wouldn't miss it, and I'm very glad to have something like this I can share with him.

And somewhere in all that loveliness is a jointer with my name on it!

Yep, I'm finally replacing the Delta Benchtop 6" jointer (I know…I cry a little just saying it…) with a larger one. The current candidates are a G0586 8" 2HP jointer, a G0593 8" spiral cutterhead, and every other jointer Grizzly makes thats in my budget. That really narrows things down, huh?

Anyway, I'll keep everyone informed as things unfold. If anyone is in the Girard, PA area on Sunday, I'll need some help getting the thing off the truck! :)

And if you're in the Muncy, PA area on Saturday, stop in and tour the store with me. I'll be the one with the drool hanging from my bottom lip!
 

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The Plan...

Well kids, It's been a long time in the making but this weekend I'm off to the Grizzly Woodworking Store in Muncy, PA. I've been there once before, and I gotta tell you if you've never been, it's a real treat! The store is huge and loaded down with tools. My father-in law (Grampa Knapp) is going, of course. He wouldn't miss it, and I'm very glad to have something like this I can share with him.

And somewhere in all that loveliness is a jointer with my name on it!

Yep, I'm finally replacing the Delta Benchtop 6" jointer (I know…I cry a little just saying it…) with a larger one. The current candidates are a G0586 8" 2HP jointer, a G0593 8" spiral cutterhead, and every other jointer Grizzly makes thats in my budget. That really narrows things down, huh?

Anyway, I'll keep everyone informed as things unfold. If anyone is in the Girard, PA area on Sunday, I'll need some help getting the thing off the truck! :)

And if you're in the Muncy, PA area on Saturday, stop in and tour the store with me. I'll be the one with the drool hanging from my bottom lip!
Have a great time Kevin!

I have quite a few of their machines too. No complaints.
 

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The Plan...

Well kids, It's been a long time in the making but this weekend I'm off to the Grizzly Woodworking Store in Muncy, PA. I've been there once before, and I gotta tell you if you've never been, it's a real treat! The store is huge and loaded down with tools. My father-in law (Grampa Knapp) is going, of course. He wouldn't miss it, and I'm very glad to have something like this I can share with him.

And somewhere in all that loveliness is a jointer with my name on it!

Yep, I'm finally replacing the Delta Benchtop 6" jointer (I know…I cry a little just saying it…) with a larger one. The current candidates are a G0586 8" 2HP jointer, a G0593 8" spiral cutterhead, and every other jointer Grizzly makes thats in my budget. That really narrows things down, huh?

Anyway, I'll keep everyone informed as things unfold. If anyone is in the Girard, PA area on Sunday, I'll need some help getting the thing off the truck! :)

And if you're in the Muncy, PA area on Saturday, stop in and tour the store with me. I'll be the one with the drool hanging from my bottom lip!
This months issue of Wood Magazine had some jointer reviews including a couple from Grizzly. Their tests showed that the straight knives worked better and smoother than either the spiral knife or spiral insert type cutterheads. It'll save some money too.
 

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The Plan...

Well kids, It's been a long time in the making but this weekend I'm off to the Grizzly Woodworking Store in Muncy, PA. I've been there once before, and I gotta tell you if you've never been, it's a real treat! The store is huge and loaded down with tools. My father-in law (Grampa Knapp) is going, of course. He wouldn't miss it, and I'm very glad to have something like this I can share with him.

And somewhere in all that loveliness is a jointer with my name on it!

Yep, I'm finally replacing the Delta Benchtop 6" jointer (I know…I cry a little just saying it…) with a larger one. The current candidates are a G0586 8" 2HP jointer, a G0593 8" spiral cutterhead, and every other jointer Grizzly makes thats in my budget. That really narrows things down, huh?

Anyway, I'll keep everyone informed as things unfold. If anyone is in the Girard, PA area on Sunday, I'll need some help getting the thing off the truck! :)

And if you're in the Muncy, PA area on Saturday, stop in and tour the store with me. I'll be the one with the drool hanging from my bottom lip!
Drool hanging from your lip. How will we pick you out from the other 1000 people there with drool on their lips?
 

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The Plan...

Well kids, It's been a long time in the making but this weekend I'm off to the Grizzly Woodworking Store in Muncy, PA. I've been there once before, and I gotta tell you if you've never been, it's a real treat! The store is huge and loaded down with tools. My father-in law (Grampa Knapp) is going, of course. He wouldn't miss it, and I'm very glad to have something like this I can share with him.

And somewhere in all that loveliness is a jointer with my name on it!

Yep, I'm finally replacing the Delta Benchtop 6" jointer (I know…I cry a little just saying it…) with a larger one. The current candidates are a G0586 8" 2HP jointer, a G0593 8" spiral cutterhead, and every other jointer Grizzly makes thats in my budget. That really narrows things down, huh?

Anyway, I'll keep everyone informed as things unfold. If anyone is in the Girard, PA area on Sunday, I'll need some help getting the thing off the truck! :)

And if you're in the Muncy, PA area on Saturday, stop in and tour the store with me. I'll be the one with the drool hanging from my bottom lip!
How can anyone not walk through that store without a BIG smile on their face? I was there in December for the first time and I was suffering from perma-grin. Remember the store is closed Sunday's and have a ball!
 

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Discussion Starter · #6 ·
The Plan...

Well kids, It's been a long time in the making but this weekend I'm off to the Grizzly Woodworking Store in Muncy, PA. I've been there once before, and I gotta tell you if you've never been, it's a real treat! The store is huge and loaded down with tools. My father-in law (Grampa Knapp) is going, of course. He wouldn't miss it, and I'm very glad to have something like this I can share with him.

And somewhere in all that loveliness is a jointer with my name on it!

Yep, I'm finally replacing the Delta Benchtop 6" jointer (I know…I cry a little just saying it…) with a larger one. The current candidates are a G0586 8" 2HP jointer, a G0593 8" spiral cutterhead, and every other jointer Grizzly makes thats in my budget. That really narrows things down, huh?

Anyway, I'll keep everyone informed as things unfold. If anyone is in the Girard, PA area on Sunday, I'll need some help getting the thing off the truck! :)

And if you're in the Muncy, PA area on Saturday, stop in and tour the store with me. I'll be the one with the drool hanging from my bottom lip!
This is what Lumberjocks is all about…great advice and helpful tips…and the blog's only been up a few hours!!! You guys are awesome! And tinnman, you'll definately be able to pick me out from the drooling crowds…I'll have to wear a bucket on a rope around my next to catch it all!!!!
 

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The Plan...

Well kids, It's been a long time in the making but this weekend I'm off to the Grizzly Woodworking Store in Muncy, PA. I've been there once before, and I gotta tell you if you've never been, it's a real treat! The store is huge and loaded down with tools. My father-in law (Grampa Knapp) is going, of course. He wouldn't miss it, and I'm very glad to have something like this I can share with him.

And somewhere in all that loveliness is a jointer with my name on it!

Yep, I'm finally replacing the Delta Benchtop 6" jointer (I know…I cry a little just saying it…) with a larger one. The current candidates are a G0586 8" 2HP jointer, a G0593 8" spiral cutterhead, and every other jointer Grizzly makes thats in my budget. That really narrows things down, huh?

Anyway, I'll keep everyone informed as things unfold. If anyone is in the Girard, PA area on Sunday, I'll need some help getting the thing off the truck! :)

And if you're in the Muncy, PA area on Saturday, stop in and tour the store with me. I'll be the one with the drool hanging from my bottom lip!
Hey Kevin, let me get you used to seeing a 8" Grizzly Jointer so you won't be drooling as much as the other guys in the store!!

Photobucket
 

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Discussion Starter · #8 ·
The Plan...

Well kids, It's been a long time in the making but this weekend I'm off to the Grizzly Woodworking Store in Muncy, PA. I've been there once before, and I gotta tell you if you've never been, it's a real treat! The store is huge and loaded down with tools. My father-in law (Grampa Knapp) is going, of course. He wouldn't miss it, and I'm very glad to have something like this I can share with him.

And somewhere in all that loveliness is a jointer with my name on it!

Yep, I'm finally replacing the Delta Benchtop 6" jointer (I know…I cry a little just saying it…) with a larger one. The current candidates are a G0586 8" 2HP jointer, a G0593 8" spiral cutterhead, and every other jointer Grizzly makes thats in my budget. That really narrows things down, huh?

Anyway, I'll keep everyone informed as things unfold. If anyone is in the Girard, PA area on Sunday, I'll need some help getting the thing off the truck! :)

And if you're in the Muncy, PA area on Saturday, stop in and tour the store with me. I'll be the one with the drool hanging from my bottom lip!
Oh Matt you TEASE!!!!! How do you like it?
 

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The Plan...

Well kids, It's been a long time in the making but this weekend I'm off to the Grizzly Woodworking Store in Muncy, PA. I've been there once before, and I gotta tell you if you've never been, it's a real treat! The store is huge and loaded down with tools. My father-in law (Grampa Knapp) is going, of course. He wouldn't miss it, and I'm very glad to have something like this I can share with him.

And somewhere in all that loveliness is a jointer with my name on it!

Yep, I'm finally replacing the Delta Benchtop 6" jointer (I know…I cry a little just saying it…) with a larger one. The current candidates are a G0586 8" 2HP jointer, a G0593 8" spiral cutterhead, and every other jointer Grizzly makes thats in my budget. That really narrows things down, huh?

Anyway, I'll keep everyone informed as things unfold. If anyone is in the Girard, PA area on Sunday, I'll need some help getting the thing off the truck! :)

And if you're in the Muncy, PA area on Saturday, stop in and tour the store with me. I'll be the one with the drool hanging from my bottom lip!
I've had a few small issues, but nothing major. A loose set screw on the belt pulley, the outfeed table out of co-planar, cheap knives. I got mine on sale, and right after the sale was over, they put the carbide cutter head on sale, so I got that and installed it. Right now, it's a workhorse! I bet this think will last forever! And the idea of never having to replace, and set knives is a dream! When you get yours, take the set screw out, and put some thead locker on the threads, then re install it. You shouldn't experience any issues with the keyway coming out if the set screw backs out!
Did you know that Grizzly is offering free shipping right now?
 

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The Plan...

Well kids, It's been a long time in the making but this weekend I'm off to the Grizzly Woodworking Store in Muncy, PA. I've been there once before, and I gotta tell you if you've never been, it's a real treat! The store is huge and loaded down with tools. My father-in law (Grampa Knapp) is going, of course. He wouldn't miss it, and I'm very glad to have something like this I can share with him.

And somewhere in all that loveliness is a jointer with my name on it!

Yep, I'm finally replacing the Delta Benchtop 6" jointer (I know…I cry a little just saying it…) with a larger one. The current candidates are a G0586 8" 2HP jointer, a G0593 8" spiral cutterhead, and every other jointer Grizzly makes thats in my budget. That really narrows things down, huh?

Anyway, I'll keep everyone informed as things unfold. If anyone is in the Girard, PA area on Sunday, I'll need some help getting the thing off the truck! :)

And if you're in the Muncy, PA area on Saturday, stop in and tour the store with me. I'll be the one with the drool hanging from my bottom lip!
I've got the 8" spiral head jointer and a 20" spiral head planer. I love them both.

Good luck. Is this the tent sale weekend?
 

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Discussion Starter · #11 ·
Dare I say it?

Hi everyone.

Well we have seen the mighty Grizzly! My mother-in-law, father-in-law, wife and myself all enjoyed a beautiful day in Muncy PA on Saturday. We met some good people at the Grizzly store…hello Jenny, John and Steve! They were all very helpful, both with tool selection and with locating a decent place to eat lunch. The store recently added on a HUGE warehousing division across the street from the main showroom…and I mean HUGE!

After much deliberation with John (who claims to be the proudest grandpa of all time) I decided on the G0490 jointer. It's an 8" x 76" bed, 3 horsepower 220 motor with parallelogram infeed and outfeed adjustment. I was absolutely thrilled to also discover that this and many other tools offer an instant in-store discount should you decide to pick it up and not take advantage of the free shipping offer Grizzly is currently offering.

Unfortunately, that's where the thrill ride ended…

Today was setup day. The base cabinet went together fine, but for some tricky bolt locations. A bit of poor design maybe, but not too bad. The fence has an area on the bottom of it that's intended to ride on the table top as you adjust it forward and back or tilt it. That's a steel surface about 4" long that drags front to back across your outfeed table…less than desirable. The parallelorgam adjustments didn't function quite as well as the showroom display model. And the worst? On the nicely ground top is an area that looks to have had a run in at the factory. It has some very deep scratches in it, and appears to have suffered some pitting. The pits look to have been rewelded and the area buffed out with a grinder. Running your hand over the area shows that it's no longer dead flat there…you can feel the ripples. But apparently this top passed any quality controls Grizzly may have in place, and made its way all the way to my basement.

I'll be contacting Grizzly tomorrow to see what corrective actions can be taken, but I think I might be stuck at very least with another 10 hour drive and 2 more tanks full of gas out the window! Not to mention the feeling in my stomach. It's taken me a long time to save enough money for this purchase. I'm sure a lot of you can appreciate that! Then to get a poorly crafted machine?!....breathe Kevin…breathe.

I just hope things work out in the end. I've had good luck with other Grizzly tools…but now we'll have to see how there customer service stacks up.

I'll keep you posted…
 

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Dare I say it?

Hi everyone.

Well we have seen the mighty Grizzly! My mother-in-law, father-in-law, wife and myself all enjoyed a beautiful day in Muncy PA on Saturday. We met some good people at the Grizzly store…hello Jenny, John and Steve! They were all very helpful, both with tool selection and with locating a decent place to eat lunch. The store recently added on a HUGE warehousing division across the street from the main showroom…and I mean HUGE!

After much deliberation with John (who claims to be the proudest grandpa of all time) I decided on the G0490 jointer. It's an 8" x 76" bed, 3 horsepower 220 motor with parallelogram infeed and outfeed adjustment. I was absolutely thrilled to also discover that this and many other tools offer an instant in-store discount should you decide to pick it up and not take advantage of the free shipping offer Grizzly is currently offering.

Unfortunately, that's where the thrill ride ended…

Today was setup day. The base cabinet went together fine, but for some tricky bolt locations. A bit of poor design maybe, but not too bad. The fence has an area on the bottom of it that's intended to ride on the table top as you adjust it forward and back or tilt it. That's a steel surface about 4" long that drags front to back across your outfeed table…less than desirable. The parallelorgam adjustments didn't function quite as well as the showroom display model. And the worst? On the nicely ground top is an area that looks to have had a run in at the factory. It has some very deep scratches in it, and appears to have suffered some pitting. The pits look to have been rewelded and the area buffed out with a grinder. Running your hand over the area shows that it's no longer dead flat there…you can feel the ripples. But apparently this top passed any quality controls Grizzly may have in place, and made its way all the way to my basement.

I'll be contacting Grizzly tomorrow to see what corrective actions can be taken, but I think I might be stuck at very least with another 10 hour drive and 2 more tanks full of gas out the window! Not to mention the feeling in my stomach. It's taken me a long time to save enough money for this purchase. I'm sure a lot of you can appreciate that! Then to get a poorly crafted machine?!....breathe Kevin…breathe.

I just hope things work out in the end. I've had good luck with other Grizzly tools…but now we'll have to see how there customer service stacks up.

I'll keep you posted…
I wish you success with their customer service. I am sure we will all be watching. If you don't mind my asking what did the tool cost?
 

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Discussion Starter · #13 ·
Dare I say it?

Hi everyone.

Well we have seen the mighty Grizzly! My mother-in-law, father-in-law, wife and myself all enjoyed a beautiful day in Muncy PA on Saturday. We met some good people at the Grizzly store…hello Jenny, John and Steve! They were all very helpful, both with tool selection and with locating a decent place to eat lunch. The store recently added on a HUGE warehousing division across the street from the main showroom…and I mean HUGE!

After much deliberation with John (who claims to be the proudest grandpa of all time) I decided on the G0490 jointer. It's an 8" x 76" bed, 3 horsepower 220 motor with parallelogram infeed and outfeed adjustment. I was absolutely thrilled to also discover that this and many other tools offer an instant in-store discount should you decide to pick it up and not take advantage of the free shipping offer Grizzly is currently offering.

Unfortunately, that's where the thrill ride ended…

Today was setup day. The base cabinet went together fine, but for some tricky bolt locations. A bit of poor design maybe, but not too bad. The fence has an area on the bottom of it that's intended to ride on the table top as you adjust it forward and back or tilt it. That's a steel surface about 4" long that drags front to back across your outfeed table…less than desirable. The parallelorgam adjustments didn't function quite as well as the showroom display model. And the worst? On the nicely ground top is an area that looks to have had a run in at the factory. It has some very deep scratches in it, and appears to have suffered some pitting. The pits look to have been rewelded and the area buffed out with a grinder. Running your hand over the area shows that it's no longer dead flat there…you can feel the ripples. But apparently this top passed any quality controls Grizzly may have in place, and made its way all the way to my basement.

I'll be contacting Grizzly tomorrow to see what corrective actions can be taken, but I think I might be stuck at very least with another 10 hour drive and 2 more tanks full of gas out the window! Not to mention the feeling in my stomach. It's taken me a long time to save enough money for this purchase. I'm sure a lot of you can appreciate that! Then to get a poorly crafted machine?!....breathe Kevin…breathe.

I just hope things work out in the end. I've had good luck with other Grizzly tools…but now we'll have to see how there customer service stacks up.

I'll keep you posted…
Mark, the in-store discount took the jointer from $895 down to $795.
 

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Dare I say it?

Hi everyone.

Well we have seen the mighty Grizzly! My mother-in-law, father-in-law, wife and myself all enjoyed a beautiful day in Muncy PA on Saturday. We met some good people at the Grizzly store…hello Jenny, John and Steve! They were all very helpful, both with tool selection and with locating a decent place to eat lunch. The store recently added on a HUGE warehousing division across the street from the main showroom…and I mean HUGE!

After much deliberation with John (who claims to be the proudest grandpa of all time) I decided on the G0490 jointer. It's an 8" x 76" bed, 3 horsepower 220 motor with parallelogram infeed and outfeed adjustment. I was absolutely thrilled to also discover that this and many other tools offer an instant in-store discount should you decide to pick it up and not take advantage of the free shipping offer Grizzly is currently offering.

Unfortunately, that's where the thrill ride ended…

Today was setup day. The base cabinet went together fine, but for some tricky bolt locations. A bit of poor design maybe, but not too bad. The fence has an area on the bottom of it that's intended to ride on the table top as you adjust it forward and back or tilt it. That's a steel surface about 4" long that drags front to back across your outfeed table…less than desirable. The parallelorgam adjustments didn't function quite as well as the showroom display model. And the worst? On the nicely ground top is an area that looks to have had a run in at the factory. It has some very deep scratches in it, and appears to have suffered some pitting. The pits look to have been rewelded and the area buffed out with a grinder. Running your hand over the area shows that it's no longer dead flat there…you can feel the ripples. But apparently this top passed any quality controls Grizzly may have in place, and made its way all the way to my basement.

I'll be contacting Grizzly tomorrow to see what corrective actions can be taken, but I think I might be stuck at very least with another 10 hour drive and 2 more tanks full of gas out the window! Not to mention the feeling in my stomach. It's taken me a long time to save enough money for this purchase. I'm sure a lot of you can appreciate that! Then to get a poorly crafted machine?!....breathe Kevin…breathe.

I just hope things work out in the end. I've had good luck with other Grizzly tools…but now we'll have to see how there customer service stacks up.

I'll keep you posted…
Kevin,

I'm sorry to hear of your misfortune regarding your new jointer. Hopefully, it will all work out. So many of life's "fantasies" seem to turn out like this. This is not a perfect world.
 

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Dare I say it?

Hi everyone.

Well we have seen the mighty Grizzly! My mother-in-law, father-in-law, wife and myself all enjoyed a beautiful day in Muncy PA on Saturday. We met some good people at the Grizzly store…hello Jenny, John and Steve! They were all very helpful, both with tool selection and with locating a decent place to eat lunch. The store recently added on a HUGE warehousing division across the street from the main showroom…and I mean HUGE!

After much deliberation with John (who claims to be the proudest grandpa of all time) I decided on the G0490 jointer. It's an 8" x 76" bed, 3 horsepower 220 motor with parallelogram infeed and outfeed adjustment. I was absolutely thrilled to also discover that this and many other tools offer an instant in-store discount should you decide to pick it up and not take advantage of the free shipping offer Grizzly is currently offering.

Unfortunately, that's where the thrill ride ended…

Today was setup day. The base cabinet went together fine, but for some tricky bolt locations. A bit of poor design maybe, but not too bad. The fence has an area on the bottom of it that's intended to ride on the table top as you adjust it forward and back or tilt it. That's a steel surface about 4" long that drags front to back across your outfeed table…less than desirable. The parallelorgam adjustments didn't function quite as well as the showroom display model. And the worst? On the nicely ground top is an area that looks to have had a run in at the factory. It has some very deep scratches in it, and appears to have suffered some pitting. The pits look to have been rewelded and the area buffed out with a grinder. Running your hand over the area shows that it's no longer dead flat there…you can feel the ripples. But apparently this top passed any quality controls Grizzly may have in place, and made its way all the way to my basement.

I'll be contacting Grizzly tomorrow to see what corrective actions can be taken, but I think I might be stuck at very least with another 10 hour drive and 2 more tanks full of gas out the window! Not to mention the feeling in my stomach. It's taken me a long time to save enough money for this purchase. I'm sure a lot of you can appreciate that! Then to get a poorly crafted machine?!....breathe Kevin…breathe.

I just hope things work out in the end. I've had good luck with other Grizzly tools…but now we'll have to see how there customer service stacks up.

I'll keep you posted…
I've found that Grizzly has one of the best customer service departments. I'm sure they will take care of it for you.
 

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Dare I say it?

Hi everyone.

Well we have seen the mighty Grizzly! My mother-in-law, father-in-law, wife and myself all enjoyed a beautiful day in Muncy PA on Saturday. We met some good people at the Grizzly store…hello Jenny, John and Steve! They were all very helpful, both with tool selection and with locating a decent place to eat lunch. The store recently added on a HUGE warehousing division across the street from the main showroom…and I mean HUGE!

After much deliberation with John (who claims to be the proudest grandpa of all time) I decided on the G0490 jointer. It's an 8" x 76" bed, 3 horsepower 220 motor with parallelogram infeed and outfeed adjustment. I was absolutely thrilled to also discover that this and many other tools offer an instant in-store discount should you decide to pick it up and not take advantage of the free shipping offer Grizzly is currently offering.

Unfortunately, that's where the thrill ride ended…

Today was setup day. The base cabinet went together fine, but for some tricky bolt locations. A bit of poor design maybe, but not too bad. The fence has an area on the bottom of it that's intended to ride on the table top as you adjust it forward and back or tilt it. That's a steel surface about 4" long that drags front to back across your outfeed table…less than desirable. The parallelorgam adjustments didn't function quite as well as the showroom display model. And the worst? On the nicely ground top is an area that looks to have had a run in at the factory. It has some very deep scratches in it, and appears to have suffered some pitting. The pits look to have been rewelded and the area buffed out with a grinder. Running your hand over the area shows that it's no longer dead flat there…you can feel the ripples. But apparently this top passed any quality controls Grizzly may have in place, and made its way all the way to my basement.

I'll be contacting Grizzly tomorrow to see what corrective actions can be taken, but I think I might be stuck at very least with another 10 hour drive and 2 more tanks full of gas out the window! Not to mention the feeling in my stomach. It's taken me a long time to save enough money for this purchase. I'm sure a lot of you can appreciate that! Then to get a poorly crafted machine?!....breathe Kevin…breathe.

I just hope things work out in the end. I've had good luck with other Grizzly tools…but now we'll have to see how there customer service stacks up.

I'll keep you posted…
Kevin,

I think your Grampa's remarks apply to this situation.

"-Can't never did nothin' - Grampa Knapp
 

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Dare I say it?

Hi everyone.

Well we have seen the mighty Grizzly! My mother-in-law, father-in-law, wife and myself all enjoyed a beautiful day in Muncy PA on Saturday. We met some good people at the Grizzly store…hello Jenny, John and Steve! They were all very helpful, both with tool selection and with locating a decent place to eat lunch. The store recently added on a HUGE warehousing division across the street from the main showroom…and I mean HUGE!

After much deliberation with John (who claims to be the proudest grandpa of all time) I decided on the G0490 jointer. It's an 8" x 76" bed, 3 horsepower 220 motor with parallelogram infeed and outfeed adjustment. I was absolutely thrilled to also discover that this and many other tools offer an instant in-store discount should you decide to pick it up and not take advantage of the free shipping offer Grizzly is currently offering.

Unfortunately, that's where the thrill ride ended…

Today was setup day. The base cabinet went together fine, but for some tricky bolt locations. A bit of poor design maybe, but not too bad. The fence has an area on the bottom of it that's intended to ride on the table top as you adjust it forward and back or tilt it. That's a steel surface about 4" long that drags front to back across your outfeed table…less than desirable. The parallelorgam adjustments didn't function quite as well as the showroom display model. And the worst? On the nicely ground top is an area that looks to have had a run in at the factory. It has some very deep scratches in it, and appears to have suffered some pitting. The pits look to have been rewelded and the area buffed out with a grinder. Running your hand over the area shows that it's no longer dead flat there…you can feel the ripples. But apparently this top passed any quality controls Grizzly may have in place, and made its way all the way to my basement.

I'll be contacting Grizzly tomorrow to see what corrective actions can be taken, but I think I might be stuck at very least with another 10 hour drive and 2 more tanks full of gas out the window! Not to mention the feeling in my stomach. It's taken me a long time to save enough money for this purchase. I'm sure a lot of you can appreciate that! Then to get a poorly crafted machine?!....breathe Kevin…breathe.

I just hope things work out in the end. I've had good luck with other Grizzly tools…but now we'll have to see how there customer service stacks up.

I'll keep you posted…
I have never had a problem with grizzly service deptment,and I own 10 of thier big machines,including thier cabnet saw. I like thier tools Good luck
Chuck
 

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Dare I say it?

Hi everyone.

Well we have seen the mighty Grizzly! My mother-in-law, father-in-law, wife and myself all enjoyed a beautiful day in Muncy PA on Saturday. We met some good people at the Grizzly store…hello Jenny, John and Steve! They were all very helpful, both with tool selection and with locating a decent place to eat lunch. The store recently added on a HUGE warehousing division across the street from the main showroom…and I mean HUGE!

After much deliberation with John (who claims to be the proudest grandpa of all time) I decided on the G0490 jointer. It's an 8" x 76" bed, 3 horsepower 220 motor with parallelogram infeed and outfeed adjustment. I was absolutely thrilled to also discover that this and many other tools offer an instant in-store discount should you decide to pick it up and not take advantage of the free shipping offer Grizzly is currently offering.

Unfortunately, that's where the thrill ride ended…

Today was setup day. The base cabinet went together fine, but for some tricky bolt locations. A bit of poor design maybe, but not too bad. The fence has an area on the bottom of it that's intended to ride on the table top as you adjust it forward and back or tilt it. That's a steel surface about 4" long that drags front to back across your outfeed table…less than desirable. The parallelorgam adjustments didn't function quite as well as the showroom display model. And the worst? On the nicely ground top is an area that looks to have had a run in at the factory. It has some very deep scratches in it, and appears to have suffered some pitting. The pits look to have been rewelded and the area buffed out with a grinder. Running your hand over the area shows that it's no longer dead flat there…you can feel the ripples. But apparently this top passed any quality controls Grizzly may have in place, and made its way all the way to my basement.

I'll be contacting Grizzly tomorrow to see what corrective actions can be taken, but I think I might be stuck at very least with another 10 hour drive and 2 more tanks full of gas out the window! Not to mention the feeling in my stomach. It's taken me a long time to save enough money for this purchase. I'm sure a lot of you can appreciate that! Then to get a poorly crafted machine?!....breathe Kevin…breathe.

I just hope things work out in the end. I've had good luck with other Grizzly tools…but now we'll have to see how there customer service stacks up.

I'll keep you posted…
Why not simply arrange to return the item? (or at least threaten too) Did you pay cash (I hope not)? If not, you have plenty of recourse available. The Federal Consumer Protection Act governs credit card purchases of all kinds making it mandatory for your credit card merchant service provider to mitigate damages for you as part of their licensing agreement. In essence that means that if you bought something and what you got wasn't properly represented or what arrives is in less than satisfactory condition, you have the right to return it and in most cases at the merchants expense! Even if you don't intend to actually go through with the charge back process, the threat of doing so alone is usually more than adequate to get the attention of most CS people.

I've heard a lot of Grizzly horror stories which would make me very wary about any major purchase with them. That said I own quite a few shop items that I have purchased through them and have always been very pleased with each purchase. However none of them are machinery based pieces and based on their less than glowing reputation, none every will be.

Over the years I've become a pretty hard-core customer and if I don't get exactly what I bargained for I'll return it or charge back in a heart beat. There are simply too many good companies vying for your dollar to allow yourself to be run-over by the bad ones.
 

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Dare I say it?

Hi everyone.

Well we have seen the mighty Grizzly! My mother-in-law, father-in-law, wife and myself all enjoyed a beautiful day in Muncy PA on Saturday. We met some good people at the Grizzly store…hello Jenny, John and Steve! They were all very helpful, both with tool selection and with locating a decent place to eat lunch. The store recently added on a HUGE warehousing division across the street from the main showroom…and I mean HUGE!

After much deliberation with John (who claims to be the proudest grandpa of all time) I decided on the G0490 jointer. It's an 8" x 76" bed, 3 horsepower 220 motor with parallelogram infeed and outfeed adjustment. I was absolutely thrilled to also discover that this and many other tools offer an instant in-store discount should you decide to pick it up and not take advantage of the free shipping offer Grizzly is currently offering.

Unfortunately, that's where the thrill ride ended…

Today was setup day. The base cabinet went together fine, but for some tricky bolt locations. A bit of poor design maybe, but not too bad. The fence has an area on the bottom of it that's intended to ride on the table top as you adjust it forward and back or tilt it. That's a steel surface about 4" long that drags front to back across your outfeed table…less than desirable. The parallelorgam adjustments didn't function quite as well as the showroom display model. And the worst? On the nicely ground top is an area that looks to have had a run in at the factory. It has some very deep scratches in it, and appears to have suffered some pitting. The pits look to have been rewelded and the area buffed out with a grinder. Running your hand over the area shows that it's no longer dead flat there…you can feel the ripples. But apparently this top passed any quality controls Grizzly may have in place, and made its way all the way to my basement.

I'll be contacting Grizzly tomorrow to see what corrective actions can be taken, but I think I might be stuck at very least with another 10 hour drive and 2 more tanks full of gas out the window! Not to mention the feeling in my stomach. It's taken me a long time to save enough money for this purchase. I'm sure a lot of you can appreciate that! Then to get a poorly crafted machine?!....breathe Kevin…breathe.

I just hope things work out in the end. I've had good luck with other Grizzly tools…but now we'll have to see how there customer service stacks up.

I'll keep you posted…
Emeralds, I owned quite a few grizzly tools when I had my cabinet shop and not one problem with them. Just call and explain the problem and they take care of it. Not so with Delta and a few others whose tools I own. I have never heard any hooror stories from Grizzly.
 

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Discussion Starter · #20 ·
Welcome to the service department!

A fellow lumberjock, "Cabinetmaster", posted on the previous entry of this blog that he was sure Grizzly and their service department would fix this jointer issue for me. He couldn't have been more right!!!

I called the service department this morning and spoke with Philip. I was prepped and ready for battle! Armed with good details, 30 or so photographs, and first name basis conversations with many of the sales associates I spoke to on Saturday. But Philip on asked one thing…

"What can I do to make this right for you, sir?"

I was dumbstruck! Could it be that easy? Well, I have in hand a return authorization number and a phone number. Upon my call, a truck will come to my home to get the jointer, paid by Grizzly. Today or tomorrow, a truck with a new jointer will be en route to bring my replacement, paid by Grizzly. The jointer may not leave until tomorrow because Philip requested the replacement be pulled from the shelf, opened at the warehouse, and all contents be inspected and signed off prior to rebanding the container and shipping it to me.

Customer service indeed!!!! If you guys could only see the grin on my face right now…
 
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