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Community Feedback: New Forum Software Is Live!

61179 Views 1592 Replies 155 Participants Last post by  BobHall
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We are excited to announce that we are live on our new forum platform!

It’s been a long time coming. Let’s face it. Sometimes older forum technology lags behind other parts of the internet. Although seeing the same format for a long time is comforting, the member experience shouldn’t include dealing with outdated, unsafe, slow software.

The transition to a new platform will never be 100% smooth but the days of dealing with out of date forum software are over. We have teams dedicated to building a world-class community for you. The development has been steady with regular software releases since May 2019. Asking members for feedback and coming up with ideas for improvement is what we want.

Speed and Reliability Are Key
No one should have to wait for information. This site has been built to be much faster and more reliable, period.

New Homepage Experience
Our algorithm will serve a personal customized feed based on your prior engagement with content on the site. If you’ve liked and or commented, or are following certain topics that are of interest to you, similar content will appear at the top of the homepage.

Search
We have introduced new search algorithms, powered by an industry-leading AI platform, to help you find information faster. We plan to roll out new features to continue improving search, and to power many additional areas of the forum.

Due to the volume of content, our search platform may take some time to complete indexing over the first few days after migrating. During this process, you may see a limited number of posts until indexing has been completed. We appreciate your patience.

Finding Your Way Around
We have made the design clean and simple to use. Near the upper right-hand corner of the community, you will see navigation icons.

The first icon is for what’s new on the site.

Clicking on it, by default, will take you to new unread posts. On that page, you can click on additional tabs as well, such as Popular, if you prefer to view active topics.

Clicking the list icon next to “NEW” will bring you to the full forum listing.

Clicking your avatar will give you a drop-down menu for all things related to your account.

You can also navigate more by clicking the 3 vertical dots.

Dark Mode
We have introduced Dark Mode. One of our favorite features allows you to access the site with a power-saving, and easier on the eyes dark mode. You can access it in the drop-down menu under the 3 vertical dots.

Save Bookmarks
Now you can save your favorite discussion threads and posts! Bookmarks are a handy way to remember and easily find great content or stuff you want to read later.

We also wanted to make it easier for new users to understand the lingo of forums. We have cleaned up various language to more commonly recognized phrases including:
  • Following - Thread subscriptions, and Watched are now known as Following
  • Conversations - Private Messages or PMs are now conversations and can be accessed from the user avatar drop-down in the main navigation
  • Showcase - Showcase is designed for users to "showcase" items/projects through the use of uploaded images, text descriptions and custom content categories. It’s a way to visually and textually provide detailed information on the content you wish to share. The showcase would be similar to a catalog, whereas the gallery would be like a photo album. It can be accessed from the drop-down menu with the 3 dots.
Take a tour and look around! Check out the Help section for some quick FAQs about the new platform.

Please keep all feedback, questions, concerns, requests for help, etc. regarding the new platform right here in this Feedback thread. This will help us make sure not to miss a request for help and also let us pass along your thoughts to our Product team. The Admins and I will be here to help along the way taking note of your comments.

- Community Management Team
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I will be stepping away for a few hours or so shortly. I will be back later. :)
Somewhere in these 17 pages there was something about how to go directly to unread posts in threads, but I can't find it again. I go to NEW (New Posts), but when I click on a thread, it does not go to the first unread post, it goes to the very first post in the thread. I looked in FAQ, but didn't find the instructions there.
Select the "New" icon. If you only want to see new posts then select "New Posts", then directly under that is the drop down for "Filters", open the drop down and place a check in the "Unread discussions" box. I hope this helps.
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@Cricket - Question on ignore list:

On old site I had blocked users posting spam, that I also reported. On new software these user names were transferred to my ignore list, BUT the accounts no longer exist.

If the accounts are gone, why are they on my ignore list?

There is also no unignore button for these missing accounts, and I can't remove them to clean up the 'new' ignore list.

TIA
unstar all the conversations in my Conversations folder of my account details? Formerly private messages.

I was able to unstar a few individually, but have several hundred more to go.

I want it indicate new messages only.

I tried changing the filter to show only Unread Conversations. Show All Conversations cannot be unchecked.
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I think that it was mentioned somewhere in the feedback thread but you can at least mark them read a page at a time. Once you check one of the conversatons, a box appears at the bottom that will let you select all of them on the page. Then go to the next page and repeat. Once you have marked all of them on all pages, the same pop up box that has the select all checkbox has a pull down box that lets you mark all of them read. For future questions like this, they want you to post them in the feedback thread.
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Select one of the conversation by clicking the box on the right, then a new panel will appear at the bottom letting you select all and giving you the option to unstar them all

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pottzy, that rules both of us out, however, with sideways pictures (I hope) fixed, my door to saint status has been flung opened.
ive not seen any sideways yet ? maybe thats gone.
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Select one of the conversation by clicking the box on the right, then a new panel will appear at the bottom letting you select all and giving you the option to unstar them all

View attachment 3853457
I was able to remove 36 that way, 299 more that won't.
Looks like you'll have to do it page by page, 35 per page so 8 and a half more times
sideways pics still show up, but not very often.
in this platform, the moderators can make the appropriate adjustments and notify the poster.
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Looks like you'll have to do it page by page, 35 per page so 8 and a half more times
That's what I've done. Many times. It has worked properly a few times.
I was able to remove 36 that way, 299 more that won't.
Looks like you'll have to do it page by page, 35 per page so 8 and a half more times
In your Conversations tab go to page 1 and over on the right side place a check in all the boxes that you want to perform an action for, then go to page 2 and do the same, go to page 3, etc. Once you are done choose your action down at the bottom. Note: you can also "Select All" and it will select all from that page. I hope this helps.
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Does anyone know where my buddies are located in the new and improved site?
In your Conversations tab go to page 1 and over on the right side place a check in all the boxes that you want to perform an action for, then go to page 2 and do the same, go to page 3, etc. Once you are done choose your action down at the bottom. Note: you can also "Select All" and it will select all from that page. I hope this helps.
That is what I have been doing. Many times. Sometimes I unstar all messages, sometimes I mark all messages as read.

I'm down to 280 messages left. Not bad for a few hours work.
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Does anyone know where my buddies are located in the new and improved site?
It hides under your profile, click on "Following" in left hand menu.
Here is direct link: https://www.lumberjocks.com/account/following
First visit since the software upgrade and it is much, much better than the old software!!
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hey David - it's getting there. Slowly but surely.
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The blog series feature was something I viewed as a key feature. I see that each entry (chapter) is accessed as a page number, but the "chapter" titles are not visible.

One of the features I was hoping to ask for was to "watch" a blog series - in other words get a notification when a new "chapter" was created rather than getting notified for each comment in a "chapter".
I have to correct myself. New chapters are not always a new page. One must scroll down through the entire thread to find new chapters in a blog series. To find a new chapter one must look for a small brown checkmark and the phrase "Discussion starter". Not a very friendly way to read through a series - especially if one wants to skip the comments and focus on the original content.
It looks like my favorited projects and blogs are all in one list called bookmarks. Is there a way to look at bookmarked projects, blogs, or discussion threads separately?
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