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Community Feedback: New Forum Software Is Live!

61542 Views 1592 Replies 155 Participants Last post by  BobHall
We are excited to announce that we are live on our new forum platform!

It’s been a long time coming. Let’s face it. Sometimes older forum technology lags behind other parts of the internet. Although seeing the same format for a long time is comforting, the member experience shouldn’t include dealing with outdated, unsafe, slow software.

The transition to a new platform will never be 100% smooth but the days of dealing with out of date forum software are over. We have teams dedicated to building a world-class community for you. The development has been steady with regular software releases since May 2019. Asking members for feedback and coming up with ideas for improvement is what we want.

Speed and Reliability Are Key
No one should have to wait for information. This site has been built to be much faster and more reliable, period.

New Homepage Experience
Our algorithm will serve a personal customized feed based on your prior engagement with content on the site. If you’ve liked and or commented, or are following certain topics that are of interest to you, similar content will appear at the top of the homepage.

Search
We have introduced new search algorithms, powered by an industry-leading AI platform, to help you find information faster. We plan to roll out new features to continue improving search, and to power many additional areas of the forum.

Due to the volume of content, our search platform may take some time to complete indexing over the first few days after migrating. During this process, you may see a limited number of posts until indexing has been completed. We appreciate your patience.

Finding Your Way Around
We have made the design clean and simple to use. Near the upper right-hand corner of the community, you will see navigation icons.

The first icon is for what’s new on the site.

Clicking on it, by default, will take you to new unread posts. On that page, you can click on additional tabs as well, such as Popular, if you prefer to view active topics.

Clicking the list icon next to “NEW” will bring you to the full forum listing.

Clicking your avatar will give you a drop-down menu for all things related to your account.

You can also navigate more by clicking the 3 vertical dots.

Dark Mode
We have introduced Dark Mode. One of our favorite features allows you to access the site with a power-saving, and easier on the eyes dark mode. You can access it in the drop-down menu under the 3 vertical dots.

Save Bookmarks
Now you can save your favorite discussion threads and posts! Bookmarks are a handy way to remember and easily find great content or stuff you want to read later.

We also wanted to make it easier for new users to understand the lingo of forums. We have cleaned up various language to more commonly recognized phrases including:
  • Following - Thread subscriptions, and Watched are now known as Following
  • Conversations - Private Messages or PMs are now conversations and can be accessed from the user avatar drop-down in the main navigation
  • Showcase - Showcase is designed for users to "showcase" items/projects through the use of uploaded images, text descriptions and custom content categories. It’s a way to visually and textually provide detailed information on the content you wish to share. The showcase would be similar to a catalog, whereas the gallery would be like a photo album. It can be accessed from the drop-down menu with the 3 dots.
Take a tour and look around! Check out the Help section for some quick FAQs about the new platform.

Please keep all feedback, questions, concerns, requests for help, etc. regarding the new platform right here in this Feedback thread. This will help us make sure not to miss a request for help and also let us pass along your thoughts to our Product team. The Admins and I will be here to help along the way taking note of your comments.

- Community Management Team
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Is there an echo in here? ;)
Just trying to help out! You're doing an amazing job, with more dedication than is imaginable -- thank you so much for all you are doing.
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What happened to blog series??

I used to be able to view a blog series by a list of entries. Kind of like chapters in a book.

I used to be able to view an author's blogs by series. Kind of like a list of books.

I used to be able to jump to any entry in a blog series. Now it's one long stream of entries.
Somewhere in these 17 pages there was something about how to go directly to unread posts in threads, but I can't find it again. I go to NEW (New Posts), but when I click on a thread, it does not go to the first unread post, it goes to the very first post in the thread. I looked in FAQ, but didn't find the instructions there.
It can take time for the following to work properly until you return to the thread OR start fresh by marking everything as read.

Navigating Thread Listing

  • Clicking the thread title will take you to where you left off, the 1st unread post.
  • Clicking the timestamp below the title will take you to the 1st post of the thread.
  • Clicking the timestamp above the last poster takes you to the latest (newest) post.
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What happened to blog series??

I used to be able to view a blog series by a list of entries. Kind of like chapters in a book.

I used to be able to view an author's blogs by series. Kind of like a list of books.

I used to be able to jump to any entry in a blog series. Now it's one long stream of entries.
We were not able to bring the old blogs over in the same manner they were previously available, but we wanted to retain the content.

We are working through some possible solutions moving forward.
We were not able to bring the old blogs over in the same manner they were previously available, but we wanted to retain the content.

We are working through some possible solutions moving forward.
The blog series feature was something I viewed as a key feature. I see that each entry (chapter) is accessed as a page number, but the "chapter" titles are not visible.

One of the features I was hoping to ask for was to "watch" a blog series - in other words get a notification when a new "chapter" was created rather than getting notified for each comment in a "chapter".
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We were not able to bring the old blogs over in the same manner they were previously available, but we wanted to retain the content.

We are working through some possible solutions moving forward.
Also - how is a new blog series started?

And how is a new "chapter" in series started?

All I see (so far) is to create a post...
Also - how is a new blog series started?

And how is a new "chapter" in series started?

All I see (so far) is to create a post...
We are still working on this. We may need to add a category within Showcase for blogging but we are working through features to see what we can and cannot do.
Somewhere in these 17 pages there was something about how to go directly to unread posts in threads, but I can't find it again. I go to NEW (New Posts), but when I click on a thread, it does not go to the first unread post, it goes to the very first post in the thread. I looked in FAQ, but didn't find the instructions there.
It can take time for the following to work properly until you return to the thread OR start fresh by marking everything as read.

Navigating Thread Listing

  • Clicking the thread title will take you to where you left off, the 1st unread post.
  • Clicking the timestamp below the title will take you to the 1st post of the thread.
  • Clicking the timestamp above the last poster takes you to the latest (newest) post.

This "Jump to Latest" button in the top right has worked for me too, but that sort of assumes you're mostly caught up with it too, I think
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We are still working on this. We may need to add a category within Showcase for blogging but we are working through features to see what we can and cannot do.
Okay - I understand getting something new up and running takes time.

All I can say is that I view a blog series as one of my favorite features of LJs.

Projects can take a long time from start to finish - anywhere from days to years. A blog series is an excellent way to follow along and keep up with the project's progress. It's one of the main reasons I check in daily.

The blog series ends up being a multi-chapter story to go along with a project posting. There are other uses but that is the use that is important to me.

A blog series takes some effort to create but I had viewed the effort worthwhile since the end result was an easy to navigate story about a project.
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Okay - I understand getting something new up and running takes time.

All I can say is that I view a blog series as one of my favorite features of LJs.

Projects can take a long time from start to finish - anywhere from days to years. A blog series is an excellent way to follow along and keep up with the project's progress. It's one of the main reasons I check in daily.

The blog series ends up being a multi-chapter story to go along with a project posting. There are other uses but that is the use that is important to me.

A blog series takes some effort to create but I had viewed the effort worthwhile since the end result was an easy to navigate story about a project.
You are most certainly not alone in that, there's quite a few of us that feel the same way about the blogs. I know Cricket is well aware of that too, so hopefully the dev team will be able to help come up with some sort of solution, or at least middle ground, if nothing else
You are most certainly not alone in that, there's quite a few of us that feel the same way about the blogs. I know Cricket is well aware of that too, so hopefully the dev team will be able to help come up with some sort of solution, or at least middle ground, if nothing else
Good to know Mos - I'm not sure how to create some of the content I have been planning without a blog series...
We are still working on this. We may need to add a category within Showcase for blogging but we are working through features to see what we can and cannot do.
When I click on "showcase" nothing happens. Is that a future feature?
A blog series is an excellent way to follow along and keep up with the project's progress.
In the meantime, a possible option is to use the Projects In Progress forum section.

You can start a thread there for the initial discussions. As you add to it, you can add a mini table of contents to link directly to the next part within the same thread.
When I click on "showcase" nothing happens. Is that a future feature?
Currently, there are so many showcases that it is making the primary link in the drop-down menu lag. Use the links at the top to get there easier.
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In the meantime, a possible option is to use the Projects In Progress forum section.

You can start a thread there for the initial discussions. As you add to it, you can add a mini table of contents to link directly to the next part within the same thread.
I'm not sure I want to create content in one area and then go back to blog content.

Also, I have some blogs that I had planned on adding "chapters" in the future. Not sure that is possible yet.

Not sure what you mean about the "mini table of contents" - Do you mean I could go to one of my blog series and add a TOC to the beginning of the first "chapter"? That addresses some of the lost capability. I suppose I could add a TOC to the top of every chapter which would restore even more of the capability, but then I will have to update the TOC for every chapter when I add a chapter. Not sure that is going to be a very attractive solution.
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Currently, there are so many showcases that it is making the primary link in the drop-down menu lag. Use the links at the top to get there easier.
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Yep - that was it. That's quite a lag!
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I'm not sure I want to create content in one area and then go back to blog content.

Also, I have some blogs that I had planned on adding "chapters" in the future. Not sure that is possible yet.

Not sure what you mean about the "mini table of contents" - Do you mean I could go to one of my blog series and add a TOC to the beginning of the first "chapter"? That addresses some of the lost capability. I suppose I could add a TOC to the top of every chapter which would restore even more of the capability, but then I will have to update the TOC for every chapter when I add a chapter. Not sure that is going to be a very attractive solution.
We have been trying these in a few. Give us some time to work through what we can do.
Why am I missing posts on certain forums. Is it due to my previous block list; if so then unblock my people.

Is there a way to find my "friends list"?

How/where do I get email notifications from a forum that I follow?
We have been trying these in a few. Give us some time to work through what we can do.
As long as you're working on it I'm happy. These things take time.

Actually, a TOC that was automatically/optionally added to a "chapter" would work pretty well - I think.
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Why am I missing posts on certain forums. Is it due to my previous block list; if so then unblock my people.

I don't have access to unblock/unignore members for you. You can check your ignore settings.

Is there a way to find my "friends list"?

Go to your profile. Click on About. Scroll down to People you're following and People following you

How/where do I get email notifications from a forum that I follow?

Go to your account preferences. :)
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