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Community Feedback: New Forum Software Is Live!

61190 Views 1592 Replies 155 Participants Last post by  BobHall
We are excited to announce that we are live on our new forum platform!

It’s been a long time coming. Let’s face it. Sometimes older forum technology lags behind other parts of the internet. Although seeing the same format for a long time is comforting, the member experience shouldn’t include dealing with outdated, unsafe, slow software.

The transition to a new platform will never be 100% smooth but the days of dealing with out of date forum software are over. We have teams dedicated to building a world-class community for you. The development has been steady with regular software releases since May 2019. Asking members for feedback and coming up with ideas for improvement is what we want.

Speed and Reliability Are Key
No one should have to wait for information. This site has been built to be much faster and more reliable, period.

New Homepage Experience
Our algorithm will serve a personal customized feed based on your prior engagement with content on the site. If you’ve liked and or commented, or are following certain topics that are of interest to you, similar content will appear at the top of the homepage.

We have introduced new search algorithms, powered by an industry-leading AI platform, to help you find information faster. We plan to roll out new features to continue improving search, and to power many additional areas of the forum.

Due to the volume of content, our search platform may take some time to complete indexing over the first few days after migrating. During this process, you may see a limited number of posts until indexing has been completed. We appreciate your patience.

Finding Your Way Around
We have made the design clean and simple to use. Near the upper right-hand corner of the community, you will see navigation icons.

The first icon is for what’s new on the site.

Clicking on it, by default, will take you to new unread posts. On that page, you can click on additional tabs as well, such as Popular, if you prefer to view active topics.

Clicking the list icon next to “NEW” will bring you to the full forum listing.

Clicking your avatar will give you a drop-down menu for all things related to your account.

You can also navigate more by clicking the 3 vertical dots.

Dark Mode
We have introduced Dark Mode. One of our favorite features allows you to access the site with a power-saving, and easier on the eyes dark mode. You can access it in the drop-down menu under the 3 vertical dots.

Save Bookmarks
Now you can save your favorite discussion threads and posts! Bookmarks are a handy way to remember and easily find great content or stuff you want to read later.

We also wanted to make it easier for new users to understand the lingo of forums. We have cleaned up various language to more commonly recognized phrases including:
  • Following - Thread subscriptions, and Watched are now known as Following
  • Conversations - Private Messages or PMs are now conversations and can be accessed from the user avatar drop-down in the main navigation
  • Showcase - Showcase is designed for users to "showcase" items/projects through the use of uploaded images, text descriptions and custom content categories. It’s a way to visually and textually provide detailed information on the content you wish to share. The showcase would be similar to a catalog, whereas the gallery would be like a photo album. It can be accessed from the drop-down menu with the 3 dots.
Take a tour and look around! Check out the Help section for some quick FAQs about the new platform.

Please keep all feedback, questions, concerns, requests for help, etc. regarding the new platform right here in this Feedback thread. This will help us make sure not to miss a request for help and also let us pass along your thoughts to our Product team. The Admins and I will be here to help along the way taking note of your comments.

- Community Management Team
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First, I want to say that I appreciate all the work you've put into getting the new software set up and herding all the cats... It must be time consuming and taxing.
I do have a small complaint and a suggestion on the gallery posting. It took me several minutes to find out who the original poster was. Can you set it up so that the OP Avatar is as visible and obvious as the responders?
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I've read 29 pages of this 49-page long thread. What a slog! I'm sure I've not understood or digested a fraction of it all. Maybe in the days to come I'll have some time to look it over some more.

All Ya'll, thanks for keeping up with it and continuing to work on everything.
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Yeah... I don't think that's accurate, or helpful.

Of course they care. But the old site was broken and outdated in several areas. It needed an upgrade. If it's PC or internet related, then it's going to get obsolete in time.

Did I like the old format? Yup. And I'm not a fan of the new Showcase format.

But we'll learn how to do new things here, and the people setting up it will learn how to get it set up better.
And we'll get used to it by and by.
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How do I re-order photos in my Project post, so that a better photo becomes the thumbnail?

EDIT. I figured out how to create a cover photo, now I just want to know how to re-order the photos within a post.
See below. I'd like the work-in-progress photos to be last.

Projects - Sleigh | LumberJocks Woodworking Forum
Click to edit, and you can move them in the order you prefer.

How To Edit Your Showcase

To edit a Showcase, click on your Avatar in the top right-hand corner and select My Showcase.

Click on the title or image of the Showcase that you want to edit.

Once your Showcase opens, scroll down. Above Comments, click on the Kebab (3 vertical dots).

From the drop-down menu that opens, select Edit item.

From here, you will be brought to the editor used to create the Showcase, and you will be able to make changes or add content as needed. Before clicking Save at the bottom, you can add a checkmark to post as an update if you are working on an ongoing Showcase. This will alert any followers to any updates you make to your Showcase projects.
Thanks Cricket.
But I still don't know how to move the photos once I'm in the editor. How does one move the photos?
I was only able to move the photos if I had two showing, then left-click-drag one to the right side of the other, whereupon the editor would place the one being dragged to the right below the bottom one, and thus, kind-of leap-frog it down the page. I tried to left-click-drag it down the page, but it then the editor displayed the "can't do this" symbol (circle w/ slash through it).
It would help if there were more specific instructions on HOW to move the photos once we're in the editor.
Is there any way the resolution on showcase thumbnails can be increased?
Ever since the the forum software changed, they're so fuzzy and unappealing.
I'm guessing that's one reason why response totals are so low these days. Used to be we'd get somewhere between 8-15 responses on most really nice projects.
Now If we get 2-3 responses we're lucky.
The issue happens when a rectangle-shaped image is used for a square thumbnail. One thing that I have found helps is using a square image for your cover photo.
View attachment 3865230
Thanks Cricket!
Making the image square helps immensely. Noted for future reference. Thanks for the help.
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