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i have the granite top one it's been a good saw for me even when the center piece broke steel city replaced with one call and less than a week had new steel center part instead of granite replaced GREAT CUSTOMER SERVICE
 

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Discussion Starter · #7 ·
It s a good saw.
I almost bought it, but overall I prefer the Delta 36-725, especially the fence.
HD will match, plus save 10% with discount gift cards.

- jacquesr
Regarding price matching, HD said the following via email:

"Hello Mr. Me….,

Our online competitors are:

Menards
Lowe's
Amazon
Best Buy
Walmart
Sears
h.h.gregg

If you find a lower price at one of our competitor's we will match it and and beat it by 10%.
We do not match sale items. We will match their original price and beat it by 10%.
If you have need of any further assistance please respond to this e-mail or call the telephone number listed below.
Your Home Depot Customer Care reference number is XXXXXX

Sincerely,

The Home Depot
Resolution Expediter - Email Resolution Team
2455 Paces Ferry Road / B-3
Atlanta, GA 30339
Phone: (770) 433-8211 or 1-800-654-0688, (Ext. 76014)
Hours: Mon, Tues, Wed and Fri 11:00 AM- 8:00 PM, Sat 9:00 AM - 5:30 PM

Original Message Follows:
------------

HD,

Thank for your reply, but I did not read that from you price match policy.

So which are your competitors?

---Original Message---
From: THD Customer Care [mailto:[email protected]]
Sent: Wednesday, December 17, 2014 10:50 AM

Subject: The Home Depot: Rebates Ref#XXXXX

Hello Mr. Me,

Thank you for contacting The Home Depot Customer Care regarding your price match inquiry.

The online website you sent for Woodcraft shows the Steel City 10"
Contractor Saw with Cast Iron Top on sale for $584.10.

The unit sales for $809.99 at The Home Depot.com. However, Woodcraft is not one of our competitors.

We only price match with our competitors online price as apposed to every merchandising store.

The $584.10 would appear to be a good deal. I apologize for any inconvenience this has caused.

If you have need of any further assistance please respond to this e-mail or call the telephone number listed below.

Happy shopping!

Sincerely,

The Home Depot
Resolution Expediter - Email Resolution Team
2455 Paces Ferry Road / B-3
Atlanta, GA 30339
Phone: (770) 433-8211 or 1-800-654-0688, (Ext. 76014)
Hours: Mon, Tues, Wed and Fri 11:00 AM- 8:00 PM, Sat 9:00 AM - 5:30 PM"

-End
 
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