Reviews: Woodcraft Customer Support

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Excellent customer support for a lost package

Excellent customer support for a lost package

08-07-2012 10:11 PM by bobasaurus | 6 comments »

I ordered a few lathe tools from Woodcraft during their last sale, and was excited when I checked the tracking number at work and the box had been delivered. But then I got home and the package was nowhere to be seen. It either got lost or stolen, and it was pretty frustrating… never happened to me before at my house, and I’ve ordered tons of packages. I didn’t hold out much hope to get my items or money back, but I tried emailing Woodcraft’s customer service anyway...

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