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Rikon 70-220VSR Midi Lathe

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Review by woodchipsron posted 01-09-2019 11:14 PM 2117 views 0 times favorited 7 comments Add to Favorites Watch
Rikon 70-220VSR Midi Lathe No-picture-s No-picture-s Click the pictures to enlarge them

Bought this new from Woodcraft on 5/1/2018. Worked absolutely wonderful for a few months – weekend wood turner projects. Started experiencing some delayed starting and inconsistent rpm on motor after about 5 months. Called and spoke to Rikon and they acknowledged that they have a motor problem in some of these – specifically the brush/armature interface. They were very nice about it and indicated that a new motor is forthcoming at no charge but have to wait up to 3 months before arrival. This is why only 2 stars – would have expected that they sold enough of these to have new motors on order and located in anticipation of having to stand by the product. Owning this machine for 8 months and then be shut down for 3 months is tough to accept.




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woodchipsron

2 posts in 283 days



7 comments so far

View Wildwood's profile

Wildwood

2742 posts in 2646 days


#1 posted 01-11-2019 09:38 AM

Sorry to hear going to take so long to get replacement motor, hope that one last forever.

Today’s woodworking machines all about how many fit in a shipping container doesn’t leave room for spare parts. Rikon not the only machine importer with lack of spare or replacement part inventory.

-- Bill

View mnguy's profile

mnguy

288 posts in 3909 days


#2 posted 01-11-2019 02:47 PM

I have the same lathe, bought ~3 years ago. I like the lathe very much, but I went through 2 bad speed controllers before getting one that is holding up. Rikon was very helpful, sent the replacements quickly and w/o charge. Of course, the downtime sucks and replacing the components is seldom quick and easy.

It might be telling how they offer more value than many brands on their tools. Overall quality and fit and finish on the metal / mechanical parts is quite good, but they seem to be sourcing the electrical / electronic components from lower cost and lower quality vendors. They need to figure this out or their brand is going to suffer. We might buy on what we see, but our experience is much more about the functionality and longevity of what we can’t see.

View Tim Dahn's profile

Tim Dahn

1590 posts in 4076 days


#3 posted 01-11-2019 03:48 PM

Hopefully they under promise and over deliver, 3 months is a long wait especially when it has been a known problem. You might want to call, ask to speak to management and let them know you will be there “new friend” until resolved. Also call Woodcraft and ask them to apply pressure.

-- Good judgement comes from experience and experience comes from poor judgement.

View Andre's profile

Andre

2801 posts in 2317 days


#4 posted 01-11-2019 05:18 PM

I looked at that Lathe, actually was on my way to buy one after Lee Valley started carrying them, but KMS Tools opened a new store right across the street and there grand opening special on a King 12” X 18” VS came home with me instead, along with a chuck and some chisels for about the same price? No regrets so far, had to tighten the belt after I got it set up about only thing I have had to do to it!

-- Lifting one end of the plank.

View michelletwo's profile

michelletwo

2783 posts in 3527 days


#5 posted 01-16-2019 03:34 PM

had the same issue with a bandsaw. the start capacitor went out in a month. They sent me a new one immediately, but it required taking the dang bandsaw apart to fix it. They knew they had issues with the capacitor, yet didn’t change them before they sold them. They sent out machines with the defect and expected us to do the repairs. Not cool. But the new capacitor has been just fine and the bandsaw is a very good one . Annoying certainly, but appears it is the new way of doing business.

View woodchipsron's profile

woodchipsron

2 posts in 283 days


#6 posted 01-21-2019 02:57 PM

Latest development – Rikon approved a complete trade out of my lathe with one that Woodcraft had in stock at their local store. This came after the good folks at Woodcraft intervened on my behalf to push for a quick resolution. All is well and I am satisfied thanks to the folks at Woodcraft.

View Tim Dahn's profile

Tim Dahn

1590 posts in 4076 days


#7 posted 02-11-2019 11:55 PM

Good on Woodcraft and Rikon…finally.

Glad to hear your back in business.

-- Good judgement comes from experience and experience comes from poor judgement.

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