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Harbor Freight Class Action Settlement

by Lazyman
posted 03-19-2017 01:43 PM


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56 replies

56 replies so far

View Planeman40's profile

Planeman40

1420 posts in 3180 days


#1 posted 03-19-2017 02:11 PM

I have bought at Harbor Freight for years. It has been blatantly obvious to anyone with any sense that the “compare” price is a joke. In fact the entire pricing system was a joke. Sears was doing that for years too in that an item was eternally on “sale”. It was only offered for the “standard” price for short periods of time to enable it to be “on sale” 80% of the time.

All of this to say there is real value to what Harbor Freight sells its tools for. I just ignore the advertising hoopla and watch for a REAL deal which does happen from time to time. Reading the Harbor Freight flyers for me is just entertainment for the most part. And who in the world keeps their sales slips for ten years! An easy settlement decision for Harbor Freight to rid itself of this suit. I’ll bet only 1 out of 100 or probably even less can take advantage of this settlement and even then for only a paltry amount.

-- Always remember: It is a mathematical certainty that half the people in this country are below average in intelligence!

View shipwright's profile

shipwright

8320 posts in 3217 days


#2 posted 03-19-2017 02:28 PM

I, for one won’t be taking advantage of this opportunity. I am a big fan of Harbor Freight and don’t feel that they owe me a thing. In fact I owe them.
When I buy a tool (or anything else) I base my decision on whether I think the item is worth the asking price – to me.
In the case of Harbor Freight the answer has most often been Hell Yes!
I have a lot more respect for Harbor Freight than I do for some opportunist who has found a way to take advantage of a good company’s “misleading” advertising. If he believes everything he reads in ads, ........
Enough. Rant over.

-- Paul M ..............the early bird may get the worm but it’s the second mouse that gets the cheese! http://thecanadianschooloffrenchmarquetry.com/

View wunderaa's profile

wunderaa

248 posts in 2622 days


#3 posted 03-19-2017 03:42 PM

While I appreciate the poster making everyone aware, I am with shipwright. I don’t feel owed anything by Harbor Freight. My purchases were based on perceived value at the point of sale, nothing more. I also agree this practice of comp pricing is deceptive across retail though. Buyer beware. Evaluate the product you’re purchasing on its own merit, not on some claim of discount.

View jimintx's profile

jimintx

917 posts in 2004 days


#4 posted 03-19-2017 03:49 PM

Well, it is interesting to read what kind of silliness can come out of our heralded court system, so in that sense i appreciate this thread.

Now – all three people that posted above are exactly describing my feelings.
Document my purchases? Ha!

I am just happy to have found Harbor Freight in Houston a few years back, and all that is available there.

-- Jim, Houston, TX

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Carloz

1147 posts in 1011 days


#5 posted 03-19-2017 04:04 PM

Ambulance chasers and their puppets.

View ArtMann's profile

ArtMann

1396 posts in 1235 days


#6 posted 03-19-2017 04:09 PM

Just keep in mind what groups or individuals appointed or elected these judges throughout the years and vote accordingly.

View patcollins's profile

patcollins

1687 posts in 3284 days


#7 posted 03-19-2017 04:30 PM

We did far worse in the grocery store meat and seafood dept, we would raise the price and put $1 off coupon on the package making the price higher and people couldn’t get enough of whatever we did this to.

View jimintx's profile

jimintx

917 posts in 2004 days


#8 posted 03-19-2017 04:36 PM

I am confident that the price movements we all see in many places, and maybe some of us carry out, fall into the broad classification of “Marketing”.

Who really believes the MSRP on a new car or truck, for example?

-- Jim, Houston, TX

View AZWoody's profile

AZWoody

1452 posts in 1643 days


#9 posted 03-19-2017 04:37 PM

Thank the lord you all saved receipts. Now you will get 10 cents instead of 2 cents…

View Robert Brown's profile

Robert Brown

151 posts in 3111 days


#10 posted 03-19-2017 05:13 PM

I got that email too and decided to do nothing because I did not feel cheated. I have Quicken also. For the purpose of this post, I looked into Quicken. My wife and I both like Harbor Freight. Since 2005 we have spent $6113.92 there. $1451.68 of that was spent on the dates involved in the email. I am not embarrassed or ashamed for liking Harbor Freight. I don’t feel they owe me anything. I would miss my store if they closed it.

View Ripper70's profile

Ripper70

1290 posts in 1328 days


#11 posted 03-19-2017 05:29 PM

I have nothing but contempt for those law firms that bring these classless, class action lawsuits against these corporations. The lawyers line their pockets, the plaintiffs get diddly squat and the consumers pay higher prices as the companies are forced to raise prices in order to cover the costs of constantly defending themselves.

I get class action lawsuit notices in my mailbox all the time asking me to add my name to the list of customers who have been “cheated” by these companies. I throw them in the trash where they belong.

-- "You know, I'm such a great driver, it's incomprehensible that they took my license away." --Vince Ricardo

View JRsgarage's profile

JRsgarage

367 posts in 929 days


#12 posted 03-19-2017 06:18 PM

lawyers with nothing better to do than go around looking for easy cashouts because they know most(companies) will settle before court. class action suits are like divorce cases…no one wins except the lawyers!

-- “Facts don't care about your feelings.” ..., Ben Shapiro

View ColonelTravis's profile

ColonelTravis

1976 posts in 2313 days


#13 posted 03-19-2017 06:28 PM



Thank the lord you all saved receipts. Now you will get 10 cents instead of 2 cents…

- AZWoody

Laughing because this is almost always true. But I was part of a settlement in a class action lawsuit in which I had to give no receipts. I was expecting a check of about 10 cents. Check arrived 2-3 weeks ago, ended up being $260.

View JAAune's profile

JAAune

1864 posts in 2736 days


#14 posted 03-19-2017 06:44 PM

I got the email and deleted it. It’s just more shenanigans by leeches in suits wanting easy money. I don’t buy a lot from Harbor Freight but the few purchases I made were based upon price vs. value and not upon decisions guided by colorful marketing brochures.

I’m sure the lawyers will happily divide up my share of the loot between them. A few years ago I got an unsolicited check for some cents out of an eBay class action lawsuit and pitched that in the trash.

-- See my work at http://remmertstudios.com and http://altaredesign.com

View playingwithmywood's profile

playingwithmywood

444 posts in 2016 days


#15 posted 03-20-2017 04:10 AM



I, for one won t be taking advantage of this opportunity.

- shipwright

I will not either the last thing I would ever want is for them to go out of business or raise their prices

I am not surprised this is happening after California went after other companies doing that same

View playingwithmywood's profile

playingwithmywood

444 posts in 2016 days


#16 posted 03-20-2017 04:14 AM


lawyers with nothing better to do than go around looking for easy cashouts because they know most(companies) will settle before court. class action suits are like divorce cases…no one wins except the lawyers!

- JRsgarage

do you want to fix many problem in America at once well we need to graduate more doctors than lawyers… stop giving student loan money to people attending law school and divert all the money saved for people going to be healthcare workers then we would have less wasteful regulation and more affordable healthcare all at once

View OldCoach's profile

OldCoach

51 posts in 1294 days


#17 posted 03-20-2017 04:22 AM

I will not participate either. I have never felt cheated by Harbor Freight on any purchase I have ever made. My decision is made on need vs. cost, and usually H-F has the item needed at the lowest cost…period. This is a hobby for me and I do not need professional quality tools. H-F is a lifeline for guys like myself and I am glad they are close by. And if I don’t want to make the 60 mile round trip, I can order online for $7 shipping. These suck-ass lawyers can stuff their lawsuit!

-- Play cowboy on weekends and make sawdust in between when not watching football

View dmo0430's profile

dmo0430

66 posts in 1422 days


#18 posted 03-20-2017 12:36 PM

I could be wrong but if it’s class action then don’t they pay that money out regardless of whether or not someone collects. eg if I have $10 Class action by 5 people then I’ll pay each person $2. Conversely if only 4 collect doesn’t the extra $2 either just sit or get split between the 4?

View dhazelton's profile

dhazelton

2838 posts in 2716 days


#19 posted 03-20-2017 01:36 PM

Why anyone would persue this is beyond me as HF is already the cheapest player. But there will be some greedy enough to try and cash in.

I have noticed the packaging getting better and the prices inching up. I suppose that might be their game – wait for the Sears type places to go out of business, take business from real tool sellers and places like Home Depot and Lowes then start charging closer to real retail.

View RustyHacksaw's profile

RustyHacksaw

145 posts in 1683 days


#20 posted 03-20-2017 01:40 PM

The things that sucks is HF will just raise prices a bit to cover this silly suit. No one will win but lawyers.

Whatever, keep on rollin.

View Rayne's profile

Rayne

1209 posts in 1959 days


#21 posted 03-20-2017 02:10 PM

I agree with everyone here. I’m glad to see people have some common sense as no one should ever feel cheated from HF. With their free coupons, low prices, discount coupons, and some great treasures they carry, why the hell would anyone feel the need to cash in on something like this? I actually do have most of my receipts because HF e-mails them to me for every purchase, so I could easily file for this, but it’s not worth it considering the value they offer and making it easy for the average consumer to enter woodworking to see if it’s worth the price of entry, which in my case, very much yes.

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fivecodys

1437 posts in 2055 days


#22 posted 03-20-2017 04:25 PM

Post Deleted

-- When you leave your shop for the night, make sure you can always count to 10.

View Lazyman's profile

Lazyman

3542 posts in 1807 days


#23 posted 03-20-2017 06:06 PM

I expected the sorts of replies above and I appreciate those points of vie. If you don’t feel like you have been cheated, it would be dishonest to participate but I have a slightly different take on it. I personally only discovered HFT about 3 years ago, right after I retired and started setting up a workshop in my garage. In that first year, I definitely felt suckered a few times with purchases before I started realizing which sorts of tools that they sell are just crap and yes, the comp price played a small factor in that. So I feel that I was personally financial harmed and there are enough horror stories out there that I am not the only idiot to get burned. Was I stupid? Probably, but rules are there to protect both suckers and geniuses. The rules and laws are there to create a fair and honest marketplace. One where people tell the truth and stand behind their claims. If they don’t follow the rules there should be consequences.

In most cases, and there are some notable exceptions, HFT avoids direct comparisons against competing products but instead relies upon the comp price to make what to me is mostly just a flat out lie. It would be very easy for them to correct this by simply providing an actual comparison. Note that no one above refuted the assertion that they are mostly advertising misleading price comparisons. So why do they do this? It seems pretty obvious to me that they wouldn’t make these misleading claims if they didn’t think that lying improved their sales and that is the crux of the lawsuit. Make no mistake, they took a calculated (possibly literally) risk that they were less likely to be sued by Joe Lumberjock than Dewalt or Delta. I personally thank those bloodsucking lawyers who take on the financial risk of suing someone on my behalf.

To those of you who think that the reason HFT settled this rather than fight it was because it was cheaper, you are probably correct but perhaps not for the reason that you think. If they had fought this and the court found that they had in fact violated the law, the financial impact could have been much bigger. Probably part of calculated risk all along.

Will I still shop at HFT? Heck yeah! A few of their tools are great bargains.

I realize that responding to this is like poking a hornet’s nest, especially for some of the less tactful (tolerant?) members of this community, so let me just say that I won’t respond further so they won’t get their jollies by getting a response from me. While I already called myself an idiot, I am not a fool. I usually let people make themselves look like idiots. They won’t need any help from me.

-- Nathan, TX -- Hire the lazy man. He may not do as much work but that's because he will find a better way.

View AZWoody's profile

AZWoody

1452 posts in 1643 days


#24 posted 03-20-2017 06:26 PM

Why would you feel suckered? All it takes is a little research to find out which items are worthless and which are gems.

They are actually one of the few websites I have seen that will highlight the best negative review as well as only the good ones. It’s right there on each item and just googling any item and you will find plenty of reviews. Not knowing what you’re getting, whether Harbor Freight or any company is pretty hard to do in this day and age of the internet.

Mind you, even with the good things, there will still be some items that slip through the cracks of QC but, what do you expect at the prices you pay?

View FancyShoes's profile

FancyShoes

592 posts in 1783 days


#25 posted 03-20-2017 06:27 PM

I cant stand the cheap non quality items that come from harbor freight. I would not waste one cent there!

I cant stand that store, wish they would get shut down for selling crap.

View BurlyBob's profile

BurlyBob

6266 posts in 2685 days


#26 posted 03-20-2017 06:35 PM

It’s so nice to see others feel the same as I about Attorney’s. Having spent a sizable portion of my work life in the criminal justice field I have a very negative opinion of the legal profession. I’m convinced the first class they take in lawyer school is Lying 101.

During the course of my career I’ve collect numerous jokes about Shyster’s. In the end I learned there are only 2 true atty jokes, the remaining are the truth.

View MrUnix's profile

MrUnix

7405 posts in 2618 days


#27 posted 03-20-2017 06:53 PM

I can’t imagine how the ‘comp at’ price could play any part of my purchase decision, or have any bearing on it one way or the other… let alone be upset that it may not be completely accurate. I do ‘compare’ the price to other retailers though. If I see the exact same item being sold elsewhere for a lot more, it’s a no brainer. Example: The same $10 HVLP gun at HF sells at my local auto parts store for $49 (just a different color). Or, I got a 1000g digital scale (US made!) for $9, while the exact same scale was selling on Amazon for $35, which was the cheapest I found elsewhere. What the thing used to sell for at HF doesn’t even enter the equation.

Stupid lawsuit IMO.

Cheers,
Brad

-- Brad in FL - In Dog I trust... everything else is questionable

View bandit571's profile

bandit571

23182 posts in 3103 days


#28 posted 03-20-2017 08:47 PM



I cant stand the cheap non quality items that come from harbor freight. I would not waste one cent there!

I cant stand that store, wish they would get shut down for selling crap.

- FancyShoes


My guess is that you have never even BEEN inside the store….unless with a paper bag over your head….

-- A Planer? I'M the planer, this is what I use

View Jack Lewis's profile

Jack Lewis

450 posts in 1497 days


#29 posted 03-20-2017 10:59 PM

Isn’t the same selling practices used by almost every company? Sell everyday at one price, Mark the MSRP higher than it ever sells for then put it on sale for more than their everyday price was a few days before. Go buy a car and see if I am not right!

-- "PLUMBER'S BUTT! Get over it, everybody has one"

View bandit571's profile

bandit571

23182 posts in 3103 days


#30 posted 03-20-2017 11:20 PM

Heck, just walk into Walmart every week, and see the same thing…

-- A Planer? I'M the planer, this is what I use

View shipwright's profile

shipwright

8320 posts in 3217 days


#31 posted 03-21-2017 12:35 AM



I cant stand the cheap non quality items that come from harbor freight. I would not waste one cent there!

I cant stand that store, wish they would get shut down for selling crap.

- FancyShoes

I hear ya man. I sure wouldn’t want to make a critical cut like this with a piece of HF junk. ....... wait a minute that is my favourite little router …... from Harbour Freight.

-- Paul M ..............the early bird may get the worm but it’s the second mouse that gets the cheese! http://thecanadianschooloffrenchmarquetry.com/

View playingwithmywood's profile

playingwithmywood

444 posts in 2016 days


#32 posted 03-21-2017 02:31 AM



I cant stand the cheap non quality items that come from harbor freight. I would not waste one cent there!

I cant stand that store, wish they would get shut down for selling crap.

- FancyShoes

tell that to my dust collector that has been running in my shop for years
tell that to my hf hand tools that are just as good as the snap on in my tool box
tell that to the Jacks and Jack Stands that have held many a car and truck in the air

they have way more good stuff than crap but to be fair the higher priced stores sell just as much if not more crap

View Carloz's profile

Carloz

1147 posts in 1011 days


#33 posted 03-21-2017 03:33 AM



... I feel that I was personally financial harmed and there are enough horror stories out there that I am not the only idiot to get burned. Was I stupid? Probably, but rules are there to protect both suckers and geniuses. The rules and laws are there to create a fair and honest marketplace. One where people tell the truth and stand behind their claims. If they don t follow the rules there should be consequences.

In most cases, and there are some notable exceptions, HFT avoids direct comparisons against competing products but instead relies upon the comp price to make what to me is mostly just a flat out lie. It would be very easy for them to correct this by simply providing an actual comparison. Note that no one above refuted the assertion that they are mostly advertising misleading price comparisons. ..

- Lazyman


I am sure pleased that only a couple of posters readily jumped on the opportunity to make an easy buck even that it comes from a not very ethical source.

View jimintx's profile

jimintx

917 posts in 2004 days


#34 posted 03-21-2017 03:28 PM

I like the things I have from HF, and will no doubt buy more. But I do know what the store is, and how their business model works.

For me, it is obvious from the first contact with them. I’d be a little embarrassed to admit that I didn’t understand what the HF business is, and that I somehow thought it was anything else.

This all makes me think about other silly analogies. Like being upset and pursing legal action over the McDonalds 99 cent cheeseburger, because I somehow thought it was the same as a half-pound gourmet burger from a steak house. I know that McD doesn’t say that little burger is the same as one that costs 15 bucks, but if they did – I would not believe it or take it as meaningful.

And yep, to be clear, I do get those little burgers ever-once-in-a—while. But I do not think that McD owes me any refunds.

.

-- Jim, Houston, TX

View 000's profile

000

2859 posts in 1318 days


#35 posted 03-21-2017 04:04 PM

The bigger picture is holding corporations accountable for their advertising practices which are designed to trick consumers into thinking they are getting a better deal.

If corporations were never sued we get screwed every time we walk into a store to buy something. (and we are)
Not everybody is as smart as Lumberjocks and it’s easier to take advantage of “common folk”.
I for one dislike deceptive advertising practices. Regardless of the Corp.

Just my opinion,

View Iamjacob's profile

Iamjacob

48 posts in 3046 days


#36 posted 03-21-2017 06:30 PM

jbay, I came here to say the exact same thing.

These are deceptive advertising practices plain and simple. While “everyone” here may be smarter than the average bear and think this is ok, it’s not and the judge in this case agrees.

You may not like lawyers or class action lawsuits but they both serve a purpose. If a large company decides to start stealing a few cents from every customer on every transaction it could work out to be millions of dollars. It’s not worth a single customer to bring litigation and this is where a class action suit comes in.

Lawyers win big in these cases because they do all of the work and usually put up the funding for the case in the beginning.

View MinnesotaSteve's profile

MinnesotaSteve

54 posts in 1311 days


#37 posted 03-21-2017 07:33 PM

I’m sorry, but I can’t defend corporations using deceptive marketing practices. They’re obviously doing it because it works at scamming customers.

View William Shelley's profile

William Shelley

609 posts in 1889 days


#38 posted 03-21-2017 09:30 PM

I skimmed the thread so I apologize if someone already mentioned… but you guys seem to be forgetting the BIG deceptive practice that HF does:

“20% off ANY ONE ITEM!” coupons, that only work on about 1/3rd of their inventory.

It pisses me off to no end. The few times I’ve tried to use a 20% off coupon on a higher ticket item, it wasn’t allowed and instead I ended up getting 20% off on something stupid like a $3 tape measure or a $10 pack of sawzall blades or something. The cashier stated that “the computer does it automatically” when they scan the coupon and that they have no control over which item gets the discount. It’s a total bait-and-switch operation they’re running with the coupons they mail out to everyone.

-- Woodworking from an engineer's perspective

View bandit571's profile

bandit571

23182 posts in 3103 days


#39 posted 03-21-2017 09:44 PM

I guess it pays to actually READ the coupons? Each will be for a certain item in the store. I get their email flyers all the time, and if I so chose, I can print out the coupon that goes with the sale item. Just how to read what they go to, is all the work you need to do.

Been “Bait & Switched” by car dealers ( Once, then I knew better) Wallmart does it every week. Nothing new. Even in a Grocery Store it is the same thing.

-- A Planer? I'M the planer, this is what I use

View MrUnix's profile

MrUnix

7405 posts in 2618 days


#40 posted 03-21-2017 09:47 PM

but you guys seem to be forgetting the BIG deceptive practice that HF does:

“20% off ANY ONE ITEM!” coupons, that only work on about 1/3rd of their inventory.
- William Shelley

I’ve never had a 20% off coupon declined… or a 25% off one either. And the items it will not work for is clearly indicated on the coupon. I find that hard to claim as being deceptive.

Cheers,
Brad

-- Brad in FL - In Dog I trust... everything else is questionable

View Iamjacob's profile

Iamjacob

48 posts in 3046 days


#41 posted 03-21-2017 09:56 PM

The only issue that I have ever had with a 20% coupon is if you are trying to use it on a coupon price.

They commonly put out a coupon for the ever popular dust collector at like $129 (or something close) and they won’t let you use a 20% coupon on top of that price, which is totally fair and noted on the coupon. This also goes for all of the other coupon prices so depending on what you’re buying, the 20% may come off of a $10 item.

View Ray D's profile

Ray D

33 posts in 1611 days


#42 posted 03-21-2017 11:17 PM

I didn’t read the whole thing because it really doesn’t interest me. I do however get those that say you qualify your purchase based off the price being right and I agree. However, it looks like the suit is more about false sale prices based off inflating the price prior to lowering it for sale. That is illegal no matter who it is. Maybe I’m wrong and should’ve read further. Ha!

-- Ray - Minooka, Illinois

View Tennessee's profile

Tennessee

2901 posts in 2934 days


#43 posted 03-21-2017 11:51 PM

I am with shipwright.
I don’t feel that HF ripped me off for anything.
I can count on one hand and have fingers left over on the items that I bought from HF that did not meet my standards over the last two decades, understanding that HF standards are a bit lower than say, an extremely high priced Woodcraft store.
I would site “Wood River” products as a ripoff more than anything I ever bought from HF.

Some examples from HF might include the $2.99 6” bar clamp, (of which I own about 40), the $9.99 HVLP spray gun, (I own two), the $18.00 18 gauge nailer/stapler, (again I own two and which I had to lend to my roofers, both of them to shoot staples, while I cleaned and repaired their Bostitch units). Sheesh…

No, even my little HF lathe, which I bought to get into pens, did exactly what it was supposed to do, until I got sick and tired of doing belt changes and upgraded, not the fault of the lathe.

Not interested in taking more money from what to me is one of the great bargains left in tools, as long as you understand the quality and know how to look for the good stuff…

-- Tsunami Guitars and Custom Woodworking, Cleveland, TN

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BenDupre

718 posts in 907 days


#44 posted 03-22-2017 12:13 AM

Everyone does this. Ever buy Christmas candy for 50% off on Dec 26? Amd pay $0.05 more than Dec 24? Anyone remember what happened when JC Penney decided to advertise honest prices? Customers revolted and almost put them out of business. I have given that store probably a thousand dollars for mostly crap that just barely does the job. When i get something good from them like my lathe, sander, clamps, and calipers i am surprised. If i can save another 10% filing a claim you better bet ill take it. Only reason i ever walk in that store is to get something cheap. No one is going to make out like the lawfirm though.

-- The problem with communication is the illusion that it has occurred. – George Bernard Shaw

View MT_Stringer's profile

MT_Stringer

3183 posts in 3650 days


#45 posted 03-22-2017 01:18 AM

I am not messing with the law suit thing. Too much hassle for such little return.

I understand their way of advertising, as everyone should that has half a brain.

I have shopped HF on numerous occasions. Nailers, clamps…more clamps…just can’t get enough of those F style clamps…and they have never failed me.

Bench vise – check.
Some hand tools – metric wrenches, mallets, etc. Acid brushes for gluing my projects. And numerous other items.

I am sure I will be going back when the time comes. Have coupon in hand…on my way! :-)

-- Handcrafted by Mike Henderson - Channelview, Texas

View bbrown's profile

bbrown

246 posts in 3972 days


#46 posted 03-22-2017 10:42 AM

What ‘Shipwright ’ said. Agree completely.

The law profession is 90% corrupt to the core and only functions to kill, steal, and destroy all that is good, right and true. Strong opinion, but I’ve seen too much in my 30 years as an anesthesiologist.

I used my HF $15 angle grinder yesterday for 3 hours, roughing out eagle carving blanks. I could have bought another brand for $75 and it would not have served me any better….

I love Harbour Freight.

—Bill

-- Bill Micah 6:8

View Dan Krager's profile

Dan Krager

4360 posts in 2653 days


#47 posted 03-22-2017 02:14 PM

Bbrown, take that angle grinder apart and repack the gear box full of high temp grease. As with almost any tool like that, it is shipped with almost no lube and they tear themselves up quickly. It will then last until the brushes wear out…and you should watch to be sure you replace them before they need it. It will last a lifetime of medium duty use.
HF has it’s place and I’ve gotten good value from time to time. Like everywhere else, it’s buyer beware. Sellers don’t usually look out for the interests of the buyer.

DanK

-- Dan Krager, Olney IL http://www.kragerwoodworking.weebly.com An optimist believes we live in the best of all possible worlds. A pessimist fears this is true.

View William Shelley's profile

William Shelley

609 posts in 1889 days


#48 posted 03-22-2017 03:29 PM



but you guys seem to be forgetting the BIG deceptive practice that HF does:

“20% off ANY ONE ITEM!” coupons, that only work on about 1/3rd of their inventory.
- William Shelley

I ve never had a 20% off coupon declined… or a 25% off one either. And the items it will not work for is clearly indicated on the coupon. I find that hard to claim as being deceptive.

Cheers,
Brad

- MrUnix

Don’t you find it frustrating that the words “Any single item” is tied up with a huge list of exclusions? That’s a classic bait-and-switch scheme.

-- Woodworking from an engineer's perspective

View jimintx's profile

jimintx

917 posts in 2004 days


#49 posted 03-23-2017 05:49 AM

I doubt any one likes coupon exclusions but almost every coupon has them, from the grocery store to the local hardware store, to the sporting goods store, and on and on.

But despite not lying them, such exclusions are not “bait and switch”. The coupon tells you in writing, what the coupon is good for, and what it cannot be applied to.

Bait and switch techniques are to advertise something for sale – and that thing may not even be available – to get you into the store. But once you are in the store, begin showing you other items instead of the one advertised, with the intent of switching you to a different item.

.

-- Jim, Houston, TX

View patcollins's profile

patcollins

1687 posts in 3284 days


#50 posted 03-26-2017 04:51 PM


but you guys seem to be forgetting the BIG deceptive practice that HF does:

“20% off ANY ONE ITEM!” coupons, that only work on about 1/3rd of their inventory.
- William Shelley

I ve never had a 20% off coupon declined… or a 25% off one either. And the items it will not work for is clearly indicated on the coupon. I find that hard to claim as being deceptive.

Cheers,
Brad

- MrUnix

Don t you find it frustrating that the words “Any single item” is tied up with a huge list of exclusions? That s a classic bait-and-switch scheme.

- William Shelley

Would you rather them list every single item that you can use it for? THat would be one long list.

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