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Jet 1221vs problem

by 140grit
posted 06-11-2019 01:19 PM


18 replies so far

View Hockey's profile

Hockey

182 posts in 1327 days


#1 posted 06-11-2019 02:04 PM

First, call Jet. The customer service is excellent. It would appear that the 5 year warranty is still in effect, assuming the 5 year warranty period was offered in 2015. Mine works great; but, it is only a little over a year old.

View 140grit's profile

140grit

9 posts in 860 days


#2 posted 06-11-2019 06:20 PM

Thanks Hockey. The two numbers they post on their home page are “not in service at this time”
I’ll keep trying.

View Kirk650's profile

Kirk650

680 posts in 1663 days


#3 posted 06-11-2019 07:06 PM

No problem with mine so far.

View 140grit's profile

140grit

9 posts in 860 days


#4 posted 06-11-2019 11:10 PM

I would be okay with just an on off switch and change the belt/pulley for rpm speeds by hand, but the motor is weird, there are two wires coming out of the side of the motor and plugged into the switch terminals. The motor hums but does not spin when plugged into 110v
Does anyone here know if the vs switch can be bypassed somehow and use the motor with an on off switch?

Still can’t get through on the phone to jet.

View Hockey's profile

Hockey

182 posts in 1327 days


#5 posted 06-12-2019 12:07 AM

Do you have your manual still? That may tell you whether it is still under warranty.

View Hockey's profile

Hockey

182 posts in 1327 days


#6 posted 06-12-2019 12:18 AM

Just found a manual online for the Jet 1221VS with edition date of 12/2014, and it shows a 5 year warranty on woodworking machinery.

View 140grit's profile

140grit

9 posts in 860 days


#7 posted 06-12-2019 01:46 AM

Right…I found that too. I’ll try in the morning again to get through to jet.
If they will warrant the switch I’ll be surprised.. like I said though I don’t think they owe me. Ive put a lot of hour on this and its been a good lathe.
Maybe I can fgr a way to bypass the fancy stuff.. switch that is

Thanks Hockey

View Wildwood's profile

Wildwood

2907 posts in 3049 days


#8 posted 06-12-2019 09:54 AM

Think your asking for trouble trying to by-pass on & off switch. Would wait till get hold of tech rep explain your problem even if part not under warranty. While understand your problem posted don’t have any idea how to fix it.

Have Jet 1642, long story short lathe slowed down by itself and finally didn’t run. Called and tech rep told me needed new on off switch, so ordered one cost me $60 and took me less than an hour to fix! That was four or five years ago and my lathe was out of warranty.

Bottom line whether in or out of warranty will might save from having to buy new lathe.

-- Bill

View 140grit's profile

140grit

9 posts in 860 days


#9 posted 06-12-2019 12:16 PM

Wildwood your story is encouraging. I emailed them this morning, we’ll see how it goes. Still can’t get through on the phone????

However, I ordered a new one yesterday off Amazon about 80 bucks cheaper this time!

View Hockey's profile

Hockey

182 posts in 1327 days


#10 posted 06-12-2019 01:26 PM

Calling will be better than an email. I will PM you with the number I have used. In fact, I just tried it and it got me to a holding position for tech support.

View 140grit's profile

140grit

9 posts in 860 days


#11 posted 06-12-2019 03:24 PM

Thanks again Hockey.
I’ve had good luck with Jet in the past, I think their busy

View pottz's profile

pottz

12271 posts in 1899 days


#12 posted 06-12-2019 03:47 PM

ive had one for a few years now and never had any problems,i love their tools.it would be worth getting it fixed.i buy most of my parts from e replacement parts,there fast and have great service.good luck.

-- working with my hands is a joy,it gives me a sense of fulfillment,somthing so many seek and so few find.-SAM MALOOF.

View 140grit's profile

140grit

9 posts in 860 days


#13 posted 06-12-2019 05:22 PM

Well well well…...just got off the phone with JET and I should have the replacement part in a couple days, said they’re going to make it ez and send the entire switch assembly…
Should arrive about the same time the new lathe shows up..

Sooo…..I’ll just formally introduce myself to the lumber jock group as “BIG DUMMY”!!!!

It’s hell to get old :)

View pottz's profile

pottz

12271 posts in 1899 days


#14 posted 06-12-2019 06:14 PM



Well well well…...just got off the phone with JET and I should have the replacement part in a couple days, said they’re going to make it ez and send the entire switch assembly…
Should arrive about the same time the new lathe shows up..

Sooo…..I’ll just formally introduce myself to the lumber jock group as “BIG DUMMY”!!!!

It’s hell to get old :)

- 140grit


not at all thats why i love this place you can always get the help you need so dont ever be afraid to ask.amd welcome.

-- working with my hands is a joy,it gives me a sense of fulfillment,somthing so many seek and so few find.-SAM MALOOF.

View Hockey's profile

Hockey

182 posts in 1327 days


#15 posted 06-12-2019 07:10 PM

Cool. Nothing wrong with 2 lathes. Glad that Jet’s customer service came through. My experience with Jet customer service has always been great.

View 140grit's profile

140grit

9 posts in 860 days


#16 posted 06-15-2019 11:04 PM



First, call Jet. The customer service is excellent.

- Hockey

I just received the entire switch assembly from Jet today. gotta tip my hat to these guys..

View Hockey's profile

Hockey

182 posts in 1327 days


#17 posted 06-15-2019 11:37 PM

First, call Jet. The customer service is excellent.

- Hockey

I just received the entire switch assembly from Jet today. gotta tip my hat to these guys..

- 140grit

Yeah, they are excellent. I messed something up on mine (newbie mistake) and they offered to send me a new part which was a rather expensive one. I didn’t even have to ask for it. They even sent me some extra stuff. I was so impressed with the customer service that I ended up buying another Jet lathe in addition to my 1221vs, the 1640 EVS. Both are great lathes that I know are backed by excellent customer service. I use them both regularly.

Now I am considering the newer Jet bandsaw, the steel frame 14”. If I get a new bandsaw, that will be the one.

View 140grit's profile

140grit

9 posts in 860 days


#18 posted 06-16-2019 01:43 AM

Well in all my years (65) I’ve never had much luck with warranty claims, hthis a first.

I’m thinking I’ll use the old lathe as a roughing tool. The power company cut 8-25 yr old Bradford pear trees down that guarded the entrance to my driveway but are actually subject to their right-of-way. They cut everything in 3 ft lengths, I stacked them on pallets and shrink wrapped everything and stored dry.. my thinking is to slow the drying and checking, we’ll see…in the past I’ve cored a one inch holes through 8” slugs and it seems to stop the checking. The Bradford pear is a pretty nice looking wood….I’ll never use it all :)

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