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All Replies on What's acceptable for a new saw that looks alittle used?

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View GettingDusty's profile

What's acceptable for a new saw that looks alittle used?

by GettingDusty
posted 09-16-2018 12:32 AM


4 replies so far

View Rich's profile (online now)

Rich

4803 posts in 1067 days


#1 posted 09-16-2018 12:56 AM

This comes up from time-to-time. Basically, I trust Home Depot, I don’t trust the scumbags that rip them off (and we’ve had LJs admit to doing just that in other threads).

The common scenario is using their generous return policy as a free tool loaner service. Someone buys a tool, uses it, wipes it clean and puts it back in the box and returns it for a full refund. It happens all the time.

I bought a brad nailer there many years ago. When I got it home, the item in the box wasn’t just lightly used, it looked like it had been abused on a job site for a couple of years. Again, some a-hole bought a new one, put that one in the box and returned it counting on the fact that no one would bother looking.

Regarding your situation. You just spent a lot of money. It’s likely that the saw is in perfect working condition, but if you’re not satisfied with it, return it for a new one.

-- There's no such thing as a careless electrician

View Lazyman's profile

Lazyman

3872 posts in 1865 days


#2 posted 09-16-2018 01:26 AM

By dust, I assume you mean saw dust? That means it was used, which could mean that it was returned because there is a problem with it. I would box it up and return it. If I buy new, it ought to be new. I certainly don’t want to have to figure out if there is some sort of problem with it.

BTW, there are a few high end tool makers that actually do test their tools before shipping them to customers. Dewalt is not one of them.

-- Nathan, TX -- Hire the lazy man. He may not do as much work but that's because he will find a better way.

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GettingDusty

5 posts in 391 days


#3 posted 09-16-2018 10:01 PM

I appreciate the info. This dust looks more like general shelf dust…grayish, mostly fine but some larger, layered on every part. It seems like after it was built & protected for the customer, the protective plastic was then taken off (this was done for some reason), something happened (used? returned? refurbished?), it sat unboxed to collect a lot of dust, then someone put gobs of different lubricants or other on the sliding rails, deck and elsewhere, wiped some of that up but left a lot on the rails (good), put the whole dusty gooey saw in a box & sold it to me. I wish it was saw dust, then I’d know for sure. Good point about it might have been used then returned. That’s one of the reasons why I’m trying to figure out how I can tell if it’s slightly used or refurbished. I could buy another, but who knows what that shows up like. This is type 2, so it doesn’t work with the laser guide, but I guess an above light does fit. What a hassle I shouldn’t have to deal with.

View Lazyman's profile

Lazyman

3872 posts in 1865 days


#4 posted 09-17-2018 11:35 AM

It is possible that it was a display model which may be worse in my book than someone just “borrowing” the saw and returning it. Display models often get abused pretty badly sitting out at a Home Depot and they are often missing small parts and knobs. If you decide the condition looks ok enough on the surface to not want to hassle with return and reorder, test the heck out of it and make sure that every adjustment works and you can set it square and tight. You might want to read some of the negative (1, 2 and 3 star) reviews on Amazon and other online stores and make sure that none of the things that they commonly complain about are a problem on this one.

-- Nathan, TX -- Hire the lazy man. He may not do as much work but that's because he will find a better way.

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