Reply by Don W

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Posted on Bad Experience at Woodworkers Supply

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Don W

19295 posts in 3023 days

#1 posted 12-28-2013 01:39 PM

It amazes me were customer service for these larger companies have gone. I’ve had my car insurance through Met life for 35 years. My wife hit a deer an did about $3500 worth of damage to her car. We discovered we didn’t have rental coverage, it took forever to get an adjuster so the body shop could start work and the rep on the phone was was an absolute a$$. Our 35 year relationship has ended. Is the new company any better? Probably not, but its different any how.

Has the general idea it’s cheaper to keep a customer than find a new one changed?

I hope you find a decent sander. I agree it shouldn’t be such a struggle to spend your money.

-- - Collecting is an investment in the past, and the future.

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