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Ridgid JP0610 Jointer Discontinued?

9K views 30 replies 12 participants last post by  JohnDon 
#1 · (Edited by Moderator)
Does anyone know if the Ridgid 6 1/8 Jointer/Planer has been discontinued? On their website, they show a link to buy it, but it goes to a dead page at Home Depot, and HD doesn't seem to carry it anymore. Is it still available anywhere?
 
#2 ·
Same one has been sold under many brands.
https://www.ridgid.com/us/en/jointer-planer though it says " not currently available" Could be either sold out and TTI has not made another batch, or maybe after all these years, they did. Somehow, that would not make sense. Small differences between the early Emerson and late TTI versions. ( head diameter) I would contact Ridgid or TTI directly. HD won't know.

It looks like the 6 inch class all use the same castings, but either the long tables ( Powermatic and Baleigh) or short, and either lever or wheel for infeed height.
 
#6 ·
Most of these tools are made in batches. So, between batches is a wait. As it is a very popular tool, could likely be the batch ran out so you wait until it is scheduled again. Quite common on WEN tools. They keep costs low by not having large inventory on hand.
 
#7 ·
I spoke to a Ridgid rep a couple of weeks ago about when this jointer would be available again, but even they couldn't give me any information on when or if it would be back in stock.

I checked on home depot's canada website and this jointer is still available there. I'm not sure what that means for future U.S. prospects.
 
#11 ·
I am curious as well…without a jointer and using a sled and thickness planer to flatten.

- BigMig
I have used this method for a while now with a DW735. I have found that I can get boards pretty flat, but not as flat as I'd like. So, I'd say it depends on what your flatness requirements are. It may be possible to achieve a better result with a larger floor-standing planer.
 
#12 ·
Jointing with a planer will depend about 99% on the accuracy of the sled you use, and how well you shim out each individual piece of wood. As you've found it is doable, but not a perfect result. A jointer ignores the low spot, and just removes high spots until it's either flat, or the board is gone. :)

Wasn't long ago there were many lower priced jointers. They are disappearing, and now with the rise in used tool sales, gone.

Seems jointers have become small space tools, most of the growth is on benchtop models the last few years. Not sure about availability?

https://www.rockler.com/rikon-20-800h-8-helical-style-bench-top-jointer?country=US&sid=V91041&promo=shopping&utm_source=google&utm_medium=cpc&utm_term=&utm_content=&utm_campaign=PL&tid=pla&utm_source=bing&utm_medium=cpc&utm_campaign=(ROI)_Shopping_-_All_Products&msclkid=4116b70d4bc21159e2e7d761e2081837

https://cutech.tools/collections/jointer

https://www.amazon.com/dp/B0855RZPYT/?tag=best-benchtop-jointer-20&th=1
 
#14 · (Edited by Moderator)
Jointing with a planer will depend about 99% on the accuracy of the sled you use, and how well you shim out each individual piece of wood. As you ve found it is doable, but not a perfect result. A jointer ignores the low spot, and just removes high spots until it s either flat, or the board is gone. :)
Good points. Earlier I only discussed my dissatisfaction of the final result with a planer sled, but the tediousness of shimming each board adequately gets old really fast. Also, a sled that can handle boards over about 4 feet long starts to get really cumbersome. So you're essentially limited to board lengths a benchtop jointer could handle.

Wasn t long ago there were many lower priced jointers. They are disappearing, and now with the rise in used tool sales, gone.

Seems jointers have become small space tools, most of the growth is on benchtop models the last few years. Not sure about availability?
I've been searching for a used 6" floor standing jointer in the Cincinnati/Dayton area for the past few weeks now and it's been really tough to find anything decent that's somewhat fairly priced.
 
#15 · (Edited by Moderator)
When searching with the keywords "Rigid jointer" at Home Depot it resolves to a page with Powertec Knives.

When searching by "Jointer" multiple results are returned but when going to 'Brand' to narrow the search, Rigid isn't even listed.

Maybe they're hung up in the Suez Canal…........
 
#18 ·
That was pretty much my reaction when I saw the price, and then some. However, that said I did purchase a Rikon 8" bench jointer.

I may be slow, but I am not stupid. What I went through in setting this up no Human Being should ever have to endure. It was impossible to get the Infeed and Outfeed tables parallel to each other. There are four bolts on the Outfeed table that have to be tweaked with the hope of getting the cutters to just barely brush the cutters. The procedure is essentially remove upper and lower bolts closest to cutters which will reveal a screw underneath each bolt, adjust screws up or down depending on where your square is just brushing (or not brushing) the cutters. On a side note, there are four bolts on the Infeed table as well.

It is imperative that before you grab your square that you reinsert the bolts, tighten and check. It will increase your previous adjustments dramatically. If it's still off, repeat procedure on the upper and lower bolts furthest from the cutters. Reinsert bolts, tighten, check, if it's still off go back to other bolts. Repeat and repeat and repeat and repeat as often as necessary. Bounce around like a pinball, basically. I read one review mirroring what I went through although he did not have any Fence issues.

Just as an aside, the size of the slotted screw is ridiculously large. The largest screwdriver I had just barely fit. And I've a lot of screwdrivers in various sizes. That also was pointed out in the other Review mentioned above.

I called their Tech Support and was transferred to a gentleman who "Has been doing this for thirty years" and we performed the procedure tit-for-tat as I outlined above. After thirty minutes on the phone we got absolutely nowhere. In that their facility is 'only' a sixty mile round trip from me I drove it down there the next day. They had the unit for two days (not counting the weekend) and I picked it up on Monday.

Getting it home I laid a 24" level across both the Infeed and Outfeed tables and it rocked. Not much but an unacceptable amount for a $600.00 piece of hardware. Moving on to the Fence I could not get this square at both the Infeed and Outfeed tables at the same time. If it was 90 degrees to the Infeed, it was off on the Outfeed and vice-versa.

Back to the Vendor it went the next day.

So now I am debating on the Rigid for another $200.00 and I think I am going to go for it. Prices on floor mounted Jointers have blown through the roof since I bought my first Jet circa 2004 which, along with everything else was sold for personal reasons. Now I'm starting back at Square One.

Personal opinion? Avoid this Rikon like the plague.

Lyman
 
#20 ·
Product sold out. Waiting list. Supply issues. Now back in stock and people lined up to buy them. Price increase? This is called "supply and demand" Now if you think it is overpriced, buy a different brand, If you are right, they will have excess and put them on sale. If you are wrong and the market supports the price, well there you have it. Maybe you prefer the Jet @ $1100.
 
#21 ·
I had a bench top and had enough of. The short table and not great results. Went with the Ridgid put it together got the fence right turned it on and ran a few test pjeces. It works well

- corelz125
That's good to know. I had been eyeballing one of these for awhile. If I get my usual Home Depot gift cards at Christmas this year I will be ordering one. Assuming they are in stock. Until then I will still be prepping 2 sides with hand planes.

Product sold out. Waiting list. Supply issues. Now back in stock and people lined up to buy them. Price increase? This is called "supply and demand" Now if you think it is overpriced, buy a different brand, If you are right, they will have excess and put them on sale. If you are wrong and the market supports the price, well there you have it. Maybe you prefer the Jet @ $1100.

- tvrgeek
Between logistics issues raising shipping costs and seemingly global price increases on all raw materials prices are going up. Home Depot may have raised the price higher than needed to maintain the same margins but if the item is continuously selling out they can. My own sales from the COVID lockdown era tells me A LOT of folks picked up wood working as a hobby. I couldn't turn out enough #4 and #5 size planes to keep up with demand. Even with a price increase I never had a plane sit for longer than 3 days before it was sold.
 
#22 ·
I am absolutely livid, having purchased Ridgid products for years. On June 16, 2021, I purchased the Model JP06101 Joiner / Planar from Home Depot. A little over two months ago. My first thought was to order parts that will fail such as the belt.

The belt has been discontinued and is not available and finally after scouring the Web I located a replacement on Amazon. On a side note I have an email from Ridgid telling me that it is on backorder. This morning after seeing on the Web that it is discontinued I called Ridgid Tech Support and was told it is in fact discontinued and not available.

If you want to order one or more the Part # is 817393-7 (IC BELT V A-36). Enter that Part Number at Amazon and it will pop up.

Everyone always wants to "Write the President of the Company". Fact is when mail comes through addressed to him it is almost always routed to the rank and file in Customer Service who will send you a letter that simply states the Party Line.

Prior to retiring I was in IT for 40+ years. Several of those were spent supporting the entire Executive Team from the VP's, SVP's, CFO, all the way up to a $59M/yr CEO & President as well as thirty members on the Board of Directors. If you are serious about getting a letter directly to a CEO, CFO, President without it being rerouted to Customer Service here is what you need to do:

Compose your letter in a professional manner; leaving out any and all vulgarity and personal attacks, character assassination, etc.. Express you anger, tell him / her that you've put all of your Ridgid product on Craigslist or eBay (or just tossed it) and explained in your posting(s) why you're virtually giving it away. Tell him / her how many years you've been woodworking, buying their product, etc.

If you want to embellish, tell him / her you returned to Home Depot the $1,600.00 of Ridgid product you bought last week. Remember, a CFO and CEO only understand one thing: Red Ink is bad, Black ink is good.

So how do we get this letter to the personal and direct attention of a CFO or CEO and President?

USPS Restricted Delivery Mail. Under Federal Law mail sent via Restricted Delivery Mail may only be signed for by the Addressee, with rare exceptions. It may be sent to Legal who will contact the CEO and ask permission to open and read it. 99.9% of the time the answer will be "No" as they do not know if it is of a personal nature. The unopened letter will be brought up to him or her.

The CEO may have delegated his Executive Admin to sign for the letter but not open it for the same reason: it may be of a personal nature. Could be from his Wife telling him she wants a divorce, Blackmail, someone found out he has a boyfriend, did prison time from 18 - 22 and had the records sealed, etc.

All that said, he / she will take personal and direct delivery of your letter. Recall that I supported the systems of the Executives and Board of Directors in my Career. Recall the CEO earning $59,000,000.00/year, which breaks down to $28,365.38 per hour on a forty hour week (granted, he easily put in sixty hours a week). His home is next to Tom Brady's.

Can you imagine the anger that CEO felt at having to sign for what amounted to a letter of complaint when he had an 85,000 person corporation to run? NOT HAPPY.

Mail sent via USPS Restricted Delivery is not inexpensive at $10.02 (last I knew) but powerful. How powerful?

In 2004 before Porter Cable was sold to PentAir I sent a scathing letter to the President of Porter Cable. A week later on a Saturday at 1400 HRS US EST (I still remember the day and time) I received a phone call from their CFO who was calling on behalf of the President. He apologized that he could not help me immediately as he was in Maui on vacation with his family. He further explained that he was leaving that night and asked me if I had a copy of their 2004 - 2005 Catalog. I did and told him that. He told me to pick out whatever I wanted, regardless of cost or quantity. He asked me to write down the part numbers and quantities and that at exactly 0900 HRS US EST I would receive a call from his Executive Admin to take my order on Monday. She called at exactly 0900.

My order came to just over $7,000.00 USD and included two of their most expensive Dovetail Jigs. Downside was I had to file it with my State and Federal Taxes.

So if you're serious, take my advice.

Ridgid is owned by Emerson Electric. Direct your Restricted Delivery letter to:

Mr. Lal Karsanbhai
Chief Executive Officer and President
Emerson US and World Headquarters
Emerson Electric Co.
8000 West Florissant Avenue, P.O. Box 4100,
St. Louis , MO 63136


Best,

Lyman
 
#23 ·
Lyman, that's an interesting tip on using restricted mail to try to reach the CEO, and might be effective in some cases. It certainly gives you a chance to reach the recipient, rather than feel like you're yelling into the void. I do however think your example of of successfully implementing this approach seems like it's more likely an outlier. I honestly don't think the Ridgid parent company cares much what a single or even handfull of woodworkers think about a single product in a very crowded market, and I doubt they'd be likely to fork over thousands of dollars to one or more disgruntled woodworkers for a few letters that reached their desk. I work for a very large corporation, and even if our CEOs admin didn't intercept the letter, I highly doubt our CEO would do more than read the first line or 2 of the letter before promptly tossing it and moving on with his very busy day. I can also guarantee that there is 0 chance that our CFO would ever call any customer directly to admit fault or offer some kind of compensation. There's no transparency or accountability to direct letters. They have no penalty for ignoring the letters. No one but the sender knows that it's been sent.
In the current world of twitter, he'd be much more likely to respond to some coordinated tweets, rather than direct letters, but even at that, it would have to be a trending topic for him to really care, and even at that, direct payments to the ones tweeting? I just can't imagine it.
I too am disappointed that they discontinued this model, but let's face it. It's not the world's greatest jointer, was not the world's best selling unit, and there are many similar alternatives in the same price-ballpark. I also have a feeling that this same design (or very similar) will start to show up from other Asian vendors before too long now that it's discontinued.
I just don't think the company will really get too interested in the response from our community after announcing its demise.

That's just my 2c.

I am absolutely livid, having purchased Ridgid products for years. On June 16, 2021, I purchased the Model JP06101 Joiner / Planar from Home Depot. A little over two months ago. My first thought was to order parts that will fail such as the belt.

The belt has been discontinued and is not available and finally after scouring the Web I located a replacement on Amazon. On a side note I have an email from Ridgid telling me that it is on backorder. This morning after seeing on the Web that it is discontinued I called Ridgid Tech Support and was told it is in fact discontinued and not available.

If you want to order one or more the Part # is 817393-7 (IC BELT V A-36). Enter that Part Number at Amazon and it will pop up.

Everyone always wants to "Write the President of the Company". Fact is when mail comes through addressed to him it is almost always routed to the rank and file in Customer Service who will send you a letter that simply states the Party Line.

Prior to retiring I was in IT for 40+ years. Several of those were spent supporting the entire Executive Team from the VP s, SVP s, CFO, all the way up to a $59M/yr CEO & President as well as thirty members on the Board of Directors. If you are serious about getting a letter directly to a CEO, CFO, President without it being rerouted to Customer Service here is what you need to do:

Compose your letter in a professional manner; leaving out any and all vulgarity and personal attacks, character assassination, etc.. Express you anger, tell him / her that you ve put all of your Ridgid product on Craigslist or eBay (or just tossed it) and explained in your posting(s) why you re virtually giving it away. Tell him / her how many years you ve been woodworking, buying their product, etc.

If you want to embellish, tell him / her you returned to Home Depot the $1,600.00 of Ridgid product you bought last week. Remember, a CFO and CEO only understand one thing: Red Ink is bad, Black ink is good.

So how do we get this letter to the personal and direct attention of a CFO or CEO and President?

USPS Restricted Delivery Mail. Under Federal Law mail sent via Restricted Delivery Mail may only be signed for by the Addressee, with rare exceptions. It may be sent to Legal who will contact the CEO and ask permission to open and read it. 99.9% of the time the answer will be "No" as they do not know if it is of a personal nature. The unopened letter will be brought up to him or her.

The CEO may have delegated his Executive Admin to sign for the letter but not open it for the same reason: it may be of a personal nature. Could be from his Wife telling him she wants a divorce, Blackmail, someone found out he has a boyfriend, did prison time from 18 - 22 and had the records sealed, etc.

All that said, he / she will take personal and direct delivery of your letter. Recall that I supported the systems of the Executives and Board of Directors in my Career. Recall the CEO earning $59,000,000.00/year, which breaks down to $28,365.38 per hour on a forty hour week (granted, he easily put in sixty hours a week). His home is next to Tom Brady s.

Can you imagine the anger that CEO felt at having to sign for what amounted to a letter of complaint when he had an 85,000 person corporation to run? NOT HAPPY.

Mail sent via USPS Restricted Delivery is not inexpensive at $10.02 (last I knew) but powerful. How powerful?

In 2004 before Porter Cable was sold to PentAir I sent a scathing letter to the President of Porter Cable. A week later on a Saturday at 1400 HRS US EST (I still remember the day and time) I received a phone call from their CFO who was calling on behalf of the President. He apologized that he could not help me immediately as he was in Maui on vacation with his family. He further explained that he was leaving that night and asked me if I had a copy of their 2004 - 2005 Catalog. I did and told him that. He told me to pick out whatever I wanted, regardless of cost or quantity. He asked me to write down the part numbers and quantities and that at exactly 0900 HRS US EST I would receive a call from his Executive Admin to take my order on Monday. She called at exactly 0900.

My order came to just over $7,000.00 USD and included two of their most expensive Dovetail Jigs. Downside was I had to file it with my State and Federal Taxes.

So if you re serious, take my advice.

Ridgid is owned by Emerson Electric. Direct your Restricted Delivery letter to:

Mr. Lal Karsanbhai
Chief Executive Officer and President
Emerson US and World Headquarters
Emerson Electric Co.
8000 West Florissant Avenue, P.O. Box 4100,
St. Louis , MO 63136


Best,

Lyman

- LGLDSR73
 
#24 ·
Lyman, that s an interesting tip on using restricted mail to try to reach the CEO, and might be effective in some cases. It certainly gives you a chance to reach the recipient, rather than feel like you re yelling into the void. I do however think your example of of successfully implementing this approach seems like it s more likely an outlier. I honestly don t think the Ridgid parent company cares much what a single or even handfull of woodworkers think about a single product in a very crowded market, and I doubt they d be likely to fork over thousands of dollars to one or more disgruntled woodworkers for a few letters that reached their desk. I work for a very large corporation, and even if our CEOs admin didn t intercept the letter, I highly doubt our CEO would do more than read the first line or 2 of the letter before promptly tossing it and moving on with his very busy day. I can also guarantee that there is 0 chance that our CFO would ever call any customer directly to admit fault or offer some kind of compensation. There s no transparency or accountability to direct letters. They have no penalty for ignoring the letters. No one but the sender knows that it s been sent.
In the current world of twitter, he d be much more likely to respond to some coordinated tweets, rather than direct letters, but even at that, it would have to be a trending topic for him to really care, and even at that, direct payments to the ones tweeting? I just can t imagine it.
I too am disappointed that they discontinued this model, but let s face it. It s not the world s greatest jointer, was not the world s best selling unit, and there are many similar alternatives in the same price-ballpark. I also have a feeling that this same design (or very similar) will start to show up from other Asian vendors before too long now that it s discontinued.
I just don t think the company will really get too interested in the response from our community after announcing its demise.

That s just my 2c.

I am absolutely livid, having purchased Ridgid products for years. On June 16, 2021, I purchased the Model JP06101 Joiner / Planar from Home Depot. A little over two months ago. My first thought was to order parts that will fail such as the belt.

The belt has been discontinued and is not available and finally after scouring the Web I located a replacement on Amazon. On a side note I have an email from Ridgid telling me that it is on backorder. This morning after seeing on the Web that it is discontinued I called Ridgid Tech Support and was told it is in fact discontinued and not available.

If you want to order one or more the Part # is 817393-7 (IC BELT V A-36). Enter that Part Number at Amazon and it will pop up.

Everyone always wants to "Write the President of the Company". Fact is when mail comes through addressed to him it is almost always routed to the rank and file in Customer Service who will send you a letter that simply states the Party Line.

Prior to retiring I was in IT for 40+ years. Several of those were spent supporting the entire Executive Team from the VP s, SVP s, CFO, all the way up to a $59M/yr CEO & President as well as thirty members on the Board of Directors. If you are serious about getting a letter directly to a CEO, CFO, President without it being rerouted to Customer Service here is what you need to do:

Compose your letter in a professional manner; leaving out any and all vulgarity and personal attacks, character assassination, etc.. Express you anger, tell him / her that you ve put all of your Ridgid product on Craigslist or eBay (or just tossed it) and explained in your posting(s) why you re virtually giving it away. Tell him / her how many years you ve been woodworking, buying their product, etc.

If you want to embellish, tell him / her you returned to Home Depot the $1,600.00 of Ridgid product you bought last week. Remember, a CFO and CEO only understand one thing: Red Ink is bad, Black ink is good.

So how do we get this letter to the personal and direct attention of a CFO or CEO and President?

USPS Restricted Delivery Mail. Under Federal Law mail sent via Restricted Delivery Mail may only be signed for by the Addressee, with rare exceptions. It may be sent to Legal who will contact the CEO and ask permission to open and read it. 99.9% of the time the answer will be "No" as they do not know if it is of a personal nature. The unopened letter will be brought up to him or her.

The CEO may have delegated his Executive Admin to sign for the letter but not open it for the same reason: it may be of a personal nature. Could be from his Wife telling him she wants a divorce, Blackmail, someone found out he has a boyfriend, did prison time from 18 - 22 and had the records sealed, etc.

All that said, he / she will take personal and direct delivery of your letter. Recall that I supported the systems of the Executives and Board of Directors in my Career. Recall the CEO earning $59,000,000.00/year, which breaks down to $28,365.38 per hour on a forty hour week (granted, he easily put in sixty hours a week). His home is next to Tom Brady s.

Can you imagine the anger that CEO felt at having to sign for what amounted to a letter of complaint when he had an 85,000 person corporation to run? NOT HAPPY.

Mail sent via USPS Restricted Delivery is not inexpensive at $10.02 (last I knew) but powerful. How powerful?

In 2004 before Porter Cable was sold to PentAir I sent a scathing letter to the President of Porter Cable. A week later on a Saturday at 1400 HRS US EST (I still remember the day and time) I received a phone call from their CFO who was calling on behalf of the President. He apologized that he could not help me immediately as he was in Maui on vacation with his family. He further explained that he was leaving that night and asked me if I had a copy of their 2004 - 2005 Catalog. I did and told him that. He told me to pick out whatever I wanted, regardless of cost or quantity. He asked me to write down the part numbers and quantities and that at exactly 0900 HRS US EST I would receive a call from his Executive Admin to take my order on Monday. She called at exactly 0900.

My order came to just over $7,000.00 USD and included two of their most expensive Dovetail Jigs. Downside was I had to file it with my State and Federal Taxes.

So if you re serious, take my advice.

Ridgid is owned by Emerson Electric. Direct your Restricted Delivery letter to:

Mr. Lal Karsanbhai
Chief Executive Officer and President
Emerson US and World Headquarters
Emerson Electric Co.
8000 West Florissant Avenue, P.O. Box 4100,
St. Louis , MO 63136


Best,

Lyman

- LGLDSR73

- kmancali
Lyman, that s an interesting tip on using restricted mail to try to reach the CEO, and might be effective in some cases. It certainly gives you a chance to reach the recipient, rather than feel like you re yelling into the void. I do however think your example of of successfully implementing this approach seems like it s more likely an outlier. I honestly don t think the Ridgid parent company cares much what a single or even handfull of woodworkers think about a single product in a very crowded market, and I doubt they d be likely to fork over thousands of dollars to one or more disgruntled woodworkers for a few letters that reached their desk. I work for a very large corporation, and even if our CEOs admin didn t intercept the letter, I highly doubt our CEO would do more than read the first line or 2 of the letter before promptly tossing it and moving on with his very busy day. I can also guarantee that there is 0 chance that our CFO would ever call any customer directly to admit fault or offer some kind of compensation. There s no transparency or accountability to direct letters. They have no penalty for ignoring the letters. No one but the sender knows that it s been sent.
In the current world of twitter, he d be much more likely to respond to some coordinated tweets, rather than direct letters, but even at that, it would have to be a trending topic for him to really care, and even at that, direct payments to the ones tweeting? I just can t imagine it.
I too am disappointed that they discontinued this model, but let s face it. It s not the world s greatest jointer, was not the world s best selling unit, and there are many similar alternatives in the same price-ballpark. I also have a feeling that this same design (or very similar) will start to show up from other Asian vendors before too long now that it s discontinued.
I just don t think the company will really get too interested in the response from our community after announcing its demise.

That s just my 2c.

I am absolutely livid, having purchased Ridgid products for years. On June 16, 2021, I purchased the Model JP06101 Joiner / Planar from Home Depot. A little over two months ago. My first thought was to order parts that will fail such as the belt.

The belt has been discontinued and is not available and finally after scouring the Web I located a replacement on Amazon. On a side note I have an email from Ridgid telling me that it is on backorder. This morning after seeing on the Web that it is discontinued I called Ridgid Tech Support and was told it is in fact discontinued and not available.

If you want to order one or more the Part # is 817393-7 (IC BELT V A-36). Enter that Part Number at Amazon and it will pop up.

Everyone always wants to "Write the President of the Company". Fact is when mail comes through addressed to him it is almost always routed to the rank and file in Customer Service who will send you a letter that simply states the Party Line.

Prior to retiring I was in IT for 40+ years. Several of those were spent supporting the entire Executive Team from the VP s, SVP s, CFO, all the way up to a $59M/yr CEO & President as well as thirty members on the Board of Directors. If you are serious about getting a letter directly to a CEO, CFO, President without it being rerouted to Customer Service here is what you need to do:

Compose your letter in a professional manner; leaving out any and all vulgarity and personal attacks, character assassination, etc.. Express you anger, tell him / her that you ve put all of your Ridgid product on Craigslist or eBay (or just tossed it) and explained in your posting(s) why you re virtually giving it away. Tell him / her how many years you ve been woodworking, buying their product, etc.

If you want to embellish, tell him / her you returned to Home Depot the $1,600.00 of Ridgid product you bought last week. Remember, a CFO and CEO only understand one thing: Red Ink is bad, Black ink is good.

So how do we get this letter to the personal and direct attention of a CFO or CEO and President?

USPS Restricted Delivery Mail. Under Federal Law mail sent via Restricted Delivery Mail may only be signed for by the Addressee, with rare exceptions. It may be sent to Legal who will contact the CEO and ask permission to open and read it. 99.9% of the time the answer will be "No" as they do not know if it is of a personal nature. The unopened letter will be brought up to him or her.

The CEO may have delegated his Executive Admin to sign for the letter but not open it for the same reason: it may be of a personal nature. Could be from his Wife telling him she wants a divorce, Blackmail, someone found out he has a boyfriend, did prison time from 18 - 22 and had the records sealed, etc.

All that said, he / she will take personal and direct delivery of your letter. Recall that I supported the systems of the Executives and Board of Directors in my Career. Recall the CEO earning $59,000,000.00/year, which breaks down to $28,365.38 per hour on a forty hour week (granted, he easily put in sixty hours a week). His home is next to Tom Brady s.

Can you imagine the anger that CEO felt at having to sign for what amounted to a letter of complaint when he had an 85,000 person corporation to run? NOT HAPPY.

Mail sent via USPS Restricted Delivery is not inexpensive at $10.02 (last I knew) but powerful. How powerful?

In 2004 before Porter Cable was sold to PentAir I sent a scathing letter to the President of Porter Cable. A week later on a Saturday at 1400 HRS US EST (I still remember the day and time) I received a phone call from their CFO who was calling on behalf of the President. He apologized that he could not help me immediately as he was in Maui on vacation with his family. He further explained that he was leaving that night and asked me if I had a copy of their 2004 - 2005 Catalog. I did and told him that. He told me to pick out whatever I wanted, regardless of cost or quantity. He asked me to write down the part numbers and quantities and that at exactly 0900 HRS US EST I would receive a call from his Executive Admin to take my order on Monday. She called at exactly 0900.

My order came to just over $7,000.00 USD and included two of their most expensive Dovetail Jigs. Downside was I had to file it with my State and Federal Taxes.

So if you re serious, take my advice.

Ridgid is owned by Emerson Electric. Direct your Restricted Delivery letter to:

Mr. Lal Karsanbhai
Chief Executive Officer and President
Emerson US and World Headquarters
Emerson Electric Co.
8000 West Florissant Avenue, P.O. Box 4100,
St. Louis , MO 63136


Best,

Lyman

- LGLDSR73

- kmancali
I am not saying they'd give a woodworker Dime One. But if enough complaints reach the highest levels it may get them to rethink discontinuing the product.

Best

Lyman
 
#25 ·
Okay, now that I am not responding from a cell phone I want to reiterate that my example with PC was not meant to imply that they would fork over money to anyone. I was merely pointing out that mail sent via that method will reach the highest levels of Corporate America normally shielded by Customer Service. It is a powerful tool and can get to the direct attention of, for example, Ms. Mary Barra, CEO of GM.

Twitter is useless. That is handled by the Social Media Group and will not get beyond their Supervisor.

However, if one hundred people send a letter Restricted Delivery Mail to a CEO venting about the discontinuance of a product that will get his or her attention. It will burn up his / her time, and time is money. They do not need the interruptions every day for two weeks. Again, he / she has no idea as to it's contents so he / she is not going to risk letting someone else open it for reasons mentioned earlier.

I was under the impression that many people were upset at it being discontinued. To wit, in an email I received on 26-AUG-21 from the Lumberjocks Notifier:

"Ridgid has announced that they are discontinuing the Ridgid 6 1/8 Jointer/Planer. This announcement has been met with a lot of adverse reactions from users across various social media outlets. Many users are stating that this is the last time they will purchase a Ridgid product. They are upset that they will have to buy another product from another company to do it themselves at a better price. You can read some benchtop reviews about jointers to make a good decision. There you will find all pros and cons.".

Best,

Lyman
 
#26 · (Edited by Moderator)
I was under the impression that many people were upset at it being discontinued. To wit, in an email I received on 26-AUG-21 from the Lumberjocks Notifier:

"Ridgid has announced that they are discontinuing the Ridgid 6 1/8 Jointer/Planer. This announcement has been met with a lot of adverse reactions from users across various social media outlets. Many users are stating that this is the last time they will purchase a Ridgid product. They are upset that they will have to buy another product from another company to do it themselves at a better price. You can read some benchtop reviews about jointers (link removed) to make a good decision. There you will find all pros and cons.".

- LGLDSR73
Looool The post that triggered your rant was SPAM, and has been removed by Admin after others flagged it.

It's the latest thing. Spammers copy/paste a couple of sentences and use poster's names mentioned in prevous posts, and use it as fluff, so they can post a link to the equipment review site that pays them to spam other forums.

The Ridgid JP0610 is still available for sale. BORG shows 271 available for shipment.

YMMV
 
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