Reply by DS

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Posted on Your worst day on the job?

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3574 posts in 3301 days

#1 posted 07-18-2019 06:33 PM

This is from about 2001, or so.

Ten minutes after distributing shop copies of the specs and drawings to each department in the shop, my phone rings. “Is it too late to change my mind about color?”, the client asked.
He wants to go with the lighter color instead of the darker color.
“No problem”, I say.

Well, I went and painstakingly retrieved all the copies that I just distributed that showed the wrong color and reprinted all the paperwork with the corrected color and re-distributed them to all of the departments. Nobody had even looked at the papers yet.

About a week later, the GM comes into my office. “That job is the wrong color”, he says. I said, “No, the client changed his mind at the last minute from the darker color to the lighter one.”

To which, the GM says, “No, it IS the darker color”.

How in the heck is that even possible?

So we tracked down the department manager for the finishing and I asked him, “I changed all the paperwork, where did you even get this color?”

He says, “It was on the whiteboard in your office.”

Freakin’ Murphy’s law!

BTW, the whiteboard in my office was used for scheduling jobs and NOT for job specs… (just sayin’)
We ended up remaking the entire house of cabinets – it was more cost effective than refinishing from dark to light.

-- "Hard work is not defined by the difficulty of the task as much as a person's desire to perform it.", DS251

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