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Reply by moke

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Posted on Laguna lathe warranty

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moke

1410 posts in 3256 days


#1 posted 11-16-2018 06:12 PM

I agree, extended warranties are just the marketing companies safe bet that they will come out ahead on the profit vs cost…...they are betting that the machine will break during the manufacturers warranty or you will be too lazy to claim it. Ever notice on how many extended warranties that are available and how hard folks push them. They are wildly profitable and most of the time offer cash incentives to sales people that sell them.

I have an 18/36 and love it. There is a bad review on the LJ review section, but I have never experienced any of the problems mentioned. I have heard multiple complaints with their Customer Service. I have also heard of people that loved their CS. I guess it is for you to decide where you lie and what you think.

I bought mine locally when Laguana had a 10% off sale two and a half years ago. That company delivered it on a tommy lift…..investigate companies that might deliver, she’s a big girl. The sale price will be consistent everywhere. From my investigation Laguana has MSRP pricing (standardized) which everyone is required to adhere to. This additional offer of increased warranty is Rockler’s version of getting around the pricing structure to give them a “leg up”.

http://lumberjocks.com/topics/151282
This is the initial thread. I got one of the first ones on the site and this is the discussion.

-- Mike


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