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Reply by WoodenDreams

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Posted on Harbor Freight and Festool customer services

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WoodenDreams

712 posts in 396 days


#1 posted 10-20-2018 03:12 AM

I’ve heard that from some of the quality name brands. Harbor Freight has exchanged some of my tools no questions asked. A policy that keeps their customers going back. Grizzly customer service through their 800 number has been very helpful before and after the purchases. Also at Sam Houston Equipment, a local tool supplier in South Dakota, is great for answering questions before & after my purchases. Seems like they’ll do everything possible to keep a return customer. Knock on wood I’ve been fortunate.


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