Reply by LittleShaver

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Posted on Is good customer service a thing of the past?

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695 posts in 1501 days

#1 posted 02-24-2018 04:09 PM

Lee Valley and Lie Neilson have some of the best customer service I’ve ever run across. HD and Lowes are spotty. Usually do better asking someone with gray hair for help. Youngsters can barely find their way to the store. I’ve been shopping through Amazon for 12-15 years and have only had to return one item that arrived broken. Not Amazon’s fault, but the return couldn’t have been easier. We had such bad service at Sears a few years ago that my wife refuses to even enter the store any more.
For the worst customer service, call a doctor’s office or wait for them to make you an appointment with a specialist. You’d better call six months before you’re sick or you’ll be dead before you’re seen. (rant complete)

-- Sawdust Maker

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