LumberJocks

Reply by Fresch

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Posted on Is good customer service a thing of the past?

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Fresch

506 posts in 2804 days


#1 posted 02-23-2018 09:20 PM

Yes, customer service is terrible.
I needed a replacement fold for my truck bed cover call local gave them the part numbers, called cheapest dealer online gave numbers, online after long time on hold could only sell it if they revamped their website? Local guy I’m still waiting for call back, called factory- parts are sitting in my garage waiting for install.
I think that the self absorbed, Facebook, Twitter, Snapchat, people believe they are owed respect having never earned or shown any; a failing of their upbringing, schooling, and mainstream media, I think it will only be getting worse as time goes on.


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