Reply by JohnnyBeWood

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Posted on Question for Axiom Precision Owners

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12 posts in 1248 days

#1 posted 02-01-2018 12:38 AM

I d be right on the phone to Axiom, that s not right. No way you should have to take a file to a brand new 7k machine. They are marketing to a segment that doesn t want to have to screw around, that s for kits and Chinese machines.

I d be surprised if they don t make this right for you

- dixdance

Yea I’ve been in touch with them about it. The first reply basically said the table was designed with 7mm bolts in mind. Which doesn’t really make any sense. All their accessories to my knowledge are 5/16”. 7mm is between 1/4” and 5/16”.

I replied and that was almost a week ago. I’m going to hit them up again. I don’t want to return the machine. It would be a huge pain to pack up plus they have a restocking fee that would prob be $1400..

But I would take a replacement table to install when I had time, a partial refund, etc..

I want to stay on good terms with the company, there a pretty small group and I plan on using this machine for a really long time so I’d like to avoid any awkwardness when I have to call for support in the future.

We’ll see what they say in a couple days..I’ll keep the post updated to let future users know the outcome.


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