Reply by Holt

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280 posts in 3083 days

#1 posted 11-08-2017 01:12 PM

Wow this is a weird coincidence. I was an Application Engineer at Motorola UDS for years before the modem market evaporated, so you landed in my wheel house. Go to the phone companies last point of connection, often time this will be an aluminium can or plastic box on the pole where the phone companies line terminates and your house wiring begins. Disconnect your house wiring and either install a phone jack or hard wire an old phone (or clip in if you have a lineman’s test set…doesn’t everyone <g>). Make sure you have a dial tone. Now wait. If you get one of your phantom rings then you have proven the problem in on the telco side of the connection. No ring and you have something weird going on in the house wiring. Unfortunately you usually have to go to this kind of extreme to force the phone company to make a repair. Also, when they are on site to troubleshoot and repair, stay with them. Given any opportunity they will correct a problem and log it as cleared during test!

-- ...Specialization is for insects.

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