LumberJocks

Reply by johnstoneb

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Posted on Powermatic Replacement?

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johnstoneb

3123 posts in 2626 days


#1 posted 05-08-2017 11:23 PM

That is the way warranty programs work. Usually the company gets the broken parts and destroys them. It is rather odd that they are asking you to destroy it.

I have taken a sledge to John Deere blocks that could have been machined and made work again. The JD service rep that was supervising told me when I asked him why we couldn’t just repair the block and reuse it. he told John Deere does not replace warranty items with repaired parts. The customer paid for a new tractor he gets new parts.

I personally know a man that was a service rep for IH that repaired and sold an IH block. IH found out he was no longer employed by IH and was working as a mechanic at a tractor dealership then and it wasn’t IH.

-- Bruce, Boise, ID


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