Reply by PurpLev

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Posted on Rikon customer support... the worst I have encountered to date!

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8554 posts in 4261 days

#1 posted 07-18-2011 06:13 PM

will Rikon not honor the warranty if I write them direct?

that would depend if their warranty covers the Philippines or not. if it does than they should given that you provide with the documentation that is required per the warranty. if it doesn’t and they are still coming half way to help you – then kudos for Rikon to go above and beyond and actually providing you with some sort of warranty even though it’s outside of what the warranty covers.

-- ㊍ When in doubt - There is no doubt - Go the safer route.

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