Reply by timber715

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Posted on Rikon customer support... the worst I have encountered to date!

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59 posts in 3715 days

#1 posted 07-12-2011 08:00 AM

Upon email communication, they asked how to ship the item to me Mark, I gave them a direct way and another to my forwarder in California(which I believe should be very easy and cheap for them).
I have corrected the part by drilling and tapping to the next screw size and till today I have not the replacement nor any confirmation that they have shipped the item. I really don’t want to think what would be had the trunnion or a wheel damage.

-- timber715 - Manila, Philippines

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