Reply by Sawdust2

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Posted on Ridgid rant

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1466 posts in 4563 days

#1 posted 09-21-2010 02:59 AM

syenefarmer if you re-read my post you will see that I went to customer service first. They said they would send the part, under warranty. They didn’t. Rather than wait for RIDGID to get it’s act straight after a month or so I opted to pay for the parts and get them. A tool under warranty that doesn’t work because the warranty people don’t do what they say they will is useless. I had to pay to make it useful.

-- No piece is cut too short. It was meant for a smaller project.

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