First I’ll have to give an update about the “artistic melodrama”. There is no more melodrama, at least in my life. I’m gone … I quit … walked out … packed up my art (boxes) and left ! It got so bad last November dealing with all those artists, not even an accomplished LumberJock could handle it. At least not this one. As soon as they got comfortable with me as their leader, things went all wrong. I had a few people trying to get away with breaking the rules behind my back, and these were some of my closest friends … nuff said !
Remember, I said in a perfect world, “Your customers would come to your house and pay whatever you asked”? It seems to happen more and more now. It just happened yesterday with a man that discovered my work in the before mentioned art gallery / gift shop. That won’t happen there any more. He had bought a few boxes at the gallery and then started ordering over the phone when he couldn’t find what he really wanted there. The last couple of years he has had me send him different boxes on many occasions.
A couple of months ago his was going to come to my house/shop. He was a no-show and didn’t even call … oh well I thought. I guess I’ll never meet my, hopefully, new benefactor I thought again. Well, damned if that guy didn’t call yesterday out of the blue. He was like a kid in a candy store and left my shop almost a $1000.00 lighter.
What this getting to is … if you sell out of your house as apposed to selling at a show … give a discount. At an arts and crafts show, remember, your costs are at least 30% of your gross sales. It has been Sue’s and my policy to not include the sales tax, but to back it out of the total. In other words, we pay it out of our gross sale and not the customer. Since Arnold raised the sales taxes to 8.25% in our county, the customer got that as a discount. He was happy and we saved 21.75% ourselves. Like I said before, “It’s the best of both worlds”.
-- Odie, Confucius say, "He who laughs at one's self is BUTT of joke". https://woodstermangotwood.blogspot.com/ (my funny blog)
16 comments so far
a1Jim
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118322 posts in 5030 days
#1 posted 05-31-2009 04:43 PM
sounds a little crazy . dealing with customers,well Lets put it this way I’ll carry the premise one step further. How about they don’t show up at your house and still send you money.
-- https://www.artisticwoodstudio.com/videos
odie
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1692 posts in 5293 days
#2 posted 05-31-2009 05:05 PM
Sorry Jim, but I like to share my knowledge and experiences with my customers as mentioned previously. Yesterday, that guy took a half hour tour of my shop … He’ll be back!
-- Odie, Confucius say, "He who laughs at one's self is BUTT of joke". https://woodstermangotwood.blogspot.com/ (my funny blog)
Gary
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9433 posts in 4886 days
#3 posted 05-31-2009 07:42 PM
You da whiz Odie. You, no doubt do great work to keep the repeat’s coming back. Maybe it will be even better now…hope so for your sake
g
-- Gary, DeKalb Texas only 4 miles from the mill
Steelmum
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355 posts in 5416 days
#4 posted 06-01-2009 12:13 AM
I agree with you 100 percent odie. If a customer feels he is getting a discount by you paying the sales tax for him, so much the better, and you don’t need to pay for the space at a show or whatever.
-- Berta in NC
Russel
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2199 posts in 5392 days
#5 posted 06-01-2009 12:36 PM
I’m with you Odie, I like interacting with people, particularly those that are interested in my work.
-- Working at Woodworking http://www.VillageLaneFurniture.com
Grumpy
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26811 posts in 5304 days
#6 posted 06-08-2009 06:19 AM
Well done Odie. Must try it sometime.
-- Grumpy - "Always look on the bright side of life"- Monty Python
Don Butler
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1092 posts in 4849 days
#7 posted 07-06-2009 04:07 PM
Here’s some sidelights on “home” business.
(Sorry, Odie, don’t mean to hijack the thread.)
The IRS has some pretty complicated rules for businesses operated from one’s home, and local governments often want to get into that act, too.
My wife and I have been conducting business from our home for many years, but sometimes we’ve had to do back flips through flaming hoops to avoid legal and financial problems.
Reporting our income gets to be pretty complicated because every business cost needs to be considered unless one is willing to pay taxes on too much money. The up-side to that is that one’s actual net profit is understood and pricing to the clientelle can be more realistically engineered. The real down-side is the record keeping and reporting burden.
Local governments sometimes frown on businesses in private homes because they might conflict with zoning or some other rules. They also have the attitude that those businesses don’t help the community because they’re invisible. We’ve had our business in this house since before zoning was in effect, so we’re “grandfathered” as they say, but the rules have required that we apply for special non-conformance permits and have had to fight off challenges to that status a couple of times.
Please be careful. Going ahead with business in your home might be OK where you are, but assume nothing. Make sure of the legal requirements and don’t just “do it under the table”. Side stepping laws can have a painful eventuality!
It would be sad to hear of a LumberJock who got ‘bit’ from one of those complications.
-- No trees were damaged in posting this message, but thousands of electrons were seriously inconvenienced.
PurpLev
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8654 posts in 5102 days
#8 posted 07-06-2009 04:17 PM
sounds like good customer service to me! great tip and info. I agree that making it easier on the customer, and giving them a little ‘bonus’ makes a stronger bond, and a better experience for everyone. in the short, and in the long run.
-- ㊍ When in doubt - There is no doubt - Go the safer route.
odie
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1692 posts in 5293 days
#9 posted 07-06-2009 05:42 PM
WELL SORRY donbee, Have you read #1 through #18 ? A lot of your concerns are addressed. Permits are in place, neighbors are considered, and every penny is tracked.
-- Odie, Confucius say, "He who laughs at one's self is BUTT of joke". https://woodstermangotwood.blogspot.com/ (my funny blog)
Don Butler
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1092 posts in 4849 days
#10 posted 07-06-2009 05:55 PM
Odie,
I haven’t, actually, read numbers one through eighteen, but please, don’t take my remarks as criticism, of you or anyone else.
My intent was simply to urge caution to others who do business at home.
I apologize if I came across as negative. I meant nothing of the sort.
Don
-- No trees were damaged in posting this message, but thousands of electrons were seriously inconvenienced.
badgerman
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8 posts in 4801 days
#11 posted 07-07-2009 07:41 PM
Thanks to Odie and Donbee for pointing out important facts that I will file away for future reference. Glad you both and some constructive dialog going or this LJ would have dived into shallow water head first. Thanks guys!
Roger
-- Badgerman, Tennessee
odie
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1692 posts in 5293 days
#12 posted 07-17-2009 04:48 PM
Update, the person I mentioned that came over to my house has been back. He spent more money thus helping out Dust’n Lint after we are doing so poorly in the shows this year.
-- Odie, Confucius say, "He who laughs at one's self is BUTT of joke". https://woodstermangotwood.blogspot.com/ (my funny blog)
Kirk
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42 posts in 4550 days
#13 posted 12-10-2009 11:48 PM
Hey Odie this was great
The wife and I are both selling (similar situation) and I found this so informative and absolutely hilarious. I woke the wife up laughing so hard reading it in the other room, and you know what? She doesn’t like being called ‘the wife’ either! Learn something everyday if you pay attention I suppose…
Since she was up now, I poured her some coffee and we both enjoyed it.
Anyhoo, this was great we enjoyed it at every level.
Great job, thanks for your post.
odie
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1692 posts in 5293 days
#14 posted 12-13-2009 04:55 PM
Kirk, Glad you enjoyed. Since my last post here that same customer has been back 3 more times, with yesterday being the last. We’ve collected, from this wonderful guy, about $1200.00 since that last post.
-- Odie, Confucius say, "He who laughs at one's self is BUTT of joke". https://woodstermangotwood.blogspot.com/ (my funny blog)
Moron
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5048 posts in 5347 days
#15 posted 12-13-2009 05:27 PM
I love A1Jims….............better they dont show up and still send you money.
-- "Good artists borrow, great artists steal”…..Picasso
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