Legacy Maverick 3x5 Gen. II #5: Delivery is a nightmare . . .

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Blog entry by copythat posted 03-02-2018 07:01 PM 1491 reads 0 times favorited 2 comments Add to Favorites Watch
« Part 4: Delivery is set Part 5 of Legacy Maverick 3x5 Gen. II series Part 6: It Lives! »

I was supposed to receive the Maverick on Wednesday, 02/28/2018, so I reserved a forklift for $225. The delivery was pushed off until next Monday so I paid the rental fee for nothing.

I received a call from the shipper on Thursday, 03/01/2018, who wanted to deliver the Maverick today, 03/02/2018. I told them I could not commit until I confirmed a forklift rental for the day. Three hours on the phone and $412.19 later, I had confirmation of a forklift and called the shipper back. I told the shipper that I had secured a forklift and we agreed the Maverick would be delivered between 1100 and 1500 hours today, 03/02/2018. :-) Yay!

The forklift with 6’ forks was delivered at 1000 hours and I received instruction on how to operate the machine. All was going well.

At 1100 hours, the shipper called and said they were not delivering the Maverick today. WTF! I went off. The shipper said he would call me back and let me know what he could do. Fifteen minutes later, I received a call and I’m told too bad, so sad, not today. I asked to speak to the boss and was put on hold. Five minutes later, the shipper came back on the line and told me the Maverick was out for delivery and it had all been a mistake. I’m not sure I believed him. Time will tell. One thing is for certain, I am sick of dealing with freight companies.

Update: I called the shipper around 1330 hours and was told my Maverick would not be delivered until the end of the day because it had been loaded on the front of the delivery truck. Now I knew I was being lied to. I waited until about 1445 hours, called back, and spoke to a different employee. He researched and said my Maverick did not make it on a truck today. I went off (a common theme in the delivery process). The new employee said too bad, so sad, not today.

I calmed down and asked to speak to a supervisor. The employee put me on hold and after ten minutes came back and said the machine would be loaded and delivered by the next available driver. I seriously had my doubts.

I received a call about 1630 hours from the driver who said he was getting ready to leave and was forty minutes out. He then complained that he had not heard of my hometown and asked for directions. I didn’t think I would have to provide directions to a professional shipping company since an iPhone can take you to my home. No problem, I gave him directions and waited.

At about 1730 hours, the driver called and confirmed he went the wrong way. He wanted me to go sit by the highway and wait for him so I could lead him to my home. Yep! No worries, I drove out and guided him to my driveway—a paved road to a paved driveway in the heart of a country town. The driver turned out to be very nice and got out of my way as I worked the forklift for the first time in my life! The little machine with the extended forks handled the 1250 pound load with little trouble.

Here are some shots of the pallet off the truck:

And here is my newest woodworking machine in the process of coming alive:

-- Rob

2 comments so far

View Dwat's profile


25 posts in 877 days

#1 posted 03-06-2018 02:30 PM

Although I would agree that the shipping issue would make me more than want to cuss and beat the dog I would still like to be dealing with it considering what would be sitting in my garage. I am about a year away from my time dealing with a shipper so keep us up to date. Very much want to hear about the journey.


-- -There is no limit to what you can do if you do not care who gets the credit-

View Arkitect96's profile


33 posts in 2171 days

#2 posted 06-28-2019 04:12 PM

I had the exact same issue with delivery of my Maverick 3×5. Delivery was pushed back once, after that, the delivery driver actually showed up a few days early and wanted to drop it off because he was in the area. He seemed pissed when I told him there was no way I could offload it. My tractor with forks wasn’t big enough and the forklift wasn’t scheduled until the date Legacy gave me for delivery.

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