Woodworkers Source Online Order

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Blog entry by SouthpawCA posted 10-08-2010 08:14 PM 5960 reads 1 time favorited 10 comments Add to Favorites Watch

I have a smallish vehicle, consequently when I need wood I cannot always just run out and buy a number of board feet and fit it in the car. That’s where online ordering comes in handy. I’ve ordered from Woodworkers Source a few times in the past and have been happy with what I received each time. This time I’d thought I’d share with you how my order arrived.

Woodworkers Source has a sale on now (I always try to catch their sales) on all exotics. If you order one of their packages you get FREE shipping. On 10/1 I ordered 20 bd ft of Lyptus for a project my wife wants me to do. It arrived on 10/6. Not bad considering there was a weekend in the middle.

So here is what 20 bd ft of Lyptus looks like all wrapped up for shipping:

So far so good. Plus the UPS guy placed the order on my workbench (which I just finished a few days earlier – I should post that too). The order is wrapped in cardboard and plastic. The ends look protected as well:

I unwrapped the order and found the boards tightly wrapped at either end:

The ends look good, no damage from shipping:

The boards all look good. Two of the boards had minor issues. I say minor because the checks and the knot were very close to the ends. Take a look:

I also paid the $5 for them to edge joint each of the boards because I only have a small 6” jointer. That’s $5 for the complete order, not per board. Also, I believe shipping is limited to 6 foot lengths. I may be wrong, but everything I’ve ever ordered has been 6’ and that works for me.

Will I order from them in the future – absolutely. However, for 1 off projects I’ll continue to use my local supplier as well.

-- Don

10 comments so far

View longgone's profile


5688 posts in 4527 days

#1 posted 10-08-2010 08:59 PM

After reading this I thought I would check out the Woodworkers Source sale. I am confused about the free shipping. Their 4/4 Lyptus is $5.24 per board 20 board feet would be $104.80. Their 20 board foot craft pack is $154.85 shipping included. They are charging you $49.68 for shipping. So where is the FREE shipping?

View Joe Lyddon's profile

Joe Lyddon

10963 posts in 5271 days

#2 posted 10-08-2010 09:07 PM

I thought all prices included the shipping costs… (???)

Was your “craft” pack their Project Pack? I never saw a ‘craft’ pack… but I didn’t look very thoroughly.

-- Have Fun! Joe Lyddon - Alta Loma, CA USA - Home: ... My Small Gallery:

View SouthpawCA's profile


288 posts in 4452 days

#3 posted 10-08-2010 10:56 PM

Greg, and others who might order. I called Woodworkers Source about this issue. I should have done my homework. What they said was Project and Craft packs are meant for people (companies) that order a number of times per month or the same stuff a number of times. They can go in and click on re-order. OK, but I still got screwed. Well, then they said the shipping is a benefit for those living further away. OK, but I still got screwed. Shipping for me would have been about $29.

Then I asked if I would have received the same quality of wood if I would have ordered 20 bd ft individually. I would have. I was really searching for a reason why the extra amount. There wasn’t any reason for me to buy the craft or project pack over ordering 20 bd ft of 4/4 stock. I actually got screwed over for about $26. However, I had been watching for the sale and I did end up with about a $10 saving after all is said and done.

So, a lesson learned for me. Will I buy from them again … no craft or project packs that for sure. However, they do have an excellent selection and it sure beats me sorting through piles of lumber for nice pieces of wood. Maybe they’ll read this and comp me the difference – OK, I’m dreaming here.

-- Don

View DrAllred's profile


137 posts in 4042 days

#4 posted 10-09-2010 05:27 AM

I have been in Woodworkers Source retail shops as I live close to one. I have purchased tools, machines, supplies and wood from them. They have the best selection of exotic wood and being in the same town I can walk in and pick my lumber by hand. I feel I am treated with utmost respect when I walk in, even to just browse the lumber trying to visualize my next project.

I did not know about the difference between the packs and the costs, I might just ask them when I am in there again.


-- David, Mesa Arizona

View CoolDavion's profile


480 posts in 5043 days

#5 posted 10-09-2010 02:54 PM

The 6 foot length is related to shipping charges.
If it is over 6’ there would be an extra/oversized charge from most carriers or you will need to ship by a freight carrier.

-- Do or do not, there is no try!

View JohnGreco's profile


284 posts in 4274 days

#6 posted 10-09-2010 03:15 PM

Is it just me or do their prices seem a bit high? Maybe I’m just fortunate to have a lumberyard nearby with really good pricing.

-- John

View Joe Lyddon's profile

Joe Lyddon

10963 posts in 5271 days

#7 posted 10-09-2010 06:48 PM

I think it’s the Shipping Included… that cost is buried in the price…
If you did NOT have a good lumber source nearby, this would probably look a little better…

-- Have Fun! Joe Lyddon - Alta Loma, CA USA - Home: ... My Small Gallery:

View Russ's profile


357 posts in 4296 days

#8 posted 10-10-2010 05:11 AM

JohnGreco I think their prices are high but my local dealer has a limited and fluctuating availability of exotic lumber. I guess it depends on what you have near by versus what they have in stock.

-- Russ

View Mark Stephens's profile

Mark Stephens

19 posts in 4596 days

#9 posted 10-12-2010 12:47 AM

I should step in here. Please notice that we’re careful to not call it “free shipping,” but shipping included. Hopefully the difference is evident. We’re not trying to fool anybody.

Here’s why we offer these packs. Shipping lumber isn’t cheap or all that easy to do, and prior to offering the packs our customers would call and ask how much it cost to ship; but that cost always depends on the quantity, the destination, and the overall length. That’s a lot of variables. So we offer these lumber packs with shipping included just so you have an option for a fixed amount of wood at a fixed price. You’ll know right up front what the out-of-pocket cost would be, how much wood you’re getting, and the approximate sizes.

Since the packs are just a flat price, sure, they’re not going to make sense for everybody; but they make plenty of sense for those who like that convenience or those who priced out the shipping cost to their door for the same amount of wood if they bought lumber by the board foot.

I just wanted to clarify that part about the packs because we came up with those as a way to make buying easy and uncomplicated – not as a way to hose people. I’m not interested in screwing customers. That’s no way to conduct business.

I hope that helps. Thanks for posting the pictures of the packages, by the way. The crew does a nice job of selecting and wrapping the lumber (and – ahem – they earn a good wage with benefits for it).


-- Woodworkers Source: Marketing Manager

View Joe Lyddon's profile

Joe Lyddon

10963 posts in 5271 days

#10 posted 10-12-2010 03:09 AM


Thank you!

Very well said.

-- Have Fun! Joe Lyddon - Alta Loma, CA USA - Home: ... My Small Gallery:

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