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Forum topic by Zuki posted 10-13-2008 11:48 PM 1030 views 0 times favorited 3 replies Add to Favorites Watch
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1404 posts in 4343 days

10-13-2008 11:48 PM

Topic tags/keywords: lee valley zuki

I took advantage of Lee Valleys free shipping a couple of weeks ago and ordered some odds and ends.

Well the order arrived swiftly and the baseball hat that I ordered was not there.,42407,33245

Instead there was a Lee Valley Sun Hat,42407,33245

I just got around to emailing them this evening (Thanksgiving Monday) . . . and you what . . . within 10 minutes I received a return email from Andrew apologizing for the mix-up. He said the correct hat would be sent out to me and that I could keep the sun hat to enjoy the sun next year.

Amazing service.

-- BLOG -

3 replies so far

View SCOTSMAN's profile


5849 posts in 3851 days

#1 posted 10-14-2008 12:01 AM

whats the difference between these hats speaking as an outsider from Scotland? apologies should have looked at the second picture lol Alistair

-- excuse my typing as I have a form of parkinsons disease

View Zuki's profile


1404 posts in 4343 days

#2 posted 10-14-2008 12:11 AM

The one I ordered was a cotton baseball hat.

The Sun Hat is polyester micro-fiber and is very light weight with a neck flap to prevent sunburn. Could have used this hat this past summer as I sufered a nasty sunburn on my neck while staining a deck. Ouch.

-- BLOG -

View woodworm's profile


14470 posts in 3856 days

#3 posted 10-14-2008 07:56 AM

I’m a remote client…of Lee Valley.
Goods, on-line order, customer service..I can only say good thing.

-- masrol, kuala lumpur, MY.

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